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Unplayable Performance


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#1
Yammen

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CPU - Intel Core 2 Duo @ 3.6 GHz
RAM - 4 GB
GPU - GTX 260
Resolution - 1920x1080

I can't even run the game on medium settings and get a playable FPS, all 10-20 FPS. I'm running the game in DX11 mode, and I'm hesitant to run the game in DX9 due to fraps not working when DX9 is enabled.

I just want to play my game, I should be able to run the game at high settings no issue, heck, I can max every setting on DAO and get 40-60 FPS, highly playable.

Honestly, Metro 2033 runs better than this..

Is this an issue with my hardware, or do you guys think there'll be a performance patch to improve things? I don't have the money to dish out for new hardware, espicially just for one game. All my other games run fine on max or near max settings.

I may not have the top dollar hardware, but why the heck would one need 6-12 GB of RAM, 6 cores on their processor, and a 700 dollar GPU? Most games these days run on hardware equivilent to mine, without any issue.

The demo ran perfectly for me, besides some loading delays in the speech, and now the game literally is unplayable, and freezes completely during fights.

I preordered the game from Best Buy, signature edition, had issues and Best Buy told me they don't carry the sig edition, never have, and they wont get any in, and then told me I misread my preorder ticket, so I was out of luck. So I purchased the sig edition from gamestop before they closed the orders for it, used overnight shipping, and got it about an hour or so ago.

Did I seriously go through so much trouble for a game I wont even be able to enjoy? Really BioWare? Let's hope the performance in TOR isn't butchered.

#2
PSUHammer

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Did you install the beta Nvidia driver as was suggested in multiple stickied threads here?

#3
Yammen

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Hammer6767 wrote...

Did you install the beta Nvidia driver as was suggested in multiple stickied threads here?


Yes, I did that before I even started the game.

#4
PhynoxNight

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My specs are:

Intel Core 2 Duo 2.2
3 GB of Ram
ATI HD 3400

Using 1200 x 800 for rez.

No issues at all, however I am having the game crash now and then, and heavily by a warehouse,

I originally maxed out the rez and found out that it was causing major mouse clicking issues.

I remember back with Mass Effect 2 had the same issue with the mouse. And with Mass Effect 2 I was having FPS issues with using a large rez.

Suggest you lower it to 1200 x 800 and see if it works better. If it does click upward one resolution size each time and see if it still workable.

#5
Yammen

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PhynoxNight wrote...

My specs are:

Intel Core 2 Duo 2.2
3 GB of Ram
ATI HD 3400

Using 1200 x 800 for rez.

No issues at all, however I am having the game crash now and then, and heavily by a warehouse,

I originally maxed out the rez and found out that it was causing major mouse clicking issues.

I remember back with Mass Effect 2 had the same issue with the mouse. And with Mass Effect 2 I was having FPS issues with using a large rez.

Suggest you lower it to 1200 x 800 and see if it works better. If it does click upward one resolution size each time and see if it still workable.


I'm not having /any/ issues with my mouse, I'm having FPS issues. Difference.

I wont lower my res to something /that/ now, it'd look awful on my monitor and make me feel like I was playing an N64 game or something. I have a 24 inch monitor, full HD..

#6
Illthar

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Do you play with the high res texture pack enabled?
Just trying to get the whole picture. This issues are tricky indeed!
Many nvidia users having great problems....

(me not being one since I'm not even allowed to play yet though and I have an ATI card)

#7
Yammen

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Illthar wrote...

Do you play with the high res texture pack enabled?
Just trying to get the whole picture. This issues are tricky indeed!
Many nvidia users having great problems....

(me not being one since I'm not even allowed to play yet though and I have an ATI card)


I haven't even downloaded the high res texture packs.

#8
BBO-IceMan

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Could be a lot of problems, but first, be sure you update all your hardware drivers:

Video Card Drivers
Chipset Drivers
Network Drivers
Sound Drivers

If you haven't restarted your computer since you installed the game, do that too, obviously...lol

Beyond that, it could be your page file. Be sure your Virtual Memory is set to either automatically manage, or minimum = 2X your ram amount, so 8192 MB for minimum and 2X that for max: 16384 MB.

Do you have a minimum of 10% free space on your Hard Drive? This is recommended by Microsoft to allow your computer to run smoothly. For example, if you have a 500GB HD partition for your C:\\ drive, then you need to keep at least 50GB free space.

I am guessing you have Windows Vista. If you have more than 75 Processes running, it can severely lag any programs you may run on top of that. You can check this in your Task Manager.  The same goes for Windows 7.  I am also guessing you have a 64-bit Windows OS.
 
Be sure you don't have any network activity running in the background. This can be checked under "Networking" on your Task Manager. Run this before you start the game. If you are getting any activity, it can cause lag in the game with the server if you are running it while logged in INSIDE the game. If you do have network activity when there shouldn't be, then you need to find out what Process is running that network traffic and END that Process Tree.

Try running the game AS ADMINISTRATOR. Sometimes this can help.

If your computer was pre-packaged, meaning you bought it already built, by Gateway, HP or whatever...then even though you have 4GB of RAM, it could be very slow RAM. Check it and be sure, as pre-packaged computers generally use really cheap parts with minimum performance, so you can get the good deals that they often offer as pre-build computers.  If you added the video card after the fact, then you may not have a powerful-enough Power Supply.  Your card will need a minimum of probably a 550 Watt Power Supply.  Anything less, and you will notice degraded performance of programs that demand a lot of the hardware.  Most pre-built computers will only have a 400-500 Watt Power Supply, which is not enough for most aftermarket video cards, like your GTX 260

Also, your computer may be overheating while running the game. This can cause the video card and processor to glitch, causing your lag in the game. First clean out your tower with a vacuum or whatever as best you can.  If you don't have a means to view internal temperatures of your hardware, then just go & buy a couple extra fans if you have some open fan slots. Be sure you are sucking air in the front of the tower and blowing out the back. This offers the best airflow. If you have a fan on the side, pointed at the processor, be sure the fan is blowing ONTO the processor.

Be sure the fans on your video cards are working. Sometimes these can stop working, and while you don't notice it normally, when the video card is put to the test of a complex game like DA2, then they overheat and can cause the problems you are describing.

There are other things that could be a problem, but these would be a good place to start.

Friend me if you'd like, and let me know how it turns out.

Modifié par BBO-IceMan, 09 mars 2011 - 09:47 .


#9
BBO-IceMan

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deleted - multiple post

Modifié par BBO-IceMan, 09 mars 2011 - 09:41 .


#10
PhynoxNight

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Yammen wrote...

PhynoxNight wrote...

My specs are:

Intel Core 2 Duo 2.2
3 GB of Ram
ATI HD 3400

Using 1200 x 800 for rez.

No issues at all, however I am having the game crash now and then, and heavily by a warehouse,

I originally maxed out the rez and found out that it was causing major mouse clicking issues.

I remember back with Mass Effect 2 had the same issue with the mouse. And with Mass Effect 2 I was having FPS issues with using a large rez.

Suggest you lower it to 1200 x 800 and see if it works better. If it does click upward one resolution size each time and see if it still workable.


I'm not having /any/ issues with my mouse, I'm having FPS issues. Difference.

I wont lower my res to something /that/ now, it'd look awful on my monitor and make me feel like I was playing an N64 game or something. I have a 24 inch monitor, full HD..


If you read, I said that I had an identical problem with Mass Effect 2 and with Mass Effect 2 I had a very similar graphic program to you - and by doing a decrese in resolution size actually helped me fix both of my issues.

I am finding that while playing the game I am noticing many graphic tendencies of Mass Effect 2 - I am hopefully that maybe this could fix your problem. If it doesnt, all you have done is tried something.

#11
PhynoxNight

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As someone who is using a HDMI cable with a 32 inch HD tv, using 1200 x 800 actually looks good. Don't understand why you wouldnt try something to see if it helps fix the issue. Esp. since you have already installed and used the codes.

#12
Yammen

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The resolution will look crap on my monitor, if I lower it, it wont even look right, trust me.

Also, I'm on Windows 7 64bit, I have all the latest drivers, page file isn't an issue, and I'm fairly certain it isn't an issue to do with my computer or the software installed on my computer.

If tons of people are having horrible performance on hardware that'll max any other game out, is it an issue with the game or what? Will there be a patch?

#13
BBO-IceMan

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Yammen wrote...

The resolution will look crap on my monitor, if I lower it, it wont even look right, trust me.

Also, I'm on Windows 7 64bit, I have all the latest drivers, page file isn't an issue, and I'm fairly certain it isn't an issue to do with my computer or the software installed on my computer.

If tons of people are having horrible performance on hardware that'll max any other game out, is it an issue with the game or what? Will there be a patch?



My post was just to offer some suggestions.  But, it is also best to cover your basis before passing the blame.  This goes for anything in life.  A lot of people have pre-built computers, and don't realize that shelf-bought computers really aren't made for gaming.  So, if these people try to play games that demand a lot of the hardware, then wouldn't they all have a problem?

Modifié par BBO-IceMan, 09 mars 2011 - 09:49 .


#14
Yammen

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I've checked everything on my end, it shouldn't be my computer. I did this even before I came to the forums.

#15
BBO-IceMan

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ugh-dbl post again.

Modifié par BBO-IceMan, 09 mars 2011 - 09:52 .


#16
BBO-IceMan

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What's the wattage on your Power Supply?

Do you know how much CFM is going through your computer?

When you run DA2, what is the internal temperatures of your Video Card? Of your processor?

What is the model and speed of your RAM?

Is every fan in your tower working as intended?

How many processes are running on your computer after starting up windows?

Hmm, checked your computer have you? really? I'm not saying your computer sucks. I am just trying to help.

I have been building and modifying computers for 15 years, not only for myself, but as a business. When I hear things, it is just my nature to ask these questions.

Modifié par BBO-IceMan, 09 mars 2011 - 09:54 .


#17
Yammen

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750 watts

CFM

Temperatures aren't horrible, didn't memorize them when I checked, no different than DAO really.

Not sure about the RAM, but again, I run other games just fine, I built the PC myself, it's not prebuilt.

Yes, the fans are working just fine, I clean them out once a week.

I go into msconfig and stop all kinds of crap from booting up, processes shouldn't be an issue.

#18
Yammen

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Oops, sorry for double post, my other post wasn't showing for some reason. Please remove, lol.

Modifié par Yammen, 09 mars 2011 - 10:01 .


#19
BBO-IceMan

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PS, the game works fine for me on max settings with the following hardware:

Windows Vista Home Premium X64
AMD Phenom X4-9950
4GB DDR2 PC-8000 Dual Channel
240 CFM of installed air front to back.
PNY GTS 250 1GB PCI-e 2.0
Crucial 700 Watt PSU

#20
BBO-IceMan

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Great. Sounds like you got everything lined up.

On your GPU, best temp is between 30 and 59 degrees celcius. Anything above 80-degrees Celcius can be an issue and cause lag problems.

If it is the game, perhaps there is an unknown issue with one of your pieces of hardware. This has happened with games in the past.

#21
Yammen

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Yes, because the 100s of people complaining about performance with hardware that owns the heck out of mine just have issues with their hardware too..

#22
BBO-IceMan

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And for everyone that is having a problem, there are 1000's that it is working fine, but it is the game?

The fact is, neither of us know exactly what the problem is. I am sitting somewhere you are not, so I can't see or diagnose it myself. Again, just trying to help. You don't have to get hostile with people trying to help you, much less other players that have nothing to do with your problems.

#23
MaxPayne37

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This might help, it did for me.

http://forums.steamp...d.php?t=1785178

#24
JamesX

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Actually almost every GTX user is having problems. Those who are working fine are the ATI users. There is definitely something in Dragon Age that is not optimized or compatible with Nvidia cards.

Though most report of problem is not what the OP have. it is about DirectX and Very High Setting (and not medium).

#25
Yammen

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Seems that the 267.26 drivers aren't out for my card, just 267.24.

I do believe DX11 is causing the issue.