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Unable to Install the Main Game


3 réponses à ce sujet

#1
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages
Hi everyone - to help coordinate the clutter, I'm creating a series of official sticky threads covering major issues.

This is the official thread for any issues that are preventing you from INSTALLING THE MAIN GAME (for DLC installation issues, go to http://social.biowar...0/index/6445619 instead). If you're experiencing such an issue or have a solution to such an issue, please post and discuss it here.

Thanks!

Modifié par Rob Bartel, 10 mars 2011 - 04:56 .


#2
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages

Kunkryst wrote...

uecasm wrote...

If you're getting errors when just copying the files off the disc in Explorer, then most likely your drive has worn out and needs replacing. Especially if it's happening at about the same place on different discs.


I got a new drive and it worked, thank you.

Since the old one didn't give me any trouble besides those games thus I I though it  not likely to be the problem.


Hey Kunkryst - In case it's a wider-spread problem, what was the make and model of that drive?

Thanks!

#3
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages
@ sightless_rain - Can you provide me with the exact wording of the error message?

Thanks!

#4
Luke Barrett

Luke Barrett
  • BioWare Employees
  • 1 638 messages
Hey everyone, is anyone STILL having installer issues after going through the suggestions in this thread? They are:

- run as admin
- have Win7 SP1 + .net 4.0
- create a new user account and run it from that
- if you have an older dvd drive, copy the files to a USB stick and install from that

if all else fails let me know. In the mean time, you can try downloading through EADM

(note: issues with digital activation may require patch 1.01)