Aller au contenu

Photo

Unable to Connect / Log In


449 réponses à ce sujet

#26
Wighar

Wighar
  • Members
  • 4 messages
on the Peerblock issue.

for me the block was on a list "nexus23 / ipfilterx", range was identified as 'BSA over Rackspace'
this being the IP Range "74.205.0.0 - 74.205.127.255" all blocked attempts to the servers for me was on IP's listed in the range "74.205.9.x"

so to solve this issue logically would be to add an entry listing ip range "74.205.9.1 - 74.205.9.255" in your permament allow list, and your peerblock should not block access next time you play :)


*reservation* I only listed the IP range I had issues with, yours may be another maybe by depending on country of origin prehaps.

#27
Gaundan

Gaundan
  • Members
  • 1 messages
The Hosts file fix worked for me, but this is honestly the last time I'm going to buy a Bioware game. After the trouble I had getting DLC to work for dragon age and again with dragon age ultimate edition only last week I've honestly had it. Great games, sucky framework.

Cudos to fast Community Managers for replying to threads and such, only note is that you didn't give credit to the people who initially came up with the fixes.

#28
DarkDruid

DarkDruid
  • Members
  • 2 messages
I had the irritating "No disk in Drive A" issue which wouldn't allow me to log in. It appears to be fixed after I went in to my Device Manage and disabled the non-existant Floppy Disk and Floppy Disk Controller. How did this get past QA? Very annoying.

#29
StormHill

StormHill
  • Members
  • 2 messages

erinrene wrote...

Hey I recently got mine to work by allowing the following ports access through my firewall:

TCP: 42127
UDP: 1900
UDP: 5355

I had no IP's listed under my hosts file, so hopefully this will help those of you out who also do not have it listed. Try checking your session logs in your router to see which ports dragon age is trying to access, and then open them if the one's I listed don't work.


Those ports didn't work for me. When I open all outgoing traffic from my computer in my firewall I can connect to the servers in the game. Otherwise I can't, not even when allowing those ports to the outgoing traffic. I also had no IP's listed under my hosts file, but as I can connect to the servers when I open all outgoing traffic, it has to be a port-problem. Would love to hear from BioWare which ports Dragon Age II uses, because the ones listed above can't be all of them.
And I also have the "no-disc-problem". I haven't tried yet, but I guess I will solve it by disabling my A-drive in my BIOS.

#30
0o_Lexi_o0

0o_Lexi_o0
  • Members
  • 11 messages

StormHill wrote...

erinrene wrote...

Hey I recently got mine to work by allowing the following ports access through my firewall:

TCP: 42127
UDP: 1900
UDP: 5355

I had no IP's listed under my hosts file, so hopefully this will help those of you out who also do not have it listed. Try checking your session logs in your router to see which ports dragon age is trying to access, and then open them if the one's I listed don't work.


Those ports didn't work for me. When I open all outgoing traffic from my computer in my firewall I can connect to the servers in the game. Otherwise I can't, not even when allowing those ports to the outgoing traffic. I also had no IP's listed under my hosts file, but as I can connect to the servers when I open all outgoing traffic, it has to be a port-problem. Would love to hear from BioWare which ports Dragon Age II uses, because the ones listed above can't be all of them.
And I also have the "no-disc-problem". I haven't tried yet, but I guess I will solve it by disabling my A-drive in my BIOS.


As for the problem with the connection try opening ports 15101-15325 (TCP) and port 12025 (TCP). Worked for me.

#31
Phil Matthews

Phil Matthews
  • Members
  • 22 messages

0o_Lexi_o0 wrote...
As for the problem with the connection try opening ports 15101-15325 (TCP) and port 12025 (TCP). Worked for me.


when you says 15101-15325 do you mean those 2 or all the ones between those 2, if the latter is there a short and quick way to do so other than typing all 224 of them manually? cuz when I tried putting it in as you typed it it said on characters and numbers are alowed in the field.

edit:: Keep forgetting to mention this happened to me in the demo as well and using Windows Vista Home Premuim 64-Bit

Modifié par Phil Matthews, 10 mars 2011 - 08:49 .


#32
Brilhros

Brilhros
  • Members
  • 52 messages
I'm getting the "You must be connected to the internet to access online features of the title" error, just like I did in the demo. I don't know what else to do, save for logging in the administrator account. I'm using Windows 7 64-bits Ultimate Edition.

#33
-Morfolk-

-Morfolk-
  • Members
  • 5 messages
Win 7 x64 here, nothing in HOSTS, firewall disabled, no luck

erinrene wrote...

Hey I recently got mine to work by allowing the following ports access through my firewall:

TCP: 42127
UDP: 1900
UDP: 5355



didn't work

As for the problem with the connection try opening ports 15101-15325 (TCP) and port 12025 (TCP). Worked for me.

didn't work


and yet DA:O connects instantly

#34
0o_Lexi_o0

0o_Lexi_o0
  • Members
  • 11 messages

Phil Matthews wrote...

0o_Lexi_o0 wrote...
As for the problem with the connection try opening ports 15101-15325 (TCP) and port 12025 (TCP). Worked for me.


when you says 15101-15325 do you mean those 2 or all the ones between those 2, if the latter is there a short and quick way to do so other than typing all 224 of them manually? cuz when I tried putting it in as you typed it it said on characters and numbers are alowed in the field.


I mean the whole range between 15101-15325, it depends on your firewall how you have to configure this. Mine is a Zywall 2, so i have no problems opening a range.

#35
SLYELY

SLYELY
  • Members
  • 15 messages
I also cannot connect/login. For some reason if I open the build in administrator account I am able to log in, but with my main account (which also is an administrator account) I can not login.

So far I've tried disabling firewalls/virus programs, and making sure that there is not ea program being blocked on those. I have also tried opening the ports from this thread. None has worked so far.

Any other ideas anyone?

#36
SLYELY

SLYELY
  • Members
  • 15 messages
oh and I'm running windows 7

#37
Frigid Leaf

Frigid Leaf
  • Members
  • 60 messages
Copied from the old thread since my issue is still not resolved.


Could not seem to ping any of those IPs. I ran tracert on all, and on all I got:

Tracing route to gosredirector.ea.com [159.153.235.22] over a maximum of 30 hops:

1 10.80.7.2 reports: Destination net unreachable.

Trace complete.

And the same for all the others, just with a different IP address in the "Tracing route to..." part.

I'm
on Windows 7 64 bit, disc based Bioware Signature Edition. I couldn't
connect to EA Servers in the demo, and I can't connect to them in the
full game. I was, however, able to activate and run the game. I just
cannot connect to the servers from the main menu.

I might also add that I had and still have no problems connecting to the servers in Dragon Age: Origins.

EDIT: I tried the host file thing. I didn't have any lines with ea in them. All I had was:

# Copyright © 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#    127.0.0.1       localhost
#    ::1             localhost

Also,
does anyone have any idea why my "hosts" file and the other files in
that folder have the "2" Mass Effect 2 logo on them? When I just
double-clicked on it, it ran the Mass Effect 2 launcher... Very
confused.

#38
Phil Matthews

Phil Matthews
  • Members
  • 22 messages

0o_Lexi_o0 wrote...

Phil Matthews wrote...

0o_Lexi_o0 wrote...
As for the problem with the connection try opening ports 15101-15325 (TCP) and port 12025 (TCP). Worked for me.




when you says 15101-15325 do you mean those 2 or all the ones between those 2, if the latter is there a short and quick way to do so other than typing all 224 of them manually? cuz when I tried putting it in as you typed it it said on characters and numbers are alowed in the field.


I mean the whole range between 15101-15325, it depends on your firewall how you have to configure this. Mine is a Zywall 2, so i have no problems opening a range.


Found a way to open the port range using command prompts. didn't work.

Modifié par Phil Matthews, 10 mars 2011 - 11:23 .


#39
Guest_PieTester_*

Guest_PieTester_*
  • Guests

Lothiar84 wrote...

Manlyseapatriot wrote...

I had the same no disc in drive A error which is my floppy drive. I fixed it by disabling my floppy drive and the game works perfectly now


Yay, this worked for me aswell. Works like a charm now. :wizard:


This fixed the problem for me also. For those who don't know, you can disable your floppy drive by finding it in "Computer", right clicking it and going into properties. I'm running Windows 7 64 bit. Thanks for the tip! :)

#40
MasterLordTM

MasterLordTM
  • Members
  • 1 messages
"The Dragon Age server are temporarily unavailable. Please try again."
I've turned off my firewall, and still not able to connect or log-in into DA server in-game with steam.

os: window vista ulitmate 64bit
firewall: window firewall
antivirus: microsoft security essentials

can anyone help me out?

#41
Phelon

Phelon
  • Members
  • 1 messages

MasterLordTM wrote...

"The Dragon Age server are temporarily unavailable. Please try again."
I've turned off my firewall, and still not able to connect or log-in into DA server in-game with steam.

os: window vista ulitmate 64bit
firewall: window firewall
antivirus: microsoft security essentials

can anyone help me out?


Same error and setup.  I can ping and TraceRT gosredirector.ea.com

Can we get some official word on this?

#42
Lacan82

Lacan82
  • Members
  • 121 messages
reading over some of these issues. Make sure you have an EA account with the same login info as your bioware account.

It sounds like some of you might have 1, but not the other..

#43
chu-na

chu-na
  • Members
  • 2 messages
Disabled my legacy A: drive in the bios. Now no dramas

#44
mcneil_1

mcneil_1
  • Members
  • 678 messages

MasterLordTM wrote...

"The Dragon Age server are temporarily unavailable. Please try again."

Same problem here as well <_<

It could be that since the game has just been released that everyone could just be hammering the ea activation servers :pinched:

#45
LongMrv

LongMrv
  • Members
  • 3 messages
I am having the drive issue but I can still login and access DLC. I tried to disable the drive and that did not work. Any ideas?

intel dual core E8500 3.16X2
nvidia 9600GT
8g ram 

update...I was wrong...I am not able to login, it just says it is connected to my account.  This did not start until after I updated my video driver to correct all the other bugs which are only slightly better.  Ugh!  I tried to disable the hard drive.  I want to play games not learn how to be a computer tech!

Modifié par LongMrv, 11 mars 2011 - 06:47 .


#46
-Morfolk-

-Morfolk-
  • Members
  • 5 messages
For those who can't seem to find hosts file in windows/system32/drivers/etc here's my story:

first run -> cmd -> type ping gosredirector.ea.com
if you get pings from 127.0.0.1 you have a problem with your hosts file even if you can't see it

go start-> find notepad and right-click and "run as administrator"

in notepad-> open file and go to windows/system32/drivers/etc/hosts, you should be able to see it if you have admin rights

delete all entries with "ea" in them, you can also save this file only as admin

save and run the game. worked for me

#47
-Morfolk-

-Morfolk-
  • Members
  • 5 messages
.

Modifié par -Morfolk-, 11 mars 2011 - 06:32 .


#48
Phil Matthews

Phil Matthews
  • Members
  • 22 messages

-Morfolk- wrote...

For those who can't seem to find hosts file in windows/system32/drivers/etc here's my story:

first run -> cmd -> type ping gosredirector.ea.com
if you get pings from 127.0.0.1 you have a problem with your hosts file even if you can't see it

go start-> find notepad and right-click and "run as administrator"

in notepad-> open file and go to windows/system32/drivers/etc/hosts, you should be able to see it if you have admin rights

delete all entries with "ea" in them, you can also save this file only as admin

save and run the game. worked for me


thing is: I can see my hosts file, but nothing from ea appears in it. the 127.0.0.1 appears but says localhost.

and when I used commadprompt to ping gosredirector.ea.com it sent and recieved back 4 pings from 159.153.235.22. When I typed in 127.0.0.1 it does the same thing. 4 sent out, 4 recieved.

for the heck of it I deleted (using cut and paste) and saved the
"127.0.0.1       localhost
::1             localhost"

portion of the hosts file, saved it and started the game, still gives me the "you must be online to acess onlline features" problem.

Modifié par Phil Matthews, 11 mars 2011 - 07:07 .


#49
Jared11889

Jared11889
  • Members
  • 2 messages
Was previously able to log in, but when I tried to play today I couldn't. It starts the log-in attempt, freezes for 15 seconds, then presents the "You have lost your connection to the Dragon Age servers" message.

I can ping the ea server, my host file is clear*, and I'm in a DMZ (no blocked ports) as far as my router is concerned. I have tried with windows firewall both on and off, and have tried disabling ESET, all with no luck.

*edit to clarify; by "host file is clear", I mean it has no EA addresses listed.

Modifié par Jared11889, 11 mars 2011 - 07:23 .


#50
danabe

danabe
  • Members
  • 323 messages
I got this No disk in A error as some others in this thread, funny becuse this was with the demo aswell and a dev said it was fixed in the full game... I usally don't whine... But i would love to actually log in...