449 réponses à ce sujet

[Tactical Atomic Penguin]

Battleboomer wrote...

@Tactial Atomic Penguin: btw. i had contakt with the support the generated a new key for me, mabye you need a new key too ?!

I don't think that's the problem here, but thanks for the suggestion. :-)
I've looked at the internet traffic sent out and received by the Activation application and when I click "Sign In," all it does is look up the IP address of proxy.novafusion.ea.com, it doesn't do anything else.

I think it's more a hardware / OS incompatibility? But I dunno why that should be the case...

[Cedijan]

OK it looks like in my case Dragon age 2 isn't the only problem. I can't log into the EA Download Manager, too, so it's no surprise I can't activate the game. However, this occurs only when trying to PLAY the game (activation screen pops up) - when I activate the game via the web, it works just fine. But the screen pops up anyway...

I don't get it, not one bit.

[Typhus reaper]

still cannot play dragon age 2 on steam...

[Fizzbangblade]

Hiya, I have the "login " problem too.

I upgraded my Graphics card software, Installed patch 1.01 Beta, and Registered my game on the Social Network. I also entered my code to unlock my Signature Edition Items.

I am playing the game / but i have not received any items in my chest yet. This is obviously because i cannot login at the moment to the EA Server after starting the game. I was able to Manually download my Premium Content, and this shows as available to me in game now.

I have "Norton Internet Security 2010" and i went into my Firewall settings and changed the following from "Auto" to "Allow" :-

EA Core Server Application
C:\\ProgramFiles\\(x86)\\Dragon Age 2\\bin_ship\\core\\EACoreserver.exe

Also my Host file looked like this:-

# local host name is handled within DNS itself
#         127.0.0.1         local host
#         ::1                     local host

beneath which i have tried adding :-

          159.153.235.22            gosredirector.ea.com
                 127.0.0.1                 local host


but after i start the game, i still get the message that i need to connect to the internet , and again when i click on the "login" button.

So i am left without a whole bunch of items that i want to use in the game
Also i will not be able to upload any of my Acheivements

I would really appreciate another post from someone from Bioware, as i am not happy fumbling around in the dark trying on the one hand to get the game to work properly / whilst trying not to break or damage my computer.

All the Best .........Blade

PS really quite enjoying the game itself / Good Job Bioware  

[Typhus reaper]

error 77...

[hAnnhAnn]

i tried battleboomer's method, i had my game activated from the www.activate.ea.com by keying in my account & purchased game serial.

however that does not allow me to get in game. i still get "pls check ur internet connection..."

[carcanclaw]

Tactical Atomic Penguin wrote...

Ironically, presumably the activation and what-not were supposed to stop piracy? Considering the game was cracked before it even came out in the UK I think it's another case of the people who *bought* the thing being screwed over again, and the people who pirate having no problems at all.

This. For the love of God, it drives me crazy thinking that there are pirates out there playing the game with all of it's features while customers are getting ganked by anti-piracy measures.

Anyway, I'm having issues with my internet connection dropping every time the game attempts to contact the servers. I was able to activate the game after two tries, but I can't access EA/Bioware servers in-game to activate DLC.

Windows 7 86
ESET Antivirus

[Gethrian]

If I try to log in the screen goes black and I'm forced to restart the PC. I can play the game offline but I can't activate DLC

[psychsoftpc]

Cedijan wrote...

OK it looks like in my case Dragon age 2 isn't the only problem. I can't log into the EA Download Manager, too, so it's no surprise I can't activate the game. However, this occurs only when trying to PLAY the game (activation screen pops up) - when I activate the game via the web, it works just fine. But the screen pops up anyway...

I don't get it, not one bit.

in dredging around the EA forums, this has been an issue they've been working on for several months & are completely baffled by it. they confirmed that it is not port / firewall related & adding the line:
IgnoreSSLCertError=true
to the bottom of the EACore_App.ini file does no good either

In my talks with them in online chat, they ended up blaming my linksys router for not opening the ports & said I need to talk to cisco to resolve the problem. they got this from having me run a traceroute!!! oh & the traceroute showed the best connection times they had ever seen on all the sites from my machine to their server with no packet losses.

well I went so far as to create a dmz to my machine, bypassing the firewall altogether & still can't activate the game or log in to ea download manager (the two issues are related, evidently). I even tested all the ports with a port scanning application which connects to an outside server & tries to access the port from there & confirmed they were all open, all 12 of them (which is ridiculous from a security stand point) & still no luck. but in their own forums, there are people who have a direct connection to the cable modem with no firewall & software firewall disabled who still can't connect, so that's not surprising.

[Tactical Atomic Penguin]

psychsoftpc wrote...

Cedijan wrote...

OK it looks like in my case Dragon age 2 isn't the only problem. I can't log into the EA Download Manager, too, so it's no surprise I can't activate the game. However, this occurs only when trying to PLAY the game (activation screen pops up) - when I activate the game via the web, it works just fine. But the screen pops up anyway...

I don't get it, not one bit.

in dredging around the EA forums, this has been an issue they've been working on for several months & are completely baffled by it. they confirmed that it is not port / firewall related & adding the line:
IgnoreSSLCertError=true
to the bottom of the EACore_App.ini file does no good either

In my talks with them in online chat, they ended up blaming my linksys router for not opening the ports & said I need to talk to cisco to resolve the problem. they got this from having me run a traceroute!!! oh & the traceroute showed the best connection times they had ever seen on all the sites from my machine to their server with no packet losses.

well I went so far as to create a dmz to my machine, bypassing the firewall altogether & still can't activate the game or log in to ea download manager (the two issues are related, evidently). I even tested all the ports with a port scanning application which connects to an outside server & tries to access the port from there & confirmed they were all open, all 12 of them (which is ridiculous from a security stand point) & still no luck. but in their own forums, there are people who have a direct connection to the cable modem with no firewall & software firewall disabled who still can't connect, so that's not surprising.

If they've been having this problem for a while and don't know its source, how likely is it we'll get a fix soon? :-\\
They could really just release a patch that removes the need for activation...
Would be nice, then people could actually play the game they bought! :-D

[Cedijan]

Looks like being honest and buying the game is the worst decision ever.

At least according to EA.

[Tactical Atomic Penguin]

A guy from EA's tech support emailed me three days ago and said he'd been assigned to my case.
Told me to run UOTrace and send him the results.
Still hasn't got back to me yet though. :-\\
And, if last week is anything to go by, they don't work weekends.

Another week without DAII I guess...

If we aren't compensated in some way (Free DLC? Free expansion if / when there is one?) I'll be pissed off. This is actually the *worst* experience I've ever had with a game.
Especially because it's not my fault. I'd understand if it was because of a firewall or something, but it blatantly ISN'T.

At least back in the good old days tech. support were quick to respond / help.
Well, they were when I had problems with Command & Conquer Generals. :-D

[freshstix123]

I am still having the problem where I can run the game with my user account but it wont log in.. It tells me that "I have to be connected to the internet." Is there a solution yet (unofficial or official)?

[Phil Matthews]

freshstix123 wrote...

I am still having the problem where I can run the game with my user account but it wont log in.. It tells me that "I have to be connected to the internet." Is there a solution yet (unofficial or official)?

If there was I'd be playing it right now instead of Dead Space 2 (which I can log on to with no problem at all despite it supposedly using the same log-in server tech.)

[PDOakaLurk]

Dark side:
Payed for DA 2 2 month ago, but still not able to download/play it with "Please check your internet connection error".
I can't even login for support help with
https://customersupp...app/cp/login.do
But my BioWare account and EA accounts work's fine.
I sent 4 mail to EA support, got auto mail about 24h for answer and nothing else.
I used home internet, office internet, gprs, yota, several places with free internet - don't work at all.
So it's clear that after getting money for our purchases EA doesn't care about customers at all, and after that they are dropping tears about pirates who "stole their money".

Bright side: pirate "all included" version with textures, all DLC's, crack's for free at torrent's appeared in less than 24h time after game started, and it was updated to 1.01 even before official non beta version appeared for download. And with it it's still possible to use your normal BioWare account with all data, only avoiding problems with stupid EA check.

[JediMB]

Logging in isn't a problem for me, but getting the game to stay logged in seems to be an issue.

Every time I exit the game I see that it has logged me out while I was playing, and my profile here on the BWSN doesn't seem to be updating properly. While the character image has been updated, it still thinks I'm wearing the Blood Dragon armor that I stopped using several days ago.

[Lacan82]

Just our of curiosity have any of you tried looking at windows UPnP settings?

[Tactical Atomic Penguin]

Well, network discovery (Windows 7) is turned on if that's what you mean?
What should it be like?

[Lacan82]

Tactical Atomic Penguin wrote...

Well, network discovery (Windows 7) is turned on if that's what you mean?
What should it be like?

Yea, for 7 it *should* be on by default, but doesn't mean people haven't change it.

for vista/xp you have to make changes.


Windows® XP

1. From the Control Panel, select “Network Connections” -> from the
toolbar, select “Advanced” -> then select “Optional Networking
Components…”



2. Select “Network Services” -> choose “Details.”



3. Check the “UPnP User Interface” box and select OK.



Windows® Vista

1. From the Control Panel, select “View network status and tasks” ->
in the “Sharing and Discovery” box change the “Network Discovery”
setting to “Turn on network discovery” and select “Apply”.



2. From the Control Panel, select “Additional Options” -> then choose
“Security” from the left tab. Select “Allow a program through Windows
Firewall.”



3. Select the “Exceptions” tab, and in the “Program or port” box, check
the “Network Discovery” box. Finally, select “Apply” and then “OK.”



* UPnP is enabled under Windows 7 default settings. Unless you have previously changed these settings, no setup is required.


Trying to find more details on UPnP for Win 7 currently

Modifié par Lacan82, 19 mars 2011 - 11:51 .

[Phil Matthews]

Lacan82 wrote...

Tactical Atomic Penguin wrote...

Well, network discovery (Windows 7) is turned on if that's what you mean?
What should it be like?

Yea, for 7 it *should* be on by default, but doesn't mean people haven't change it.

for vista/xp you have to make changes.


Windows® XP

1. From the Control Panel, select “Network Connections” -> from the
toolbar, select “Advanced” -> then select “Optional Networking
Components…”



2. Select “Network Services” -> choose “Details.”



3. Check the “UPnP User Interface” box and select OK.



Windows® Vista

1. From the Control Panel, select “View network status and tasks” ->
in the “Sharing and Discovery” box change the “Network Discovery”
setting to “Turn on network discovery” and select “Apply”.



2. From the Control Panel, select “Additional Options” -> then choose
“Security” from the left tab. Select “Allow a program through Windows
Firewall.”



3. Select the “Exceptions” tab, and in the “Program or port” box, check
the “Network Discovery” box. Finally, select “Apply” and then “OK.”



* UPnP is enabled under Windows 7 default settings. Unless you have previously changed these settings, no setup is required.


Trying to find more details on UPnP for Win 7 currently

Just checked and all this stuff was already on/checked off so my "You must be connected to the internet to acess online features." isn't related to this.

They finally responded to my previous ticket again and I tried all the things in it except for turning my modem off for 5 minutes to power cycle it. Gonna try that soon.

[Lacan82]

Phil Matthews wrote...

ust checked and all this stuff was already on/checked off so my "You must be connected to the internet to acess online features." isn't related to this.

They finally responded to my previous ticket again and I tried all the things in it except for turning my modem off for 5 minutes to power cycle it. Gonna try that soon.

What about the option in the game's configuration settings that under system that says "Enable this if you have a dedicated internet connection?"

[Phil Matthews]

That's checked off as well. Been making sure that's been checked off ever since i discovered it trying to make the demo work. still nothing.

And the power cycling of the modem didn't help either.

Dopey me forgot about the unpowered aspect of it. trying again soon.

Still didn't work.

Modifié par Phil Matthews, 20 mars 2011 - 01:18 .

[Tactical Atomic Penguin]

Lacan82 wrote...

Phil Matthews wrote...

ust checked and all this stuff was already on/checked off so my "You must be connected to the internet to acess online features." isn't related to this.

They finally responded to my previous ticket again and I tried all the things in it except for turning my modem off for 5 minutes to power cycle it. Gonna try that soon.

What about the option in the game's configuration settings that under system that says "Enable this if you have a dedicated internet connection?"

Lol! Them asking people to power cycle their modems is almost up there with "Restart your computer."
I wish this would get fixed soon. :-\\

[Phil Matthews]

Yeah, I figured it would do nothing, but I want it was the only thing of the 3 things he told me to try that I hadn't done yet. The other 2 was shut off system firewall and shut off hardware firewall, which I do not have because I have no router.

but at least I got a $20 coupon code for the EA store out of this. :/

[krutz zeros]

i just test the dragon age II demo and very excited with the new game play & the story. i didnt any problem log in with the demo version. Then i buy dragon age II (steam version) didnt see any problem while installing. The graphic much better,the problem are i cant log in.i try the demo version also cant log in. i did try log in in dragon age origin,its ok.

i hope the it will fix soon. im really like the new dragon age

Modifié par krutz zeros, 20 mars 2011 - 12:30 .