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Mismanagement of customer expectation


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#126
AdmiralCheez

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OP makes a very valid point. However, as someone who never got past the first few hours of DAO (felt too slow and the combat sucked, which is sad because I knew the characters/story were spectacular and really wished I could have toughed it out), I doubt this will affect my opinion of the game.

#127
randallman

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Haexpane wrote...

What if they had called it

             Dragon Age: Hawkeing for Booty!  

             Press A to make something AWESOME happen

Then I'd think expectations were being managed.


lol, perhaps that goes TOO far to the other side of the spectrum.  The game isnt WITHOUT merit...  It's just not what some of us expected it to be.

#128
Haexpane

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randallman wrote...

Haexpane wrote...

What if they had called it

             Dragon Age: Hawkeing for Booty!  

             Press A to make something AWESOME happen

Then I'd think expectations were being managed.


lol, perhaps that goes TOO far to the other side of the spectrum.  The game isnt WITHOUT merit...  It's just not what some of us expected it to be.


I'm sure I'll end up liking the game after beating it.  I just hope I like it more than I liked Mass Effect 2, which I really really really tried to play all the way through, but man... I couldn't slog through it.

#129
Sacred_Fantasy

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As customer who follow up the development since october last year, I've expected a score above 9.0 although I predicted a 8.5 ( because I hate third person unreliable framed narrator especially Varric ) and users' rage somewhere ( mostly hardcore RPG fan). But I never expected my prediction happen at Metacritic ( metascore 8.4 and users strike fury at 3.1 ) . The scores at Gamestat ( 8.0 ) and GameRankings ( 82.5% ) also fall below my expectation. So yes, you can say mismanagement customer expectation for me.

But I've rant enough disappointment for the past months. There's nothing left inside me. Let's hope we'll get to see the future of Dragon Age 3 which is my true anticipated game due to Morrigan's story. I couldn't wait for my warden's love interest to return even if my warden himself couldn't make it.

#130
randallman

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Haexpane wrote...

I'm sure I'll end up liking the game after beating it.  I just hope I like it more than I liked Mass Effect 2, which I really really really tried to play all the way through, but man... I couldn't slog through it.


Really?  I think once you got past the horrible resource mining and highly linear maps, ME2 was enjoyable.

I expect a game like ME2 to be a bit faster paced and a bit more FPS-like given its genre of SciFi...

--Randall

#131
Mecher3k

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AdmiralCheez wrote...

OP makes a very valid point. However, as someone who never got past the first few hours of DAO (felt too slow and the combat sucked, which is sad because I knew the characters/story were spectacular and really wished I could have toughed it out), I doubt this will affect my opinion of the game.


So you're a dumb ass that doesn't realize you can reduce difficulty or that combat will be slow in the beginning in an RPG because you suck.

I wish people like you would just drop dead from stupidity.

#132
randallman

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Mecher3k wrote...

AdmiralCheez wrote...

OP makes a very valid point. However, as someone who never got past the first few hours of DAO (felt too slow and the combat sucked, which is sad because I knew the characters/story were spectacular and really wished I could have toughed it out), I doubt this will affect my opinion of the game.


So you're a dumb ass that doesn't realize you can reduce difficulty or that combat will be slow in the beginning in an RPG because you suck.

I wish people like you would just drop dead from stupidity.


Why so angry?  :-)  Make your point without being a total spaz please!

I agree that DA2 isnt the quality that DA:O was, but lets try to remain civil.

#133
BiggusDikkus

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Not only am I angry about how terribly mis marketed this game was (Origins was marketed as the return of cRPGs the "spiritual successor" of Baldurs Gate) it's the fact that the staff are handling it in an awful way. Instead of manning up for their mistakes they blame others for the issues that everyone is complaining about.

Hmm. What if people disliked and voiced their opinions about a future Dragon Age? Quel horreur!

I imagine it would look something like this:

Stage 1:Denial
Posts of "No, anything under 9/10 can't be true" and "They haven't played it yet, they can't be honest"

Stage 2: Anger
As the truth sinks in, posts of "4Chan is the one raiding us, we aren't to blame for our creation" and further predictions of raids to come

Stage 3: Bargaining
Hopeful posts of "Well, 4chan doesn't play video games, they can't formulate criticism, right?"

Stage 4: Depression
"No one likes video games anymore", "Consumers don't know an RPG" etc

Stage 5: Acceptance
You see whatever game it is for what it actually is and try better on your next installment.

or, alternatively Stage 5: Acceptance
You realize you turned away from appealing RPG fans, to CoD fans. You move on.

or, if you really must, you go back to Stage 1: Denial
You refuse to accept customer's bad review's as legit, and only accept 10/10's for that matter, and begin a bitter campaign to convince everyone else RPG's are the same 5 dungeons copied over and over.

#134
Painronamic

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tanerb123 wrote...

i think console sales will be good but PC will be less that satisfactory



Yeah I definitely think so too, but a lot of people preordered this game digitally for the pc so what I predict is a sharp drop in pc sales at least after this month.  Consumer expectation mismanagement indeed...I digitally preordered this quite early with the understanding that it would INDEED be the spiritual successor to Dragon Age: Origins.  I'm just glad that I got it for $300 HKD which if you divide by 8 will be in USD so that'd be around $37.5 USD.  It must suck for those people that got it for 59.99...Dunno about the consoles though...I sincerely doubt the most hardcore traditional rpg'ists would be playing on that platform or at least few of them.

#135
randallman

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tanerb123 wrote...

i think console sales will be good but PC will be less that satisfactory


While this may be true, this fact is not something to take solace in.  It will very likely only exacerbate the demise of PC game production.

#136
sympathy4saren

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Loyal fans like me are losing patience quickly. I'm disappointed, BioWare.

#137
Duncan Anderson

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sympathy4saren wrote...

Loyal fans like me are losing patience quickly. I'm disappointed, BioWare.


Loyal fans like me are really happy. I'm  delighted, BioWare.

#138
Monica83

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yes i am disappoint and for a good reason Dragon age 2 isn't a true sequel is a rushed complete different game maded for console users and im not aganist that... But call it dragon age 2 is like call Baldur's gate fable. Since this game don't have nothing of the first game... Also the story isnt so great and the dialougues suffer of lack of depth all is too much streamlized and schematic.. The game is also inchoerent in some moments.. Like when you see your brother smashed down by a ogre... Your brother is dead and you act like a emotionless fish..... And 2 minutes later you can be hilarious with flemeth like nothing is happened... Since i tryed the title...I looked it in any aspects even the positive ones.. But i find only less feature... The voices are bad implemented the feelings bad rappresented..... Im sorry but this game isn't so great how someone says.... And about the riewiews isnt a mistery that EA pay to have better numbers on the votes.... Since i am disappointed and i don't thrust of bioware anymore... In past bioware was a serious company.. Now thanks to EA becomed trash and make catchy slogan and tricks only to grew up with sales.....

#139
daverian

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One thing I'm a bit confused about is that the first Dragon Age is called, "Dragon Age: ORIGINS". I figured that this implies it is the origin of your character that would reflect and effect all subsequent games....but then, DA2, it's a completely new character. DA3 be another character?

It seems like Origins in the title of the first isn't necessarily referring to your character's beginnings, the character that you will follow throughout the game's sequels and entire existence, but in fact Origins only refers to a game mechanic that can supply the player with up to two hours of totally unique experience each time they play the game (up to like 6 times)

#140
Stanley Woo

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And now it's turned into yet another review thread, which we have plenty of in this forum. Please take your discussion to one of those. THank you.

End of line.