370 réponses à ce sujet

[palmeroda]

Same issue here.

[palmeroda]

I have 2 cores and any fix has solve the issue

Modifié par palmeroda, 11 mars 2011 - 11:36 .

[LordL]

Question: Is there someone here, having the save/load problem with
Windows XP Professional and multicore CPU's?

Im just considering if i should try to uppgrade from Win XP Home to Win XP Pro.
I would like to goto Win 7.  But for several reasons XP Pro is more available to me at this moment in time.

According to my tiny research(pls correct me if im wrong here):

Win XP Home:
Does not support  more than one core allthough i uses the cores it only can "see" them as one core.

Win XP Pro:
Can "use" multiple cores in some better way(pls feel free to elaborate if u feel the need).

I realise this an extreme workaround. But its availabe to me and ive been considering doing this upgrade annyway.
This seem to be some multicore issue.

Pls enter more data your systems so that they can fix the problems faster.
Im trying not to be angry (its damn hard) im trying to get creative now.

Im on :
Motherboard ASUS P5Q Deluxe, CPU Intel Core2 Duo E8400 ; 2Gb ram
Windows XP Home SP3

[Barbaric35]

LordL wrote...

Question: Is there someone here, having the save/load problem with
Windows XP Professional and multicore CPU's?

Im just considering if i should try to uppgrade from Win XP Home to Win XP Pro.
I would like to goto Win 7.  But for several reasons XP Pro is more available to me at this moment in time.

According to my tiny research(pls correct me if im wrong here):

Win XP Home:
Does not support  more than one core allthough i uses the cores it only can "see" them as one core.

Win XP Pro:
Can "use" multiple cores in some better way(pls feel free to elaborate if u feel the need).

I realise this an extreme workaround. But its availabe to me and ive been considering doing this upgrade annyway.
This seem to be some multicore issue.

Pls enter more data your systems so that they can fix the problems faster.
Im trying not to be angry (its damn hard) im trying to get creative now.

Im on :
Motherboard ASUS P5Q Deluxe, CPU Intel Core2 Duo E8400 ; 2Gb ram
Windows XP Home SP3

XP Home supports multi-core processors but not multiple processors.  Make sure BIOS is up to date and Windows is up-to-date and then check and see if you can set Affinity in task manager.  However if you have the option Windows 7 would be a good option.  I recommend Home Premium or Ultimate.

[Immortal_Reiku]

I think all of us that have wasted our time should get back 75 bucks if they dont want the game anymore that should cover the game and the gas it cost me to go get the game. I will never buy a bioware game again. In fact the only reason I bought this game was becuase I downloaded it, played it, and decided this is awesome I should go buy it. then BAM someone released a game that does not work

[duke3292]

Immortal_Reiku wrote...

I think all of us that have wasted our time should get back 75 bucks if they dont want the game anymore that should cover the game and the gas it cost me to go get the game. I will never buy a bioware game again. In fact the only reason I bought this game was becuase I downloaded it, played it, and decided this is awesome I should go buy it. then BAM someone released a game that does not work

In BioWares defense, the system requirements require a dual core processor (even though the initial systems specs included single core). So BioWare doesn't even NEED to patch this. They could just say forget you and do something else. Don't get me wrong most if not all BioWare games have bugs and are well known for them. I'm just glad that they are trying to fix this. It would be nice if they told us how far along they are or somthing.

Modifié par duke3292, 11 mars 2011 - 12:48 .

[LordL]

Barbaric35 wrote...

XP Home supports multi-core processors but not multiple processors.  Make sure BIOS is up to date and Windows is up-to-date and then check and see if you can set Affinity in task manager.  However if you have the option Windows 7 would be a good option.  I recommend Home Premium or Ultimate.

Thanks for your reply Barbaric35. This Affinity setting has been eluding me in the task mannager.
1st thing i tried.
Is this available in Win XP Home SP3? I was wondering if they talking about annother OS in the 1 st post of the forum. 
I have automatic updates activated and working.
In task mannager i have only one diagram under perfomance with one red and one green curve.
There is no affinlty setting to be found annyware in anny right clicking on processes in the process pane in my task mannager only to change priority , to end the process and end the process tree.

On thing bothers me: I have OEM in the licens key. If that could possibly be an issue here or if a "real" licens
would have the affinity thingie. 

[LaidGenie]

I am having the same problem as everyone else here, this was a late birthday present from my hubby (game only came out today here in the uk)... suffice to say i am not a happy teddy bear grrrr, i do have a new pc coming in the next couple of weeks which is specifically built for gaming but that doesn't help with the frustration of not being able to play a much anticipated game now. i do hope this is fixed sooner (much sooner) rather than later.

[ivmindigo]

duke3292 wrote...

In BioWares defense, the system requirements require a dual core processor (even though the initial systems specs included single core). So BioWare doesn't even NEED to patch this.

So why does this issue uppear at machines with duo and quad core configuration? I have quad-core and still can't save/load even after tweaking task manager. Say me something "In BioWares defense".

Modifié par ivmindigo, 11 mars 2011 - 01:10 .

[jasmin1022]

what do you not understand, it's not just single-core processors, I have i7 processor with four cores, and no matter what settings I run with I still cant save/load an I get stuck in never ending loading..
If Biowaer could at least give us some information it would be appreciated, this is no small error and its caused by biowaer.

[Killdren88]

Its been three days. Surly they made some progress by now.

[Immortal_Reiku]

They havent, this is why there is no response. they would have manned up and let us know about the situation already. I will be doing my best today to return my copy.

[ivmindigo]

So at the weekend I will still play Everquest 2

[Barbaric35]

LordL wrote...


Thanks for your reply Barbaric35. This Affinity setting has been eluding me in the task mannager.
1st thing i tried.
Is this available in Win XP Home SP3? I was wondering if they talking about annother OS in the 1 st post of the forum. 
I have automatic updates activated and working.
In task mannager i have only one diagram under perfomance with one red and one green curve.
There is no affinlty setting to be found annyware in anny right clicking on processes in the process pane in my task mannager only to change priority , to end the process and end the process tree.

On thing bothers me: I have OEM in the licens key. If that could possibly be an issue here or if a "real" licens
would have the affinity thingie. 

Key shouldn't matter.  I believe your BIOS is not properly reporting your 2core processor to Windows.  I would recommend you try rebooting your PC, going into BIOS resetting it to default settings, save changes, reboot into Windows and see if you then have two processors showing in Task manager (make sure in task manager you choose performance, view CPU History and  chose one graph per CPU.  If that doesn't work either your boot.ini is set to only use one processor, or your BIOS needs to be updated to enable the needed APIC configs.  To check your boot.ini click start, run, type msconfig, click ok.  Then go to boot.ini, advanced options click /numproc= check box, see if two is an option if so select it.

Hopefully one of the above works for you.

[Killdren88]

Immortal_Reiku wrote...

They havent, this is why there is no response. they would have manned up and let us know about the situation already. I will be doing my best today to return my copy.

So what they are afraid they will be raged at if they give an update?

[Valgard_of_Izar]

jasmin1022 wrote...

what do you not understand, it's not just single-core processors, I have i7 processor with four cores, and no matter what settings I run with I still cant save/load an I get stuck in never ending loading..
If Biowaer could at least give us some information it would be appreciated, this is no small error and its caused by biowaer.

I am in the same boat.  Laptop Specs:

OS: Win 7 64bit
Processor: Core i7 720QM (Dragon Age II config correctly indicates 4 cores) 1.6 GHz
Mem: 4 GB
Video: NVIDIA GeForce GTS 250M (January 2011 WQHL drivers, not the March Beta drivers)

The game installed fine.  I can start a game, get through the starter fight, get through the character design (just been accepting default for now), and I get through the next loading screen.  Then during the next cinematic (the recap video for DA:O with the drawings on a green background) it CTDs when the narrative moves to fight at Ostagar.

Tried the various tips here.  Affinity was always set to "all cores".  Checked Task Manager and I have multiple CPU graphs. 

The strange thing I have noticed is that I actually have 8 graphs, and the set affinity box has eight cores (numbered 0-7) under the "all cores" check box.  All this despite the i& only having 4 physical cores.  If I look under Task Manager -> Resource Monitor, it lists 4 cores as active and 4 cores as parked.  I tried an internet search on how to unpark drives, but none of those changes made any difference in which cores were "parked".  I ran out of time last night, but tonight I think I will try to set the affinity to only use the core numbers listed as active.

Has anyone else seen 8 cores listed on an i7 processor?

Mike

Edit: Alright solved my own question about the 4 vs. 8 cores.  It's 4 physical cores and 4 virtual cores through Hyperthreading.  Could Hyperthreading possibly be causing problems with DA2 on i7 processors?

Modifié par Valgard_of_Izar, 11 mars 2011 - 02:29 .

[Nicademas]

Well.. I guess from the response that we don't have a solution I just played about 10 hrs str8 (auto save off) and had the most amazing time, up until my party died, then I remembered I couldn't save. Well at least I know what I'm up against if / when the patch comes out.. Sooooon!

[PoiSIN-XIII]

each day that gos by only makes this all the more maddening x________X

[noforce]

hm, having the same problem of not reaching Kirkwall - and not saving does not sound feasible - single core (but faster than the dual core minimum requirements, which were not even known when I preordered... ). And the demo worked including the strange autosave instead of save feature (when you got killed by the last ogre).

[Tairen Soul]

Nicademas wrote...

Well.. I guess from the response that we don't have a solution I just played about 10 hrs str8 (auto save off) and had the most amazing time, up until my party died, then I remembered I couldn't save. Well at least I know what I'm up against if / when the patch comes out.. Sooooon!

Agreed!  I'll play multiple times anyway....

[GiTEugeneX]

Dear BioWare, plz make saving synchronious as options setting.

[M4598]

Oh, good. And i was thinking what wasn't right, waiting for 10 minutes for it to load and this saving spinner. Waiting some more, after waiting for it to be delivered just today, after waiting for it to be ready to be delivered after being preordered soooo long ago...

Ahem. No jokes about how i was waiting for ages.

[Killdren88]

Parshaara! this is angering me <.<

*I disapprove* -20

[jenncircus]

cannot save game like so many people I noticed. I have the save icon turning con...Response Vikas Maurya via Email 03/11/2011 01:11 AM Hi there,

Thank you for contacting EA games support.

I understand your "game save" issue. I apologize for the inconvenience this has caused to you. I can understand your level of unhappiness due to this.

We feel sorry that we will not be able to help you out with this particular issue. I advise you to please post on the game forum. These forums are maintained and monitored by the community leaders and production team. By posting on these forums you will be able to submit direct report to the appropriate person. Please make sure that you follow the EA terms of service when posting.

You must have an EA member account in order to post on the forum.
1. Go to our forum site at [http://social.biowar...subindex/140/-]
2. You will be brought to a page containing the forum direct links.
3. Click on the appropriate forum section under your game title.
4. For best results post on the Suggestions section for your title. If there is no Suggestions section post in the General section

In the meantime, I will pass the information you have provided to the development team. Regretfully we do not have information on if or when a fix will be put in place. They are however collecting data from the community and are examining solutions if they determine enough customers have the problem and the problem is technically addressable with a patch, or if a work around is possible. The development thread on this issue is [http://social.biowar...subindex/140/].

Certainly development will use the information gathered to ensure that this problem does not occur in future releases, however it is impossible to guarantee that this will ever be fixed in the current version. If you are not interested in tracking this issue on the message board, please know that you will automatically be notified if an official solution to this problem in the form of a work around or patch is discovered.

I am notifying my supervisor that you have an unresolved problem that we have no fix for. We at EA customer service make every attempt to resolve each issue, but sometimes a resolution is simply not possible due to problems beyond our control. For your inconvenience, please accept my personal apology that this problem negatively affected you.

Hope this information helps !

Keep playing games & enjoy a lot. Thanks for your patience & co-operation !

If you find you need further assistance on this, or any other issue, please don’t hesitate to let us know. Wish you a great week ahead!

Sincerely,

EA Rep Victor
This was what I got from the support home page

[atomicturist]

Doesn't save on single core. Understandable. testers use high end hardware for testing so single core users have a problem.
Multi core users need to tweak their systems, bioses and whatnot and that's really weird.
I guess we are back in good old DOS days when you had to spend more time configuring the system than playing the game itself...
But as a guy from BW said: They are working on the problem.