15 réponses à ce sujet

[kevoisevil]

Just found out my gamertag isn't linked to my account. How do I do that after the account is set up? It didn't tell me that the tag NEEDED to be entered when registering in order to access my in-game items. Now I can't find how to enter my tag to get my extra stuff.

[kevoisevil]

update:

I tried creating another account to see if it even asked for my gamertag. IT DIDN'T!! So how can they require something that they don't even ask for?

[KardinalCain]

I have been wondering the same thing myself.

[Will Kuhn]

Customer Support at this link should be able to walk you through it. http://help.dragonage.com/

[kevoisevil]

I'm trying to chat with their tech support right now and they aren't being very helpful...

[sheppard7]

kevoisevil wrote...

I'm trying to chat with their tech support right now and they aren't being very helpful...

You haven't been on with them for 40 minutes yet. That's when you get transferred to tier 2 who fixes the issue in less than 3 minutes. 

And that is what just happened in a chat session I had with EA's chat support just a few minutes ago.

[kevoisevil]

sheppard7 wrote...

kevoisevil wrote...

I'm trying to chat with their tech support right now and they aren't being very helpful...

You haven't been on with them for 40 minutes yet. That's when you get transferred to tier 2 who fixes the issue in less than 3 minutes. 

And that is what just happened in a chat session I had with EA's chat support just a few minutes ago.

You lucky bastard! I've been working at it for almost that long... somehow my gamertag got associated with a wrong email address and they are trying to fix it. Shouldn't be that difficult!

[Smoked Ya 2]

i have same problem i just made this account today and idk how to get my in game items

[HAM Hawke]

Wow same thing happened to me...I'm still waiting for them to respond to my email...Let me know If they fix it for you so I will have some hope!

[kevoisevil]

They are telling me that my date of birth is wrong so they can't fix my problem! I'm starting to get so very angry!

[Smoked Ya 2]

this blows soo far why pre ordar it if we cant get the in game items with it lol

[sheppard7]

account.ea.com/reg/xbl/gamertag-howto.jsp

Anyone try this? I did it a long time ago and then it just worked with Bioware being part of EA. Worth a try.

[HAM Hawke]

I have not seen this yet....Hmmmm...I hope it works....

[sheppard7]

If it works or not, can you let us know your results? It might help a guy in another thread too with a slightly different issue.

[KardinalCain]

I got my account synced but only by creating a new acct. I will be deleting this one now. When I signed up I had a typo in my email address. When you create your account just sign in using your EA email and password and it will automatically sync your profile. Do not create a profile just sign in with your EA info and it should take care of the situation. If you have already entered promo codes then its best to contact customer service at that point. I have been reading where they have sent new promo codes out because of this common mistake.

[dark_ankh]

none of this has helped me. for some stupid reason getting an e.a account doesn't even work.