19 replies to this topic

[vware]

 So.
My other account got suspended yesterday for 72 hours. My suspended v_ware account has all my Bioware games registered to it. My other games are Mass Effect 2, Dragon Age: Origins and Awakening. I have played every game off Bioware since KOTOR, which is my favourite game of all time. 

Since I have these other games and off course have played the DA2 demo, my previously unlocked DA2 content is assigned to this account. 

When I got the mail I was curieus. I wanted to know what I did that was offensive. The mail stated that I was suspended for inappropriate content. There was no further explenation to what the particular reason was.

On EA Live Chat they told me that that I said: "Have you sold your souls to the EA devil?" (This is a quote, don't suspend me again)

Now, those are the words I said, you can't argue with that. I'm not going to try and sugarcoat that, let me just say in my defense, I have always been a pretty reasonable person on this forum. So I agree that you guys suspended my account from the forums for 72 hours. Btw, this is the first time I got suspended.

What I don't agree with is that I can't activate my new DA2 game. 

This is the deal. I just got my Bioware Signature Edition from the store. I allready knew I was going to play it without the extra content since I can't activate my extra codes. What I did not know was that I needed to activate the game before being abble to play it. So now I've got a dead game for 50 euros. Pity.

So for your consideration. Please let someone who payed for his game at least play it. 


Arno
x

PS: Don't really know where to post this, since I'm unable to post in the technical support forum because I don't have an activated game. Figured it may get more attention from the mods here anyway. And pm'ing Chris Priestly is just sort of rude.
PSS: No trolling and no flaming. I knew what I did was wrong, the mods were right to suspend me, but being unable to play a game you bought seems a little steep.

[Epic Legion]

Create new account?

[Siegdrifa]

Suspended account are not supposed to let the player play his games and promotional bonus?
It wasn't supposed to forbide him from posting on forum?

[Roses_Dilemma]

You can be suspended for accusing Bioware of selling their souls to the EA devil? That's ridiculous.

[Keele]

LOL!

Justice.

[vware]

Siegdrifa wrote...

Suspended account are not supposed to let the player play his games and promotional bonus?
It wasn't supposed to forbide him from posting on forum?

You can't login to Bioware Social. So you can't acces the forums or your personal profile and content. I also tried to login in DA:O, this too doesn't work.

[Flunkorg]

Well, you did insult them.

Don't go telling someone to go **** themselves then bother asking why they flipped you off after words.

[AkiKishi]

That's borderline evil.

[revolter]

Use a crack for the game, problem solved

[PinkysPain]

That's wrong? I guess if I wanted my game back I'd say that too ... but personally I think suspending someone for what you said and effectively taking away their games is spiteful and small minded.

If this isn't true it this is just about one of the best trolls I have ever seen. If I find out it is true I might have to simply never do business with Bioware ever again. Tying board suspensions to game content access would be bad enough in itself ... but actually doing it over this? No ****ing way is that justified.

[vware]

PinkysPain wrote...

That's wrong? I guess if I wanted my game back I'd say that too ... but personally I think suspending someone for what you said and effectively taking away their games is spiteful and small minded.

If this isn't true it this is just about one of the best trolls I have ever seen. If I find out it is true I might have to simply never do business with Bioware ever again. Tying board suspensions to game content access would be bad enough in itself ... but actually doing it over this? No ****ing way is that justified.

I swear I am not a troll. This is my suspended profile. 

http://social.bioware.com/1394788/

[morgueanna]

Contact a moderator. There should be some way to restrict posting on a forum but still allow someone access to an account that holds items they paid for. The only way to get DLC is to have an account. Are you telling me that someone who has poor social skills should not be allowed to have DLC?

[AlanC9]

Yikes.

[Shatterkiss]

I"m hoping this is a mistake on Bioware's part. Surely they can't be deliberately preventing people from playing the game just because they post something critical of Bioware.

[vware]

morgueanna wrote...

Contact a moderator. There should be some way to restrict posting on a forum but still allow someone access to an account that holds items they paid for. The only way to get DLC is to have an account. Are you telling me that someone who has poor social skills should not be allowed to have DLC?

Or to even play the game they bought.

And I don't think it is able to work with a restriction to only the forum since the Bioware Social (Forum + DLC, content, profile and all that jazz) uses one login.

[Haexpane]

this doesn't sound right

[moilami]

I don't know what the EULA say but common sense say you should be able to play games you have bought.

[Nathander Von Eric]

You're locked out of your games and can't play them at all because of a snarky comment?

Wow Bioware......that's just wrong. Bringing the banhammer down on someone's posting privileges is one thing. Preventing them from accessing the games they paid for and now -own- over a snarky comment is just.......I don't even have words to describe how bad that is.

Please tell me that this isn't true.

[Cyocide]

Yikes, I'm sorry dude. I complain too sometimes but yeah, we really need to focus on discourse as a community. We spit so much poison around when we're angry. These are still real people who read and respond to our comments, and they are prone to the same kind of anger and frustration that you and I are.

[Stanley Woo]

Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:

1. BioWare community bans are forum-only and can be for as little as 24 hours. These bans should have no effect on your game, only your ability to use all the features of this website/community. these bans are handed out by BioWare Moderators as the result of our travels around the forum and/or issues reported by fellow community members.

2. EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as all EA Communities, community members here have all explicitly agreed to abide by and be governed by both sets of rules. Consider it an added incentive to follow the rules you say you're going to follow.

If there are further questions or concerns, please send them to me via private message. Thank you.

End of line.