1247 réponses à ce sujet

[Brasilwill]

Can folks start posting there full error descriptions? It might help group the issues.

[ukfwvw]

Maybe a stupid question but since I´m no tech-monster I´m throwing it out anyway:

Does the 11.4 Beta (AMD) also work for me as a Win Vista 64-user? (Always a little bit suspicious when only another OS is mensioned.)

Thanx.

[RemnantEvil]

Shadow of Light Dragon wrote...





Australia
Win XP SP3
DA2 Digital Version (gamersgate)
Logged in as administrator. Only account on system.

13 hours after release time.

Yep, exact same issue is happening for me.

[magor1988x]

If you start the launcher>hit play>it crashes IMMEDIATELY & you have NEVER been able to log in then it is a DRM issue.

I spent hours & hours & hours downloading drivers, talking to cust serv, applying all sorts of fixes.... I fixed my DRM problem & I logged into the game no problems whatsoever.

Make sure your drivers are up to date sure, make sure your anti-virus isn't screwing you up, firewall exceptions are in place. But I'll bet you 10 Mabari Hounds it is a DRM issue for 75% of the players who are facing the same issue (Crashes before the game ever launches period).

[Cytomander]

I concur.

I've currently got 167 games installed on my computer (love those steam sales) and this is the only one which doesn't run, at all.

[Brasilwill]

Brasilwill wrote...

Here are my specs and what I am doing...

Win 7 Pro 64bit
Rating 4.8
Intel Core2 Duo CPU T9300 @ 2.5GHz 2.5GHz
Ram 4.0 GB
NVIDIA GeForce 8600M GT 512MB DDR2 Dedicated 2303 MB Available
Driver Beta 267.24
DirectX Rintime Version: 11.0
All NVIDIA Setting set to Auto-Select (ex. PhysX)

I got the BEX launch crash issue upon clicking "Play"...

So I uninstalled everything (Including DEMO) and:
1) Rebooted
2) Reinstalled 267.24 "Clean Installed"
3) Rebooted
4) Instaled Direct X SDK that comes with DA2
5) Rebooted
6) Reinstalled DA2
7) I am about to reboot
8) Launched DA2
9) Configuration Manager kicked in
10) Release Date Check
11) Crash....

Problem signature:
Problem Event Name: BEX
Application Name: DragonAge2.exe
Application Version: 1.0.5174.0
Application Timestamp: 4d4b03e5
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4927
Fault Module Timestamp: 4a2752ff
Exception Offset: 00014c23
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: e926
Additional Information 2: e9263950142051511ceadcb55c0aa80c
Additional Information 3: d498
Additional Information 4: d4983e25d487c714ad54704f8224dcd3

---- Next ---
Uninstall DA2 and install with Anti-Virus off... and as Administrator (although my current user is Admin)... Not too Hopeful... HELP!

Ok... I have official tried EVERYTHING that everyone is suggesting... After reinstalling the game again and running everything as administrator... The first crash happens on the release date check, then everytime I click play.


Problem signature:
Problem Event Name: BEX
Application Name: DragonAge2.exe
Application Version: 1.0.5174.0
Application Timestamp: 4d4b03e5
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4927
Fault Module Timestamp: 4a2752ff
Exception Offset: 00014c23
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 58a3
Additional Information 2: 58a32606a2cc0262b9d715f7d88cb697
Additional Information 3: 0c1b
Additional Information 4: 0c1bcbd19f4c08b07de6b0ce6a2c32e0

[LeetGoose]

I don't even get an error. Nothing actually happens. I get the hour glass beside my mouse for a couple seconds and then nothing. It doesn't actually attempt to run the game. No black screen, no error, simply nothing.

[Cytomander]

LeetGoose: Do you get an error message when you go into the installation folder and try to run the executable?

[Jbillz23]

the same thing happens to me as you leetgoose, i install the game, hit play on launcher and NOTHING happens, when i click the exe it says something along the lines of
"the version of the file is not compatible with the version of windows your running...blah blah blah"
im running windows vista 64

[Cytomander]

I'm having the exact same issues as well Jbillz23.

[konfeta]

So the black screen flash upon trying to launch is a DRM issue?

Jesus Christ on a Pogo Stick. Perhaps there is still hope that when it will rot, fall off, and die when the game is officially released everywhere in 24 hours.

[Whist Darkblade]

ukfwvw wrote...

Maybe a stupid question but since I´m no tech-monster I´m throwing it out anyway:

Does the 11.4 Beta (AMD) also work for me as a Win Vista 64-user? (Always a little bit suspicious when only another OS is mensioned.)

Thanx.

Yes it should, you just have to choose the vista 64-bit version


*UPDATE* For those having problem with the release date check, try adding the "activation" exe to your firewall exception list as well.

For me it was in C:\\Program Files (x86)\\Dragon Age 2\\bin_ship\\Core, so your Install directory\\bin_ship\\Core, it as a green icon that says EA, and its called "activation"

This should clear up the problem with activation, hopefully. Im still stuck trying to find out whats up with the release date check, trying to find some way to skip it...

Modifié par Rob Bartel, 10 mars 2011 - 07:42 .

[knightmarez989]

The game always crashes when i try to launch the exe or when launching using the launcher, and it just says "Dragon Age II has stopped working".

I have tried:
-Reinstalling
-Changing compatibility
-Adding it to the firewall
-Restarting my PC
-Launching it in windowed mode
-Switching to DX9

None of those worked, Os is windows 7, and my graphics card is a 8600m Gt using the latest driver.

[Whist Darkblade]

knightmarez989 wrote...

The game always crashes when i try to launch the exe or when launching using the launcher, and it just says "Dragon Age II has stopped working".

I have tried:
-Reinstalling
-Changing compatibility
-Adding it to the firewall
-Restarting my PC
-Launching it in windowed mode
-Switching to DX9

None of those worked, Os is windows 7, and my graphics card is a 8600m Gt using the latest driver.

When using the laucher, does the splash screen show up, where you can click play and config, etc, or does the game crash before then?

[knightmarez989]

No it does not, it almost instantly crashes, and the error box shows up saying it stopped working. Only options are check online for solutions, or close the program :/

I did install the demo last week and played it with no problems, I uninstalled the demo to see if it helps, it still crashes.

Edit: the first crash happened after it did the release date check.

Modifié par knightmarez989, 10 mars 2011 - 06:07 .

[sgreco1970]

CONFIRMED FIX
Open your config tool and under "video" set the Direct X version to 9 (it defaults to 11). Save and then start the game. It worked for me instantly, and should work for you too.

[Decklun]

Hello everyone, my name is Decklun, and I've been DA free for 2 days now...

I'm migrating from the Admin Issues thread, which they closed down and redirected us here.
Region: North America
OS: Windows Vista 32bit
All Recommended Requirements met
Edition: Signature Edition Retail Disc

I've tried everything, UAC on and Off, Run as Administrator on all the exe's on and off. Even tried a no-dvd crack, which did absolutely nothing for me though I've heard different for others. I hope Bioware comes out with a hotfix that allows me to bypass this nightmarish authentication program soon, this is driving me crazy and I'm getting the feeling that this weekend will be devoid any Dragon Age, which is what I was looking forward to most this whole week. Someone said it was like buying a $60 paperweight... that's pretty close right now, except the paperweight would have to be locked in a DRM safe that refuses to let you get to it, even though you preordered the key and picked it up on the paperweight's release day... oh and the paperweight's distributors told you that you need to turn off your UAC and Firewall it you want to unlock the safe... which was bull.

Modifié par Decklun, 10 mars 2011 - 06:21 .

[Katpiss]

i went to the store this morning came home with a legal copy and i still have to deal with this??? Mindcraft instead i guess haha

[timfitz1987]

I Keep getting AWC.dll load failed. as an error. Not getting much luck from tech support, has anyone else encountered this error or possibly know of a way to fix it? So far I've reinstalled the game about 6 times, made sure DirectX was updated, made sure all my drivers are up to date, registered the game, rescanned settings etc etc.

[Anty73]

I had the same problem, after hitting the Play button the game crashed "This program has stopped working".

I have set the option Directx 9 instead of Directx 11 (if available), now it's not crashing anymore.

Windows 7 Ultimate 64bit
Nvidia Geforce GTX-295

[bunnymoney]

the release date checker is stopping me playing even saying it not the right date. I just got it from ea this morning so what can I do about it?

New zealand.

Modifié par bunnymoney, 10 mars 2011 - 06:54 .

[bunnymoney]

Modifié par bunnymoney, 10 mars 2011 - 06:48 .

[Noahsdadiscool]

Shadow of Light Dragon wrote...





Australia
Win XP SP3
DA2 Digital Version (gamersgate)
Logged in as administrator. Only account on system.

13 hours after release time.

OMG This picture has been mocking me since yesterday!  Has anyone seen or heard ANY official response to this?

[mordraka09]

sgreco1970 wrote...

CONFIRMED FIX
Open your config tool and under "video" set the Direct X version to 9 (it defaults to 11). Save and then start the game. It worked for me instantly, and should work for you too.

For those of us that Winodws 7 or Vista that might work but for XP users the defult is locked at DX9.  Just a quick idea here is just those of us that got the signature edition that are having this problem?

[psiic]

Deleted by moderator.

Modifié par Rob Bartel, 10 mars 2011 - 07:43 .