So I just redeemed all my signature edition codes, but I don't see any of the armory items (Might of the Sten, etc) in the unlockables section of the menu. Should they appear there?
I won't have a chance to play the game until tomorrow so I can't check if they are in game yet.
I'm on 360.
Thank you for any help.
Not seeing Signature Edition bonus items in unlockables
Débuté par
podmark
, mars 09 2011 08:39
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#2
Posté 10 mars 2011 - 04:56
Luke Barrett
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- BioWare Employees
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podmark, your account appears to have these things entitled. Please make sure you are logged in to your EA online account in game and you should see all of those items inside the Special Deliveries chest in Gamlen's house once you reach Kirkwall. If not, let me know and we'll investigate further.
#3
Posté 10 mars 2011 - 08:28
Luke Barrett
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- BioWare Employees
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Ive seen a few user reports of the Unlockables menu not accurately reflecting which items they have access to - this is being looking in to. However, the majority of those users still have access to those items when they reach Gamlen's House and open the Special Deliveries chest. Please attempt to try this - if you are properly logged in to the EA account that corresponds with the account you redeemed your codes on and you still do not have access to these items THEN feel free to let me know and I'll investigate further.
#4
Posté 11 mars 2011 - 01:47
Luke Barrett
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- BioWare Employees
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Signature Edition is:
Seeker’s Bulwark, Ring of Resilience, Might of the Sten, Apostate’s Courage and Adder of Antiva.
The Black Emporium, The Exiled Prince and the Soundtrack
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Hayder's Razor and those two tomes means that you played the demo on the same account but not that you necessarily are using the same account that is linked to this bioware.social.com account. Please make sure they are the same login/password. If they are not you will not be able to access any of those additional items.
Seeker’s Bulwark, Ring of Resilience, Might of the Sten, Apostate’s Courage and Adder of Antiva.
The Black Emporium, The Exiled Prince and the Soundtrack
----
Hayder's Razor and those two tomes means that you played the demo on the same account but not that you necessarily are using the same account that is linked to this bioware.social.com account. Please make sure they are the same login/password. If they are not you will not be able to access any of those additional items.
#5
Posté 11 mars 2011 - 06:21
Luke Barrett
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- BioWare Employees
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- 1 638 messages
*takes a deep breath*
1. IF you have mismatching accounts between your EA Online account and your Social Bioware account none of your unlockables will appear in game. If this applies to you, you need to get in touch with EA Customer Support and they can help you move entitlements and keys between accounts.
2. IF your game isn't showing the right items on the Extras > Unlockables menu this is a bug that will self-correct eventually. It does not (necessarily) mean you don't have access to those items. Please ensure that you are logged in and that you check Gamlen's House inside the Special Deliveries chest for those items.
3. IF you got everything except The Fadeshear and Lion of Orlais unfortunately we don't have a work around for this at the moment. It seems a small portion of accounts have this issue and we are trying to fix it.
If it's something that doesn't fall in to those categories, feel free to ask and hopefully myself or someone else will be able to answer you. Unfortunately, due to being human (atleast in part), I catch every post 24hrs a day.
1. IF you have mismatching accounts between your EA Online account and your Social Bioware account none of your unlockables will appear in game. If this applies to you, you need to get in touch with EA Customer Support and they can help you move entitlements and keys between accounts.
2. IF your game isn't showing the right items on the Extras > Unlockables menu this is a bug that will self-correct eventually. It does not (necessarily) mean you don't have access to those items. Please ensure that you are logged in and that you check Gamlen's House inside the Special Deliveries chest for those items.
3. IF you got everything except The Fadeshear and Lion of Orlais unfortunately we don't have a work around for this at the moment. It seems a small portion of accounts have this issue and we are trying to fix it.
If it's something that doesn't fall in to those categories, feel free to ask and hopefully myself or someone else will be able to answer you. Unfortunately, due to being human (atleast in part), I catch every post 24hrs a day.
#6
Posté 11 mars 2011 - 06:32
Luke Barrett
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- BioWare Employees
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- 1 638 messages
You're sure you didnt accidentally apply it to a different account? If you register Signature Edition it gives you Exiled Prince and Black Emporium. Currently, at least on the account you're posting with, you dont have any of that entitled. So if you're actually playing with Exiled Prince my guess is that you applied it to a different account in which case #1 applies to you.
