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You cannot in good faith limit a persons ability to play a game because of a forum post.


1559 réponses à ce sujet

#601
Zanallen

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Garak2 wrote...

I dunno, In DAO I think the activation thing didn't happen until you bought DLC (or registered to get Shale). I bought ME1 and ME2 off of Steam so the DRM there was just Steam.

This game though required it and you can't click "I disagree" if you want to play your shiny new $60 game. So all this about "you agreed to the TOS and EULA is meaningless.


This leads me to think that the issue, if true at all, is just an unforseen circumstance. If needing the game registered in order to play is a new requirement, then this might just be an unintended side effect of this new policy.

#602
WidowMaker9394

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Klimy wrote...

WidowMaker9394 wrote...

Maybe it's best I'll stop posting in Swedish now incase it enrages... you know who.


Yeah me too, or I'll get myself in trouble with all possible agencies/servicies :lol: ... maybe I should start to work already... we have code freez in few days and posting on a forum does not help in any way.


We could flee to Kristiania in Denmark and live with the hippies incase the **** hits the fan.B)

#603
Garak2

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You don't yell at the CSRs. That just makes your job harder. You contact the customer care office or district manager. I have to deal with this all the time in my profession.


So by the time you spend 3 days trying to get a refund, the ban is lifted. NO! That completely misses the point. In the end, he still couldn't play his legally purchased game for 3 days because he misbehaved on the forums. It's wrong!

#604
JNorr

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Well this is my last ever post. If they try this a few more times it'll just be too risky to post, this community could become a Myspace like ghost town if they keep this up.

#605
Garak2

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Zanallen wrote...

Garak2 wrote...

I dunno, In DAO I think the activation thing didn't happen until you bought DLC (or registered to get Shale). I bought ME1 and ME2 off of Steam so the DRM there was just Steam.

This game though required it and you can't click "I disagree" if you want to play your shiny new $60 game. So all this about "you agreed to the TOS and EULA is meaningless.


This leads me to think that the issue, if true at all, is just an unforseen circumstance. If needing the game registered in order to play is a new requirement, then this might just be an unintended side effect of this new policy.


Except that we saw it in writing, this is EA's policy and they did program their computers to do exactly what they did. It's no accident.

#606
Zanallen

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Garak2 wrote...

So by the time you spend 3 days trying to get a refund, the ban is lifted. NO! That completely misses the point. In the end, he still couldn't play his legally purchased game for 3 days because he misbehaved on the forums. It's wrong!


Usually, contacting customer care or the DM will get you an immediate response. Now, if you paid with your card, you may have to wait for the balance to be returned, but a cash transation should be immediate.

#607
Zanallen

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Garak2 wrote...

Zanallen wrote...

Garak2 wrote...

I dunno, In DAO I think the activation thing didn't happen until you bought DLC (or registered to get Shale). I bought ME1 and ME2 off of Steam so the DRM there was just Steam.

This game though required it and you can't click "I disagree" if you want to play your shiny new $60 game. So all this about "you agreed to the TOS and EULA is meaningless.


This leads me to think that the issue, if true at all, is just an unforseen circumstance. If needing the game registered in order to play is a new requirement, then this might just be an unintended side effect of this new policy.


Except that we saw it in writing, this is EA's policy and they did program their computers to do exactly what they did. It's no accident.


An account ban is the policy. The consequences for this may be new due to changes in game requirements. I doubt they design their policies around users who buy a game, post offensive material on the forums and then attempt to play said game.

#608
Ebenezer

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Zanallen wrote...


Thank you for your comment, though it has nothing to do with the discussion at large. The user was banned for being offensive, not for hating the game. There are a crapton of hate thread right now and none of those people are complaining about this issue. That being said, the a lot of the 0/10 reviews for DA2 were placed within hours of the game being released, not nearly enough time for someone to make an adequate opinion of the game. That seems fishy. I'm not saying it was 4Chan. It could be a handful of people with a lot of time on their hands. I'm not even defending the game. It just looks fishy.


It's not fishy.  It's a bad game getting called out for being a bad game.

I'll tell you what is fishy.  Stanley Woo saying he was just cleaning up the forum because he didnt want to Bioware folks to come into work tomorrow and see it cluttered with topics be people disgusted about how abhorent what happened to the user who was banned by his doing.  Sounds like old Woo is covering his butt because now that this story is on multiple gaming websites as "News" and seemingly every major gaming forum and absolutely blowing up Twitter and Facebook with "End of Line" memes he knows his arse is on the line.

And as I said, I got no problems with Woo.  He was just doing his job.  But what he did exposed a big,k big problem with how forum accounts here are tied to the game, and his "End of Line" smugness coupled with... and this is really the most important part... the hate from people over the game sucking as bad as it does has this thing spiraling out of control and he is the poster boy for it.  He'll probably lose his modship tomorrow because his is the face attached to this disaster.  And because doing so will take some of the attention away from the game absolutely sucking.

End of Line.

Modifié par Ebenezer, 11 mars 2011 - 09:44 .


#609
Garak2

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Zanallen wrote...

Garak2 wrote...

Zanallen wrote...

Garak2 wrote...

I dunno, In DAO I think the activation thing didn't happen until you bought DLC (or registered to get Shale). I bought ME1 and ME2 off of Steam so the DRM there was just Steam.

This game though required it and you can't click "I disagree" if you want to play your shiny new $60 game. So all this about "you agreed to the TOS and EULA is meaningless.


This leads me to think that the issue, if true at all, is just an unforseen circumstance. If needing the game registered in order to play is a new requirement, then this might just be an unintended side effect of this new policy.


Except that we saw it in writing, this is EA's policy and they did program their computers to do exactly what they did. It's no accident.


An account ban is the policy. The consequences for this may be new due to changes in game requirements. I doubt they design their policies around users who buy a game, post offensive material on the forums and then attempt to play said game.


Allow me to show you:

"Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:
1. BioWare community bans are forum-only and can be for as little as
24 hours. These bans should have no effect on your game, only your
ability to use all the features of this website/community. these bans
are handed out by BioWare Moderators as the result of our travels around
the forum and/or issues reported by fellow community members.
2. EA Community bans come down from a different department and are
the result of someone hitting the REPORT POST button. These bans can
affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as
all EA Communities, community members here have all explicitly agreed
to abide by and be governed by both sets of rules. Consider it an added
incentive to follow the rules you say you're going to follow.
If there are further questions or concerns, please send them to me via private message. Thank you.
End of line."


Need I say more?

#610
Perfect-Kenshin

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Regardless of their account policy (which I agree with the consensus, is absurd), the fact of the matter is that there have been many people who have said far worse things about EA here, yet nothing has happened. Thus, I conclude that the instigator of this mess is just a liar and nothing more.

#611
Zanallen

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Ebenezer wrote...

Zanallen wrote...


Thank you for your comment, though it has nothing to do with the discussion at large. The user was banned for being offensive, not for hating the game. There are a crapton of hate thread right now and none of those people are complaining about this issue. That being said, the a lot of the 0/10 reviews for DA2 were placed within hours of the game being released, not nearly enough time for someone to make an adequate opinion of the game. That seems fishy. I'm not saying it was 4Chan. It could be a handful of people with a lot of time on their hands. I'm not even defending the game. It just looks fishy.


It's not fishy.  It's a bad game getting called out for being a bad game.

I'll tell you what is fishy.  Stanley Woo saying he was just cleaning up the forum because he didnt want to Bioware folks to come into work tomorrow and see it cluttered with topics be people disgusted about how abhorent what happened to the user who was banned by his doing.  Sounds like old Woo is covering his butt because now that this story is on multiple gaming websites as "News" and seemingly every major gaming forum and absolutely blowing up Twitter and Facebook with "End of Line" memes he knows his arse is on the line.

And as I said, I got no problems with Woo.  He was just doing his job.  But what he did exposed a big,k big problem with how forum accounts here are tied to the game, and his "End of Line" smugness coupled with... and this is really the most important part... the hate from people over the game sucking as bad as it does has this thing spiraling out of control and he is the poster boy for it.  He'll probably lose his modship tomorrow because his is the face attached to this disaster.  And because doing so will take some of the attention away from the game absolutely sucking.

End of Line.


Mr. Woo doing his job as a forum moderator is fishy? Odd...And for someone who supposedly has no problems with him, you seem to not think very much of him. But seriously, you think that a mass of 0/10 "reviews" popping up on one site mere hours after a game is released is on the up and up? Wow.

#612
Jingle Jangle

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Zanallen wrote...
I'm not saying it was 4Chan.


I wasn't claiming it was you,

I'm just going to leave this here...

http://i992.photobuc...ng?t=1299836786


Zanallen wrote...
But seriously, you think that a mass of 0/10 "reviews" popping
up on one site mere hours after a game is released is on the up and up?
Wow.


I didn't want to bring this up, but you realise that Dragon Age 2 was leaked by the 4th of March on consoles, right? Thousands of people would have had access beforehand and those who wrote the reviews most likely had played and beaten it already.

Modifié par Jingle Jangle, 11 mars 2011 - 09:53 .


#613
Garak2

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Perfect-Kenshin wrote...

Regardless of their account policy (which I agree with the consensus, is absurd), the fact of the matter is that there have been many people who have said far worse things about EA here, yet nothing has happened. Thus, I conclude that the instigator of this mess is just a liar and nothing more.


So you think he did something that warrants taking his toys away for 3 days? What do you think it is (I don't know is unacceptable)?

#614
Zanallen

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Garak2 wrote...

Allow me to show you:

"Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:
1. BioWare community bans are forum-only and can be for as little as
24 hours. These bans should have no effect on your game, only your
ability to use all the features of this website/community. these bans
are handed out by BioWare Moderators as the result of our travels around
the forum and/or issues reported by fellow community members.
2. EA Community bans come down from a different department and are
the result of someone hitting the REPORT POST button. These bans can
affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as
all EA Communities, community members here have all explicitly agreed
to abide by and be governed by both sets of rules. Consider it an added
incentive to follow the rules you say you're going to follow.
If there are further questions or concerns, please send them to me via private message. Thank you.
End of line."


Need I say more?



Yes and that would be correct, except that requiring the game to be registered for playing it in general seems to be a relatively new design feature. Obviously people at EA need to review this feature and see if this is the intended consequence.

#615
Shatterkiss

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Perfect-Kenshin wrote...

Regardless of their account policy (which I agree with the consensus, is absurd), the fact of the matter is that there have been many people who have said far worse things about EA here, yet nothing has happened. Thus, I conclude that the instigator of this mess is just a liar and nothing more.


Even if that's the case, the policy clearly states that they consider preventing people from playing the games they purchased to be acceptable if they break forum rules.  As someone else said, this is a single player game.  Are they worried people might upset the NPCs with their comments in game?

#616
Perfect-Kenshin

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Garak2 wrote...

Perfect-Kenshin wrote...

Regardless of their account policy (which I agree with the consensus, is absurd), the fact of the matter is that there have been many people who have said far worse things about EA here, yet nothing has happened. Thus, I conclude that the instigator of this mess is just a liar and nothing more.


So you think he did something that warrants taking his toys away for 3 days? What do you think it is (I don't know is unacceptable)?

Links to porn, constant spamming, hacking, etc.  I refuse to believe that EA would be dumb enough to ban a guy just for making a minor negative comment about them.

#617
Zanallen

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Jingle Jangle wrote...

Zanallen wrote...
I'm not saying it was 4Chan.


I wasn't claiming it was you,

I'm just going to leave this here...

http://i992.photobuc...ng?t=1299836786


And all I am saying on the matter is that the situation looks fishy. Especially since metacritic's user reviews do not come close to matching those on different sites,

#618
vengerturtle

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Perfect-Kenshin wrote...

Regardless of their account policy (which I agree with the consensus, is absurd), the fact of the matter is that there have been many people who have said far worse things about EA here, yet nothing has happened. Thus, I conclude that the instigator of this mess is just a liar and nothing more.


I'm inclined to agree - I would think that what he did/said that warranted a banning was pretty bad, since this entire forum has been filled with people specifically badmouthing EA since before the game even came out, and in a lot worse language/demeanor, and those threads are just locked and the creators not banned (and there are even lots of them open right now). You think he'd admit he was a total ****, bad enough that someone flagged his post? But I think that he should be able to download his freaking game to play it; this is one of those situations where someone needs to look at what happened, accident or not, and do the right thing, imo. He paid for it, he should be able to play it.

Modifié par missnicolec, 11 mars 2011 - 09:54 .


#619
Perfect-Kenshin

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Shatterkiss wrote...

Perfect-Kenshin wrote...

Regardless of their account policy (which I agree with the consensus, is absurd), the fact of the matter is that there have been many people who have said far worse things about EA here, yet nothing has happened. Thus, I conclude that the instigator of this mess is just a liar and nothing more.


Even if that's the case, the policy clearly states that they consider preventing people from playing the games they purchased to be acceptable if they break forum rules.  As someone else said, this is a single player game.  Are they worried people might upset the NPCs with their comments in game?

Yes, but surely they don't use their harshest method of punishment for just about anyone. Otherwise, we'd be seeing more threads from more people wondering why they can't play their game. So far, this has only happened to one person, thus I'm guessing he did something pretty extreme. If not, it's bad modding and whoever is responsible needs to lose their modding priviledges pronto as this is pretty bad for PR.

#620
Garak2

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Zanallen wrote...

Garak2 wrote...

Allow me to show you:

"Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:
1. BioWare community bans are forum-only and can be for as little as
24 hours. These bans should have no effect on your game, only your
ability to use all the features of this website/community. these bans
are handed out by BioWare Moderators as the result of our travels around
the forum and/or issues reported by fellow community members.
2. EA Community bans come down from a different department and are
the result of someone hitting the REPORT POST button. These bans can
affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as
all EA Communities, community members here have all explicitly agreed
to abide by and be governed by both sets of rules. Consider it an added
incentive to follow the rules you say you're going to follow.
If there are further questions or concerns, please send them to me via private message. Thank you.
End of line."


Need I say more?



Yes and that would be correct, except that requiring the game to be registered for playing it in general seems to be a relatively new design feature. Obviously people at EA need to review this feature and see if this is the intended consequence.



I don't know what that has to do with anything. Locking you out of the activation servers over bad conduct in the forums is WRONG and it is clear that it is EA's policy is to do just that. It applies to all EA games, not just this one. Sims 3 would be affected, DAO is affected, Spore, etc....

This policy is not limited to DA2.

Modifié par Garak2, 11 mars 2011 - 09:59 .


#621
Zanallen

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Garak2 wrote...

Zanallen wrote...

Garak2 wrote...

Allow me to show you:

"Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:
1. BioWare community bans are forum-only and can be for as little as
24 hours. These bans should have no effect on your game, only your
ability to use all the features of this website/community. these bans
are handed out by BioWare Moderators as the result of our travels around
the forum and/or issues reported by fellow community members.
2. EA Community bans come down from a different department and are
the result of someone hitting the REPORT POST button. These bans can
affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as
all EA Communities, community members here have all explicitly agreed
to abide by and be governed by both sets of rules. Consider it an added
incentive to follow the rules you say you're going to follow.
If there are further questions or concerns, please send them to me via private message. Thank you.
End of line."


Need I say more?



Yes and that would be correct, except that requiring the game to be registered for playing it in general seems to be a relatively new design feature. Obviously people at EA need to review this feature and see if this is the intended consequence.



I don't know what that has to do with anything. Locking you out of the activation servers over bad conduct in the forums is WRONG and it is clear that it is EA's policy is to do just that. It applies to all EA games, not just this one. Sims 3 would be affected, DAO is affected, Spore, etc....

This policy is not limited to DA2.


The difference being that you can still play those games, just not access DLC or saves with DLC present. But honestly, people are so quick to villify EA, but the user who commited the offense has done no wrong. That's just silly.

#622
Klimy

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Zanallen wrote...

Usually, contacting customer care or the DM will get you an immediate response. Now, if you paid with your card, you may have to wait for the balance to be returned, but a cash transation should be immediate.


Off topic, I'm a bit slow today (friday morning-ish). What is DM? The only thing that comes to my mind is Dungeon Master and it doesn't seem right here :/

#623
Zanallen

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Klimy wrote...

Zanallen wrote...

Usually, contacting customer care or the DM will get you an immediate response. Now, if you paid with your card, you may have to wait for the balance to be returned, but a cash transation should be immediate.


Off topic, I'm a bit slow today (friday morning-ish). What is DM? The only thing that comes to my mind is Dungeon Master and it doesn't seem right here :/


District Manager.

#624
Garak2

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Zanallen wrote...

Garak2 wrote...

Zanallen wrote...

Garak2 wrote...

Allow me to show you:

"Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:
1. BioWare community bans are forum-only and can be for as little as
24 hours. These bans should have no effect on your game, only your
ability to use all the features of this website/community. these bans
are handed out by BioWare Moderators as the result of our travels around
the forum and/or issues reported by fellow community members.
2. EA Community bans come down from a different department and are
the result of someone hitting the REPORT POST button. These bans can
affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as
all EA Communities, community members here have all explicitly agreed
to abide by and be governed by both sets of rules. Consider it an added
incentive to follow the rules you say you're going to follow.
If there are further questions or concerns, please send them to me via private message. Thank you.
End of line."


Need I say more?



Yes and that would be correct, except that requiring the game to be registered for playing it in general seems to be a relatively new design feature. Obviously people at EA need to review this feature and see if this is the intended consequence.



I don't know what that has to do with anything. Locking you out of the activation servers over bad conduct in the forums is WRONG and it is clear that it is EA's policy is to do just that. It applies to all EA games, not just this one. Sims 3 would be affected, DAO is affected, Spore, etc....

This policy is not limited to DA2.


The difference being that you can still play those games, just not access DLC or saves with DLC present. But honestly, people are so quick to villify EA, but the user who commited the offense has done no wrong. That's just silly.



The problem is that you can't access content that you paid for! Damn, this isn't hard to comprehend and I love how you ignored that without the DLC, you can't load your saves. So you really can't play unless you wanna start over.

Let me ask you this. If the police show up at the house of a murder victim and the murderer is still there, covered in blood and a text was found where he detailed his/her intentions. Would you say "maybe it was an unintended"?

I mean ****, EA has laid it out, this is our intention and then when it happens...you think it's an accident! What a waste of time.

#625
Garak2

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Klimy wrote...

Zanallen wrote...

Usually, contacting customer care or the DM will get you an immediate response. Now, if you paid with your card, you may have to wait for the balance to be returned, but a cash transation should be immediate.


Off topic, I'm a bit slow today (friday morning-ish). What is DM? The only thing that comes to my mind is Dungeon Master and it doesn't seem right here :/


I don't know why but dungeon master at a retail store just made me laugh out loud.