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You cannot in good faith limit a persons ability to play a game because of a forum post.


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#851
Dragoonlordz

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Crinai wrote...

kdamon wrote...

_LordKain_ wrote...

I get what's happening here. Like I said earlier it happens all the time on MMOs. Someone mentioned this is different. How so? You pay money to purchase the MMO. You pay a monthly fee to continue to play the MMO. You mouth off in the forums there's a good chance your account will be banned.

"2. EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC."

It's in the rules. If you can't follow the rules, don't post. Simple as that. Hope he's enjoying his 72 hour ban. lol!


I agree. It's not like he was offering constructive criticism. He was intent on trying to offend and using inflammatory language. Probably because he felt safe acting like a child thinking there'd be no repercussions. I'm glad someone stood up and said enough. Enough of this feeling of entitlement to act like a spoiled baby. You don't like EA? Fine, tell us why. Don't want to support Bioware or EA anymore?" Hey, it's your money. But to protest something by coming online to mock the maker of the game is pointless. How many things do you get done by going up to someone and calling them a name?

There are tons of posts here about things people didn't like about the game expressed thoughtfully and non-offenssively. What's wrong with that approach? Surely the company (or whoever reads posts here and is in a position to change anything) would take a carefully thought out critique much more seriously.


This, and actually according to the 2nd point about EA bans, someone has to hit the REPORT POST button. So someone must have felt offended by whatever he said and hit the button so that a moderator could see it. If no one did that then it is possible that his comments might have been overlooked.


Yes and not only that but EA send you warnings first too, I know this for a fact because I have been wanred before by them. So whatever he actually did he had persisted to do so after the warnings.

#852
morgueanna

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Someone posted last night (ages ago now it seems) that this is probably an unintended consequence. Whomever banned him probably thought they were just banning him from the forums and nothing more. They probably had no idea game registration was tied to it.

This is the most likely scenario, so perhaps giving them the benefit of the doubt and time to assess the situation would be best. Threatening lawsuits and burning the forums down over a he said/he said debate that's only 24 hours old is a bit much.

#853
Eurhetemec

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Dragoonlordz wrote...

Wouldn't need to from the perspective he was blocked for 3 days from registering his code it means his code is still unused so he could register that code to a new account if so wished to bypass the 3 day wait he can also ask that EA move his DLC to his new account at a later date if he so wished, they have done this for me in the past they would do this for him once his suspension ran out I am sure.


I think you're missing the larger point because of your obsession with this specific case.

The basic design here is flawed. As everything is linked to a central account, so the account itself has value. That means it's part of what you're paying for under European law. In this specific case, that was somewhat irrelevant, because it was a brand new game, but if we look at a similar-but-different situation, for example of someone being perma-banned after purchasing DLC, then they are being deprived of products that they have paid for. It is also extremely concerning for future EA products, as it leads one to wonder if one could be banned from SWTOR for getting overexcited on the EA Sports forums, or unable to install paid-for ME3 DLC because you were temp-banned from SWTOR or the like.

The other issue is, contrary to assertions by certain posters, this is not how other software companies operate. Specifically, with Blizzard, being banned on the forums does not lead to being banned in the game. Being banned in Starcraft 2 does not result in being banned in WoW, and so on. This means that customers can have confidence that they will not be deprived of access to their products unless they abuse those products particularly. This is important because it complies with European law, at least for the most part, whereas EA's current position does not.

In the end, this seems to be simply lazy design on EA's part, and complacent behaviour on Bioware's, as they're insisting it's out of their hands, when it clearly is something they have power to influence (as one of EA's best-selling lines). Clearly, the design needs to change.

#854
Timtation

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I'm not going to continue arguing with people who think that a company's business stance should be to silence people with qualms for their products. There's no point.

The damage is done, I'll just stop reading this thread despite all my rage. :/

#855
Dragoonlordz

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Thumbkinchan wrote...

Dragoonlordz wrote...

Wouldn't need to from the perspective he was blocked for 3 days from registering his code it means his code is still unused so he could register that code to a new account if so wished to bypass the 3 day wait he can also ask that EA move his DLC to his new account at a later date if he so wished, they have done this for me in the past they would do this for him once his suspension ran out I am sure.


THe problem here is that you are still arguign about this one specific situation, while almost everyone else here is talking about the policy in general.  What if he already had his game and everything registered on the account when it was banned?  What if the ban was for a longer time period.


I do not argue about what if's, what could happen and what might be yes I admit that.

Modifié par Dragoonlordz, 11 mars 2011 - 04:22 .


#856
kdamon

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IEatWhatIPoo wrote...

kdamon wrote...


I agree.  It's not like he was offering constructive criticism.  He was intent on trying to offend and using inflammatory language.  Probably because he felt safe acting like a child thinking there'd be no repercussions.  I'm glad someone stood up and said enough.  Enough of this feeling of entitlement to act like a spoiled baby.  You don't like EA?  Fine, tell us why.  Don't want to support Bioware or EA anymore?"  Hey, it's your money.  But to protest something by coming online to mock the maker of the game is pointless.  How many things do you get done by going up to someone and calling them a name?  

There are tons of posts here about things people didn't like about the game expressed thoughtfully and non-offenssively.  What's wrong with that approach?  Surely the company (or whoever reads posts here and is in a position to change anything) would take a carefully thought out critique much more seriously.


He is entitled. He paid for the damned game already.

This would be a whole other matter if Bioware let us play these games for free. Then fair enough. But he already did pay for it.


He paid for the right to play a licensed copy of the game according to the rules he agreed to.  He didn't hold up his end of the bargain.  

#857
WastelanderTim

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Thumbkinchan wrote...

Dragoonlordz wrote...

Wouldn't need to from the perspective he was blocked for 3 days from registering his code it means his code is still unused so he could register that code to a new account if so wished to bypass the 3 day wait he can also ask that EA move his DLC to his new account at a later date if he so wished, they have done this for me in the past they would do this for him once his suspension ran out I am sure.


THe problem here is that you are still arguign about this one specific situation, while almost everyone else here is talking about the policy in general.  What if he already had his game and everything registered on the account when it was banned?  What if the ban was for a longer time period.


Quite puzzling isnt it? I figured dragoon was simply a troll but it seems possible that he has no idea whats going on here. Its not about o noes i got a 72 hour ban!11, Its about what EA can do if they want, no company should be allowed to take your property away once you've paid for it.

#858
AmuroRX

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The car analogy isn't perfect but it still expresses the outrage of such actions. I didn't know that they can ban me from my game if I acted like a dick. The surprising thing is that most products out there don't have that term of agreement. Yet with EA and game, they can decide to take your game away at any time for any reason they see fit.

That may not be illegal, but it sure isn't morally right to do. It's still wrong of EA to have done what they've done. But to make matters worst, they through in the EULA to make their point and then get in trouble when they themselves ignore their own EULA by releasing Securom with no announcement. No way of agreeing or disagreeing with the inclusiong of the DRM. Instead they snuck it in, and they should be ashamed of that as well

#859
HJudge

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morgueanna wrote...

Someone posted last night (ages ago now it seems) that this is probably an unintended consequence. Whomever banned him probably thought they were just banning him from the forums and nothing more. They probably had no idea game registration was tied to it.

This is the most likely scenario, so perhaps giving them the benefit of the doubt and time to assess the situation would be best. Threatening lawsuits and burning the forums down over a he said/he said debate that's only 24 hours old is a bit much.


Shh, you're spoiling the fun ;_;

#860
Panda Muffins

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Well I was on the fence about buying Dragon Age 2 due to the lack of a toolset, but that just about seals the deal. I'm never buying anything from them again. How the mighty have fallen. For the record, Baldur's Gate and Planescape Torment were some of the best games I've ever played. We had a good run, Bioware.

Peace.

#861
Eurhetemec

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morgueanna wrote...

Someone posted last night (ages ago now it seems) that this is probably an unintended consequence. Whomever banned him probably thought they were just banning him from the forums and nothing more. They probably had no idea game registration was tied to it.


I think this is most likely. Lazy design by EA and complacency from BioWare are more likely the cause of this than any kind of draconian policy.

This is the most likely scenario, so perhaps giving them the benefit of the doubt and time to assess the situation would be best. Threatening lawsuits and burning the forums down over a he said/he said debate that's only 24 hours old is a bit much.


No-one is threatening lawsuits, but if he was unable to access a product (not service) he'd paid for, under European law, that'd be something EA could certainly be sued for (very cheaply) in small claims court. Being able to create another account might or might not mitigate that, but the design is likely to cause this issue to come up again and again with increasing frequency the more games are linked to the EA account.

#862
DJBare

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kdamon wrote...

He paid for the right to play a licensed copy of the game according to the rules he agreed to.  He didn't hold up his end of the bargain.  

Just a minute, I'm swearing and cursing while playing DA:O, I half expect the game to stop with a message "You have been banned from this game for the use of foul language"; oh wait, I'm not doing it on the forum, oh now I see the difference <_<

#863
corym77

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This whole situation is rather terrifying when you think about it. I don't really care what he did if he paid for his/her copy then simply ban them from the forums and move on. Now granted most of us don't actual read the EULA but if there's a section in there that says they can restrict game play if you bad mouth the company is a little communist don't you think. Either way people will have a different opinion of EA after this as being a big brother/bully in this. It's the internet someone is going to be talking trash about someone or something at any given hour of the day no matter who you are.

Modifié par corym77, 11 mars 2011 - 04:34 .


#864
moilami

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Sacred_Fantasy wrote...

unlimited_sake wrote...
What's at issue is this: is it okay for EA/Bioware to prevent someone from using a product he's already paid $60 for, as well as any other products that may have been linked to his account, without refund because he posted something that they didn't like on their forums?

If so, what if the product cost $600? $6000? Where do you draw the line?

What's at issue is our rights as a consumer, and how this policy violates it.

The issue is what can you do? You do not own the software. None of us do. We only have the license to use the software. It's not only EA's EULA but almost every pieces commercial softwares outline similar principles.  It's been adopted for long time and what's have been done? Nothing.

As far as I concern, your consumer right dictate you to read the EULA and the right to NOT to agree on it by not clicking "I Agree" button.

Also, to OP, You could have tone down your vocal when you post your statement. But you choose not to. So, I advise you to wait 3 days and learn from that. As much as I dislike what  happen to DA2, I wouldn't pull the stunt such yours. But that doesn't mean I won't criticize BioWare at all. 


In Finland we have Finnish Law and EULA even printed on paper is only good for toilet paper.

Would be very ridiculous if companies would begin to do all sort of laws.

#865
Alastanir

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DA2 needed Mr. Ohlen's midas touch. It's a shame to see a BioWare product fall short of the standard we're used to seeing from them.

That said, I still plan on finishing DA2.

#866
Killyox the Defender

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Ebenezer wrote...

I've now read articles on this in English, French, Spanish, German, and Russian.

This subject is now listed in the "Facebooks Most Shared Viral"

But here's another great twist. A german site has a quote from Bioware about a patch. I'll just paste the quote and the link.

"There's been a few minor [bugs] and a few technical hiccups on PC. The two biggies that I'm aware of - that we're looking at aggressively right now - are on PC there seems to be some compatibility issues with DirectX 11. The other biggie and this is one that frankly is a bit of a 'mare' - is the consoles have... Unfortunately it's invisible right now but there is an option for auto-attack to be turned on on the consoles so it plays in the way that Origins did where you'd pick your target and your character would continue to attack."

http://www.gamersnet...content=Twitter

So fixing the missing auto attack on consoles is a bit of a nightmare. This PR disaster thats also blowing up Twitter and had "End of Line" momentarily trending last night is just one more dingleberry attached to the log that is DA2.


yeah i was like "WTF!?!!" when i saw performance with Dx11 renderer and got back to dx9.

#867
Dragoonlordz

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WastelanderTim wrote...

Thumbkinchan wrote...

Dragoonlordz wrote...

Wouldn't need to from the perspective he was blocked for 3 days from registering his code it means his code is still unused so he could register that code to a new account if so wished to bypass the 3 day wait he can also ask that EA move his DLC to his new account at a later date if he so wished, they have done this for me in the past they would do this for him once his suspension ran out I am sure.


THe problem here is that you are still arguign about this one specific situation, while almost everyone else here is talking about the policy in general.  What if he already had his game and everything registered on the account when it was banned?  What if the ban was for a longer time period.


Quite puzzling isnt it? I figured dragoon was simply a troll but it seems possible that he has no idea whats going on here. Its not about o noes i got a 72 hour ban!11, Its about what EA can do if they want, no company should be allowed to take your property away once you've paid for it.


They didn't take his property, they suspended his account and the knock on effect was he couldn't register his game on that account I believe. Someone isn't a troll just because they don't agree with you, you are a troll when your purpose is to not discuss or debate but to make snarky comments about others in the thread without adding anything substantial to it. There are many on here doing so but I am not one. Troll is used too often on these forums by people who haven't got a clue as to it's real use and only use it as a means to attack another person.

Modifié par Dragoonlordz, 11 mars 2011 - 04:31 .


#868
Joshd21

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Oh please say this is all a bad dream....

1. I just woke up up to this steaming pile of mess with posters who just signed up on the fourm since today surprise are enabling this disscussion further. For one, "He is not banned from registering his product" the man has created at least ten accounts in the past day and half and has spammed the fourms, harssed the mods, threateed to download the game from an illegal source which is not only against the fourm rules, it's down right illegal!

He can create a seperate account and register his product. A fourm ban doesn't equal an in game ban! I
know this because a day ago I was banned on the fourms for a period of 24 hours, I was able to log in and play just fine. It was because he was banned BEFORE he got to use his product registered

2. If you are going to speak on this at least do not hide behind a screen name or show you are not a troll who just created your account today. In the span of 24 hours this place has seen a massive mountain inflood of spam and the source is connected to him. All NERD RAGING because he has to wait 2 days?

Are you kidding me, I live next to FT Hood next to people that go overseas for a year and half two years at a time, unable to speak to their family more then 30 minutes on a payphone once every two weeks. You are going come here and complain that he can't play for 2 frigging days?!

3. It was EA that banned him, not Bioware. It is pintless to coutine this debate here. We already know he can register his product on the several NEW accounts he hade made for himself. Or he can wait two days to register it on his offical name. It was his fault for intentionally insulting EA, they have it within their right to do as he pleases and it's 2 frigging days, Get over himself and his ego!

4. You are all simple tools. Do you think honestly he cares about anyone of you. He has created so many accounts posted on so many fourms trying to get this overturned all for the simple fact "I can't play for two days" it's simply disgusting to me how he treats the mods over here, ones who created SWTOR MMO, Mass Effect 1-2-3, Dragon Age 1-2 without that you would be playign Rift for rest of your lifes or warcraft

In closing, overturn his sentence sends a clear message to everyone that gets banned. Yell like a child, stomp and complain it's not fair long enough and we might overturn it. Watch the next person do exact same thing. It's so sad, the devs here interact with us daily, speak to us directly. You couldn't get a blizzard dev to dirctly pm you if your life depended on it. In fact you would have wait 2-3 days for a Blizzard GM.

Get over the fact, he will have get over himself either make a new account register the game problem solved or whine and moan for 1 more day and half. I can tell you he is going on my blocked list and his future posts ignore. I never seen such a spamming, since that DLC was late.

#869
AmuroRX

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Let me just say that you people who are supporting EA for doing this should be ashamed of yourselves. Yeah based on the EULA they totally have the legal right to take away your rights of the game (ownership), but the real issue here:

Is this even right?!

Should EA have the right to ban your from your own legally purchased game because you act like a dick online?

No one is saying that EA doesn't have the legal right to do so (we all signed the EULA), but is it right? Should they have that much control over the products we purchase?

#870
Zepplin_Rules

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I'm clicking report post to Stanley Woo's comment. Dousing myself in gasoline I guess.

Modifié par Zepplin_Rules, 11 mars 2011 - 04:33 .


#871
marcbenigni

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@bit-tech.net

BioWare community representative Stanley Woo stated that the ban was in response to a breach of the EA community rules and was a result of another user pressing the report post button.

'Consider it an added incentive to follow the rules you say you're going to follow,' said Mr Woo.


Wow. EA and BioWare are on thin ice with me right now. I've always loved BioWare's work, but this whole thing - overblown as it may have been - leaves a bad taste. That response is borderline sinister IMO. Is this what qualifies as PR these days??

I'd have gone with something like, "It was a regrettable necessity given a disagreement between two customers, and we're working to rectify it immediately."

Modifié par marcbenigni, 11 mars 2011 - 04:34 .


#872
Ebenezer

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Alastanir wrote...

This matter needs to be resolved by the end of this work day.


I bet heads are rolling right now.

Here's just a few links to articles on this story.  Not all links, just a few.

http://www.next-gen....f-dragon-age-ii

http://kotaku.com/#!...ng-a-video-game

http://www.gamebansh...heir-games.html

http://digg.com/news...ss_to_your_game

http://www.revistaga...oro-de-bioware/

And here is an article... FROM MICROSOFT about how DA2 is obviously a rushed game.

http://www.oxm.co.uk...job-ea-bioware/

And here is a German article that has a quote from Mike Laidlaw about a patch where he says fixing the current problems is a nightmare.

http://www.gamersnet...content=Twitter

Not to mention just do a Twitter topic search on "Bioware" and you can see thousands of people are blasting EA/Bioware for this banning and how awful DA2 is in general.

The ONLY people defending Bioware at all are basically right here in this thread, and honestly they're the real trolls.  I'm lookin at you DragoonLady or whatever your name is.

So yeah, by the end of business day today the heads they will be a-rollin'.

Edit- Oh and I didnt even mention the whole SecuROM debacle and they way they lied and snuck that in and now that cat is out of the bag, too.  Along with the "Defense" interview where they did themselves no favors.  And of course the bad game.

Modifié par Ebenezer, 11 mars 2011 - 04:39 .


#873
Cristian Ceo

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What EA is doing is just wrong. I'm seriously thinking if I will purchase games from them in the future.

#874
randName

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Ebenezer wrote...

Alastanir wrote...

This matter needs to be resolved by the end of this work day.


I bet heads are rolling right now.

Here's just a few links to articles on this story.  Not all links, just a few.

http://www.next-gen....f-dragon-age-ii

http://kotaku.com/#!...ng-a-video-game

http://www.gamebansh...heir-games.html

http://digg.com/news...ss_to_your_game

http://www.revistaga...oro-de-bioware/

And here is an article... FROM MICROSOFT about how DA2 is obviously a rushed game.

http://www.oxm.co.uk...job-ea-bioware/

And here is a German article that has a quote from Mike Laidlaw about a patch where he says fixing the current problems is a nightmare.

http://www.gamersnet...content=Twitter


So yeah, by the end of business day today the heads they will be a-rollin'.


This is good; I hope it burns EA hard.

#875
Literateminority

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Wow, it seams Stalin is still alive and is now working for EA marketing^^ Confiscation of property was pretty much one of the first steps the communists used to shut up opposition... next were the Gulags... PR at it's best.

:ph34r:[inappropriate image removed]:ph34r:

Modifié par Stanley Woo, 11 mars 2011 - 05:05 .