Couldn't find a reply on these forums about a solution to this, so here goes.
I registered my Signature Edition Online Pass succesfully, it came up saying:
You have acquired the following items:
Black Emporium Signature Edition Rewards
Soundtrack The Exiled Prince
Yet none of these appear in my Profile -> Registered Game Content, thus I can't download them. And the code counts as spent, as I tried it again.
Anyone have any luck on sorting this out?
Signature Edition Content not appearing in Registered Game Promotions
Débuté par
Zombievarning
, mars 10 2011 04:24
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#2
Posté 10 mars 2011 - 04:41
Mikto
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- Members
- 17 messages
That happened for my ME2 dragon armor. Didn't mind then, but these DA2- items/DLC's are actually useful. Hopefully there is a solution.
#3
Posté 10 mars 2011 - 08:47
Zombievarning
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- Members
- 97 messages
Well, I managed to get that sorted out by EA customer support, so I have all my DLC now. So anyone with similar problems should try that, I think.
#4
Posté 10 mars 2011 - 08:54
Endiredre
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- Members
- 12 messages
I'm having the same problem. Guess I need to do that. *Sigh*
#5
Posté 11 mars 2011 - 02:00
rejoenie
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- Members
- 2 messages
Same problem: I activated my dragon age II online pass for redeeming my code for the signature edition, but the content do not shows up in my registered game promotions. When i tried it again, it says: ' No response received from remote server... please check your Registered Game Promotions page to confirm if your promotion has been registered.' But they're not in the list.
I tried once more and then: Unable to redeem code.
That code has already been used, and cannot be redeemed again.
I registered the game, but nothing works. I pre-ordered the signature edition in a store, and bought it yesterday so i'm actually play it after the release. Strange...
I tried once more and then: Unable to redeem code.
That code has already been used, and cannot be redeemed again.
I registered the game, but nothing works. I pre-ordered the signature edition in a store, and bought it yesterday so i'm actually play it after the release. Strange...
#6
Posté 15 mars 2011 - 02:33
Seibzz
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- Members
- 17 messages
+1 to this, same happened to me...seriously *** you EA! Too much bs happens to people BUYING your games when pirating them seem more hassle-free! (DAO and Dead Space 2 come to my mind as well)
*Edit: so it can at least help a few of you here. I just called their customer support. The person was competent and told me this: odd sir, your sig edition does appear on our database as "registered". (it's not showing on my account, nor in game).
I've been given a new code, entered it and this one works, the content is now available on my account. My thanks to this person from their customer service.
still this isn't what people who buy games should expect from a publisher. This whole "let's stop piracy with **** means" is having much more of an impact on real customers than on pirates themselves...stupid really.
*Edit: so it can at least help a few of you here. I just called their customer support. The person was competent and told me this: odd sir, your sig edition does appear on our database as "registered". (it's not showing on my account, nor in game).
I've been given a new code, entered it and this one works, the content is now available on my account. My thanks to this person from their customer service.
still this isn't what people who buy games should expect from a publisher. This whole "let's stop piracy with **** means" is having much more of an impact on real customers than on pirates themselves...stupid really.
Modifié par Seibzz, 15 mars 2011 - 03:08 .
