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Redeemed promo code on wrong account. -.-


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#1
Seekerslegacy

Seekerslegacy
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  • 5 messages
Ok, so yesterday, I picked up my pre-ordered signature edition of Dragon Age2. It came with a promo code to redeem here at Bioware Social Network for extra game content. Code worked, but here's the thing, I used the code
on the wrong account. See for the longest time, I guess, without exactly knowing, I was using an account I made on hre back in 2008 that ISN'T associated with the EA account I use to log into the dragon age servers.

So, last night I needed to make a second Bioware account, the proper one, that my xbox uses to log me into Dragon Age servers.

Ok so i still have the promo code, retail version of the games proof of purchase and pretty much everything that confirms I am the legit owner of the game, so with all that do you think it would be unreasonable to ask that all the content I received with my promo code to be moved to the proper account?

Modifié par Seekerslegacy, 09 mars 2011 - 06:43 .


#2
Will Kuhn

Will Kuhn
  • BioWare Employees
  • 100 messages
Customer Support should be able to help with this: http://help.dragonage.com/