335 réponses à ce sujet

[Rob Bartel]

Hi everyone - to help coordinate the clutter, I'm creating a series of official sticky threads covering major issues.

This is the official thread for any issues that are related to LENGTHY BUT TEMPORARY FREEZES OR ACCELLERATIONS in the game. If you're experiencing such an issue or have a  solution to such an issue, please post and discuss it here.

In the reports we've seen of this, audio typically continues in the background, and then the game suddenly . We believe that this is somehow graphics-related and will vary with your graphics cards and graphics settings. It doesn't appear to be specific to DirectX 11, however. If you could post as much information as you can here and work with us to identify any patterns, that would be a big help.

Thanks!

TEMPORARY WORKAROUND:
We've had reports that alt-tabbing out of the game and back in will prevent this from recurring, at least for a little while.

Modifié par Rob Bartel, 10 mars 2011 - 06:21 .

[OpDDay2001]

This happens to me mostly while engaging in a Dialogue Scene with someone. The first part hangs or slows down immensely and then it snaps back into to time as the next part of the dialogue occurs. There is even sound overlap, which makes what people are saying nigh incomprehensible.

[MaxPayne37]

I had this problem, but fixed it with my NVIDIA card. Running the latest beta drivers for my card, 267.24, didn't fix my issues, however modifying the .inf for the GTX 560 Ti ONLY 267.26s to run on my card, made the game playable with no freezing. It seems like these drivers need to be updated to run on all cards, as they fixed my issues, and others as well, regardless of them being labelled as "being the same".

Modifié par MaxPayne37, 10 mars 2011 - 06:32 .

[Lt. Zerbo]

Having this issue as well, it's killing the game for me. It mostly happens during dialogue, but has also happened a few times in combat. Alt-esc and re-entering the game unfreezes it, but the game continues on while minimized, so I'm missing a ton of dialogue or return to my game to find my party slaughtered if I was in combat. I played last night for several hours with virtually no problems, but today when I've been playing, I can't get through a single conversation or cutscene without this happening.

I'll try running it on Dx9, but the textures are going to bother me... but if it makes the game playable, I guess I can't complain too much. This was about the fifth obstacle I've had to deal with just to play to game, but so far it's the only one I haven't been able to figure out or fix.

Windows 7 Home Premium 64-bit
AMD Phenom™ II X4 B45 Processor
4GB RAM
NVIDIA Geforce 260 GTX, all drivers updated last night
DirectX 11

[kjdhgfiliuhwe]

Just re-posting what I posted in the locked thread in this, the official one:

So, of course, I get the random freezing as well. I can go hours without it, or I can have it occur three times in ten minutes.

It either freeze stutters and recovers, or freezes and never recovers; if the latter, I kill the process in the task manager. If the former, I sit patiently watching my character move at like 0.00001 fps for 10-20 seconds before it recovers.

If it was the latter, than it shows up as "Not Responding" in task manager. After killing it, Windows 7 then pops up the lovely window about how Dragon Age has stopped responding blah blah blah find out what's wrong (lol, yea sure you will Windows).

Anyways, looking at the error report that Windows generates, they tend to look like this:

Problem Event Name: AppHangB1
Application Name: DragonAge2.exe
Application Version: 1.0.5174.0
Application Timestamp: 4d4b03e5
Hang Signature: 1111
Hang Type: 2048
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Hang Signature 1: 1111a71e1e9f2d8f2935edf5c23930ba
Additional Hang Signature 2: 63d9
Additional Hang Signature 3: 63d9a02a54ceff6db274188f71349be4
Additional Hang Signature 4: 1111
Additional Hang Signature 5: 1111a71e1e9f2d8f2935edf5c23930ba
Additional Hang Signature 6: 63d9
Additional Hang Signature 7: 63d9a02a54ceff6db274188f71349be4

It seems like a pretty generic error report though, so no idea how helpful it is.

I have not tried to play only in DX 9. Sorry, medium detail is just incredibly ugly compared to high or very high (shadows on armor are just incredibly pixelated on medium with high resolution textures). And since I can play for hours without a freeze, I'm not subjecting myself to ugly for hours on end just to see if it's a DirectX related issue. Someone more OCD can figure that out.

Anyways, usual blah blah. Beta drivers, blah blah blah.

Lastly, the place I freeze the most often is:

Sol's Potions in the Dock District. As I leave it and head back to the big square, sometimes I'll freeze there. Oh, I freeze in seemingly random other places as well, but this particular spot has happened enough to me that I started actually remembering "oh wait, haven't I frozen there like a lot?". Still, I usually DON'T freeze there. It's just that, out of the times I've frozen to the point where I have to kill the process, this is a spot that sticks out in memory due to the amount of times it's occurred there.

Edit: Oh, and I've tried using a modified inf to run the 267.26 drivers. They do nothing to stop the freezing.

Modifié par kjdhgfiliuhwe, 10 mars 2011 - 06:35 .

[Mikkolangot]

I had this issue.. I found out it was a application crash.. I looked my dump file and found the reason behind that is my outdated graphics card driver.. So basically I downloaded the latest driver for my card and tried again, Thankfully the error is gone..

[Brockxz]

i had such freeze in demo when you encounter the Flemeth. It froze when Flemeth flew over the darkspawn breathing fire. Audio continued, but the image froze and only after a few sec it continued.
My spec is Intel E6600, Radeon HD 6870, 4 GB ram. Win 7 x64.
For now i play the full game and it hasn 't froze on me. Running in dx11 mode, 1680x1050, all settings enabled and maxed out and with high def texture pack enabled.

[Lt. Zerbo]

I just downloaded the 267 beta driver for my nvidia card... I'll post back with results.

[wrongemail]

I'm having this problem now too. But I'll be more specific.
My graphics card is an Nvidia Gforce 250 1G.
I was using driver 260.xx and was dealing with occasional crashes, not hangs. It was rare thought. Usually happened after 2-4 hours of playing before it would crash. Then I read online about updating to the beta driver 267.xx so I did. No it no longer crashes, but I get the 10 second hangs anywhere from 1 per 10 minutes to 1 per 1 hour. It's not necessarily gamebreaking, but it is certainly annoying as crap.

[kittomer]

I have 2 nVidia GTX 260s in SLI and I have that problem too, it got a bit better with the beta nvidia drivers, but it still happens. As the person before me said, it usually happens in dialogs and especially cutscenes, and is the worst in them too. Most cutscenes are almost incomprehensible due to it.

It got a bit better with the new beta drivers, but it's still there. As mentioned, Alt-Tabbing fixes it for a while, but I have to catch it when it starts stuttering or I'll have to wait out the pause till the system reacts, since it's almost completely unresponsive during that time.

I noticed that it made the pauses a little less severe after I uninstalled and disabled everything that might inject into the graphics driver like 3D Stereo drivers from iz3D and triDef (I have a Zalman 3D monitor and nvidia 3D vision doesn't support them.) or the FPS and temperature displays of MSI Afterburner.

The problem is STILL there, just not as bad. Those drivers/software just seem to exacerbate another existing bug. Or it might just be subjective, hard to tell. Might be interesting to know how many of the people with the problem have those installed/in use.

It's pretty sad, especially since the game runs pretty damn fine otherwise even on my "old" cards and the settings as high as I can go on them.

My System:
Vista Home Premium 64 bit
Core 2 Quad Q9550 2.83 Ghz
2 nVidia Geforce 260 GTX
8 GB RAM

[OpDDay2001]

Am I the only one having this problem with an ATI Card? I get random accelerations (one L) in combat and hangs/lag during dialogue. The accelerations aren't bad and I've only barely noticed them, but the hangups makes talking to people a pain.

[rainmaker4]

SPECS:
Intel® Core™2 Duo CPU T9400 @ 2.53GHz
8GB Ram
512 MB GeForce 9600M GT
Windows 7 Ultimate 64bit
Regular Retail Version of DA2
Tested on both DirectX 11 renderer and DirectX 9
1920 x 1080 (16:9), Medium Graphics, Full Screen on, Vertical Sync On
Nvidia Beta Driver 267.24

ISSUES:
Game graphics freezes up every few minutes. Sound continues on sometimes and game graphics will then eventually resume like nothing occurred but then freeze again and repeat the process. This makes the game unplayable.

Please fix!!!

[rainmaker4]

@ Bioware, can you PLEASE let us know when to expect a patch that addresses the game freezes or perhaps when nvidia and ati may release new drivers? there seems to be a lot of people who can't play DA2 upon launch which of course unacceptable. please redeem our faith in you guys

[MaxPayne37]

rainmaker4 wrote...

SPECS:
Intel® Core™2 Duo CPU T9400 @ 2.53GHz
8GB Ram
512 MB GeForce 9600M GT
Windows 7 Ultimate 64bit
Regular Retail Version of DA2
Tested on both DirectX 11 renderer and DirectX 9
1920 x 1080 (16:9), Medium Graphics, Full Screen on, Vertical Sync On
Nvidia Beta Driver 267.24

ISSUES:
Game graphics freezes up every few minutes. Sound continues on sometimes and game graphics will then eventually resume like nothing occurred but then freeze again and repeat the process. This makes the game unplayable.

Please fix!!!

Try this, it worked for me.

http://forums.steamp...d.php?t=1785178

If you need help modding the .inf, go here http://social.biowar...0/index/6445350

[JJDrakken]

TEMPORARY WORKAROUND:
We've had reports that alt-tabbing out of the game and back in will prevent this from recurring, at least for a little while.

But doing this will eventually cause your Mabari Warhound to stop responding.
He'll just stand there at the spot you summoned, never move again, to fix that you have to exit out of game.(not fully out, just to main screen)

JJ

[barrywhite79]

DA2 is totally unplayable for me, cant even get past the first intro battle. All runs fine for about 2 minutes then it stops for no apparent reason

Nvidia GTX 285
Intell i7 950
8 gig ram
windows 7 64bit

[Pharithos]

and can you guys whip me up a latte as well? Geez....rainmaker4, they're not your slaves....but to confirm an earlier post, i was using old nVidia drivers on my GTX 275 / GTS 250 Combo card, and I updated them and the game has been freezing ever since.

[Lt. Zerbo]

Installing the beta driver seems to have fixed the problem for me... it also seems to have improved my framerate on the High setting, which is a huge bonus.

Here's the link for anyone with a a 200-series nvidia card:
http://www.nvidia.co...eta-driver.html

[barrywhite79]

Lt. Zerbo wrote...

Installing the beta driver seems to have fixed the problem for me... it also seems to have improved my framerate on the High setting, which is a huge bonus.

Here's the link for anyone with a a 200-series nvidia card:
http://www.nvidia.co...eta-driver.html

Thanks for that, I'll give that a try...

[MaxPayne37]

barrywhite79 wrote...

Lt. Zerbo wrote...

Installing the beta driver seems to have fixed the problem for me... it also seems to have improved my framerate on the High setting, which is a huge bonus.

Here's the link for anyone with a a 200-series nvidia card:
http://www.nvidia.co...eta-driver.html

Thanks for that, I'll give that a try...

Try my 267.26 modding alternative if that doesn't work, cause the 267.24s didn't work for me.

[Swabbs]

Was having this issue in Combat mostly. Just downloaded the Latest drivers from Nvidia
266.58_desktop_win7_winvista_64bit_english_whql.exe about 2 1/2 hours ago and rebooted system. No lockups since. Crosses Fingers!

Windows 7 Ultimate Build 7600
Intel Core Duo E8400 @3.00ghz 3.00 ghz
4gb main memory
Nvidia 275 w/1gb memory 266.58 ( 8.17.12.6658)
MSI P7 Platinum Plus system board Nvidia chipset

[Pharithos]

Well, i'm gonna try rolling back to the 260.99 drivers which is what i think i had when it worked well....if those work for me i'll let you know

[Carmin_Steele]

OpDDay2001 wrote...

This happens to me mostly while engaging in a Dialogue Scene with someone. The first part hangs or slows down immensely and then it snaps back into to time as the next part of the dialogue occurs.

This exactly is what's happening to me. Gameplay is OK, it's any 'dialogue' stuff. ANNOYING.

[Noelemahc]

Yup, had this problem extensively. An unpleasant side-effect was that it also lost connection to the EA servers as well. The driver trick mentioned by MaxPayne37 is what did it for me ultimately, while also boosting the FPS count. The game runs smoothly now at 1920x1200 in High with high-res textures.

Win 7 Home Basic x64
Intel Core i7 860
8 Gb RAM
GeForce GTS 250 1 Gb with 267.26 drivers with the edited installation inf-file.

Modifié par Noelemahc, 10 mars 2011 - 07:57 .

[Sarkus]

I had this problem but it seems to have disappeared once I disabled the high res textures pack and reloaded. My GPU is a 9600GT, so I only have 512mb. I've had the beta drivers (267.24) from the beginning and otherwise am running on "high" settings and Dx11 renderer.

In a couple of the cases I did see a "connection lost to server" message around the slowdown, though I don't know if that was the cause or the effect. I have the D2D version of the game, so the server connection is to EA.

I've also seen some people recommend the alternate drivers as well some who've eliminated the problem by rolling back to the latest non-beta Nvidia drivers.

Modifié par Sarkus, 10 mars 2011 - 08:29 .