1247 réponses à ce sujet

[phsycostrike]

hey is there a fix for "V#53094 – Some are failing silently after pressing Play" issue yet ?

If not hopefully the work around for the "V#53094 – Some are failing silently after pressing Play.
" issue will be fixed by this weekend.

[dragonfordge1]

JuggyGales wrote...

JamesLeung wrote...

Hi everyone. Sorry for the long wait. We believe we may have a preliminary solution for the Admin error. To be specific, the issue where users are seeing this image when attempting to activate the game:

http://i352.photobuc.../shaoel/da2.jpg

We believe this to be a result of WMI misconfiguration in a user's system. You can see if this is the case if your Windows is unable to see your system's hardware components (ie. processor, RAM, etc). You can verify if you are in this situation by doing the following:

WinXP:
1) Right click on My Computer and click on Properties
2) Incorrect information will be displayed for your system's Processor and potentially other hardware components in the bottom right

Win7/Vista
1) Go to the Control Panel
2) Click on System.
3) You should see something similar to this: http://i.imgur.com/HN86i.jpg

If this is what you're seeing, your WMI configuration has been corrupted. As a result, Windows is unable to determine your Processor and other hardware components and therefore DA2 is unable to determine your hardware components during activation.

To fix this, you will need to rebuild your WMI repository. I want to stress that this fix is not for users who are not running as Administrators. You must be logged in as an Administrator. In addition, if you are at all uncomfortable with the process of touching your system's WMI files, please wait for a more official fix.

WinXP:
Download the WMI Diagnosis Utility from Microsoft's site and execute the VBS script within. http://www.microsoft...1E-4C64192AE97D

Win7/Vista:
1) Open a Command Prompt (Windows Key + R, then enter 'cmd')
2) Within the command prompt, execute the following command: ' net stop winmgmt ' without quotations.
3) Backup your Repository folder (%SystemRoot%System32WBEMRepository) just in case you wish to restore it
4) Within the command prompt, execute the following command: 'winmgmt /salvagerepository' without quotations.
5) The above command will rebuild the repository if it is corrupted and then restart the WMI service.


After your WMI repository has been rebuilt, please try and activate DA2.

Hot fix this weekend?? Please I dont want to go outside.  I hate that idea.  Me want cave and DA2

SO what happens if i can see my system ram ,cores

System Information
------------------
Time of this report: 3/10/2011, 23:04:35
       Machine name: DRAGONFORDGE
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
           Language: English (Regional Setting: English)
System Manufacturer: GBT___
       System Model: GBTUACPI
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel® Core™ i7 CPU         860  @ 2.80GHz (8 CPUs), ~2.9GHz
             Memory: 4092MB RAM
Available OS Memory: 4092MB RAM
          Page File: 2846MB used, 7379MB available
        Windows Dir: C:\\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode
Still need a true fix for all win 7 64 systems:sick:

[Daryst]

^-- this.

I tried it, eventhough WMI was not a problem. I appreciate the help, but a true hotfix would be nice

[feroci0us]

try this..
 
Up until today i had the Admin error!

EV#52959 Possible Fix...

Open up command prompt and run the following command:

c:\\>net localgroup administrators NetworkService /ADD

NOW both the processor and memory ratings show up....and...Suprise suprise..DRAGON AGE 2 WORKS!

Hope this works for the rest of those having the Administrator problem!

p.s.... This problem seems to fix the DA2, DA:O Configuration system tool crashing as well.......

Modifié par feroci0us, 12 mars 2011 - 02:14 .

[Daryst]

feroci0us wrote...

try this..
 
Up until today i had the Admin error!

EV#52959 Possible Fix...

Open up command prompt and run the following command:

c:>net localgroup administrators NetworkService /ADD

NOW both the processor and memory ratings show up....and...Suprise suprise..DRAGON AGE 2 WORKS!

Hope this works for the rest of those having the Administrator problem!

p.s.... This problem seems to fix the DA2, DA:O Configuration system tool crashing as well.......

Did you do anything after that? cause it still comes up with the error.

[Ned Coleman]

NO Solution for me! ...
Still get the error:The application will not run on a Windows guest account or an account with insufficient privileges... blablabla
I tried the WMI repository solution, and after this: c:\\>net localgroup administrators NetworkService /ADD

Still nothing, still the same problem. I can't play. Now what?

[feroci0us]

sorry guys, thought i had found the fix!

[Rob Bartel]

Ned Coleman wrote...

NO Solution for me! ...
Still get the error:The application will not run on a Windows guest account or an account with insufficient privileges... blablabla
I tried the WMI repository solution, and after this: c:>net localgroup administrators NetworkService /ADD

Still nothing, still the same problem. I can't play. Now what?

Is the System Information dialog still showing the symptom of no CPU or memory info? Can you confirm that you're renaming/destroying their current repository folder before running the 'winmgmt
/salvagerepository' command?

Thanks!

Modifié par Rob Bartel, 12 mars 2011 - 02:32 .

[LeetGoose]

Rob Bartel wrote...

A BETA patch is available to non-Steam-users and should fix any issues specifically related to the Release Control DRM. Other issues remain, however, and I'm keeping to opening post of this thread up-to-date with the latest issues, fixes and workarounds. Hopefully we can have most of you up and running in time for the weekend.

Thanks!

THANK YOU! Finally... This fixes the issue where nothing would happen after pressing play.

[Rob Bartel]

Good to hear! Thank you for the update, LeetGoose.

[harrison1988]

EV#52957 – Some are getting a “Dragon Age II has stopped working” error3. Install (and reinstall twice) with windows firewall and uac off and antivirus disabled
Vista 64
Geforce 8600m gt 512mb
t7500 2.20ghz core 2 duo

I've already tried (not necessarily in order):
1. Running in dx9
2. Installing (and then reinstalling multiple times) with windows firewall, uac, and symantec off.
3. Clean install of newest beta drivers (linked to from one of the other stickied threads here) for my video card
4. clearing all temp files
5. running in compatability mode
6. run as admin
7. Other miscellaneous (general) fixes that EA's useless level 1 tech support gave
(patch isn't supposed to be applicable so I didn't touch it)

I had finally begun to trust bioware. I loved me2 and da:o, so I finally shelled out the money for one of Bioware's games. at least I'd be up 50$...

Modifié par Rob Bartel, 12 mars 2011 - 03:49 .

[Shaedlance]

I've been patient thus far, I can wait a few more hours/days, ja?
And though your quick-fix for the admin. problem may not work for me, I am at the very least thankful that you're still trying to fix the problem.
I'll wait for the official fix patch!
I look forward to FINALLY play Dragon Age 2 ~_^
Keep it up Bioware!

Modifié par Shaedlance, 12 mars 2011 - 03:29 .

[JuggyGales]

this beta patch is not suppose to fix the administrator error problem right?

Because i applied it and no go.

[Shaedlance]

It does indeed NOT fix the admin. problem.
Don't worry, I read the post that said it wasn't going to, and I did it anyway, out of sheer curiosity, and to possbily fix any other problems I might not have picked up on (ya never know) and it doesn't.
Ah well, at least they put something out, eh?

[TBSpaz]

JuggyGales - right. I tried the patch for grins, and it didn't fix the admin error problem for me, either. And I've already tried all the other WMI fixes listed here (and some others on the 'net).

[Rob Bartel]

For those still experiencing the Admin error (EV#52959), are you still exhibiting the out-of-game symptoms described here:

"You can verify if you are in this situation by doing the following:

WinXP:
1) Right click on My Computer and click on Properties
2) Incorrect information will be displayed for your system's Processor and potentially other hardware components in the bottom right

Win7/Vista
1) Go to the Control Panel
2) Click on System.
3) You should see something similar to this: http://i.imgur.com/HN86i.jpg "

[chris2c2]

Rob Bartel wrote...

For those still experiencing the Admin error (EV#52959), are you still exhibiting the out-of-game symptoms described here:

"You can verify if you are in this situation by doing the following:

WinXP:
1) Right click on My Computer and click on Properties
2) Incorrect information will be displayed for your system's Processor and potentially other hardware components in the bottom right

Win7/Vista
1) Go to the Control Panel
2) Click on System.
3) You should see something similar to this: http://i.imgur.com/HN86i.jpg "

No I'm not seeing that. All my info is displayed correctly, but I'm still having the issue.

[Seekirus]

Rob Bartel wrote...

For those still experiencing the Admin error (EV#52959), are you still exhibiting the out-of-game symptoms described here:

"You can verify if you are in this situation by doing the following:

WinXP:
1) Right click on My Computer and click on Properties
2) Incorrect information will be displayed for your system's Processor and potentially other hardware components in the bottom right

Win7/Vista
1) Go to the Control Panel
2) Click on System.
3) You should see something similar to this: http://i.imgur.com/HN86i.jpg "

All my information is displaying correctly, but I still have the admins right problem.

Modifié par Rob Bartel, 12 mars 2011 - 04:10 .

[Rob Bartel]

Thanks chris2c2 - and just to be triple-sure can you confirm that you...

• ...renamed/destroyed your current repository folder before running the 'winmgmt/salvagerepository' command?
• ...ran the “net localgroup administrators NetworkService /ADD” command prompt?

Sorry - still trying to hammer this out with the engineers.

Modifié par Rob Bartel, 12 mars 2011 - 04:10 .

[Shaedlance]

I've gone through all the steps that you posted, and I even tried the “net localgroup administrators NetworkService /ADD”
Not entirely sure what else to do other than just wait for y'all to put out a patch.
Or pray that a miracle happens and somehow DA2 just magically starts working.
I think the first is a bit more likely ...

[chris2c2]

Rob Bartel wrote...

Thanks chris2c2 - and just to be triple-sure can you confirm that you...

• ...renamed/destroyed your current repository folder before running the 'winmgmt/salvagerepository' command?
• ...ran the “net localgroup administrators NetworkService /ADD” command prompt?

Sorry - still trying to hammer this out with the engineers.

Not a problem Rob. No thanks or sorry required. You guys are working your asses off to get us playing. We should be thanking you instead of whining about not playing. But I digress.

I'd be happy to try those things if I knew how to do it, lol. Sorry, kind of a techtard about this. Could you explain how? Is this downloading that Microsoft WMI thing?

[seattle_scotsman]

I'm getting this error:

"There is a problem with your game's setup. Please reinstall your game."

I have reinstalled twice -- installation completes fine, with no apparent errors or warnings. The launcher runs fine, and I can open up the config program. But as soon as I press "Play" I get the above error. I have added the game directory and DRM directory as exceptions for my antivirus (Avast) and firewall, and have installed the beta, but my game still isn't working.

I am using Win7 Pro 64-bit SP1 / core i7 processor / nVidia GTX 260 (latest drivers -- updated yesterday)

Any help would be very much appreciated!

Modifié par seattle_scotsman, 12 mars 2011 - 04:45 .

[hAnnhAnn]

Pls help out players who r unable to activate the game too

[Rob Bartel]

Regarding the Admin problem, I've had another user reporting success with the following:

"Hi, i'm running Vista x64. I tried your fix, but it didn't work. You were right, that it is a winmgmt problem as in computer properties i had unavailible information for cpu and memory.

In my case your fix didn't work because the winmgmt service was disabled. I ran msconfig and enabled it. Then started winmgmt from comand promt. Than It worked. Hope this will help others."

[Seekirus]

Ok, I'm used to msconfig so i'll give it a quick try and report back

Edit:
No go here

Modifié par Seekirus, 12 mars 2011 - 05:55 .