1559 réponses à ce sujet

[Haexpane]

The saddest part of this whole thing?

Pirates who steal the game can play it all they want, and call EA devils if they want, and their gameplay is not hindered in any way.

Us paying customers get treated like common criminals, but the common criminals game away hassle free.

[Oslegend]

Haexpane wrote...

The saddest part of this whole thing?

Pirates who steal the game can play it all they want, and call EA devils if they want, and their gameplay is not hindered in any way.

Us paying customers get treated like common criminals, but the common criminals game away hassle free.

Welcome to Electronic Arts

[rolson00]

darrylzero wrote...

Eh never mind.

i'll be clearer its in EA's rules they can bann you from playing a game that u'v bought from playing on ur pc

[sffrrrom]

Well, the principle is unchanged darryl - since I think what most people are concerned with is the principle and not the actual 72 hour ban. Since the ToS allows EA to expand their sanctions to any and all accounts you may have, in essence you could just substitute a hypothetical where they banned every account of his for 72 hours, or something similar.

[Reginthorn]

EA/ BioWare please explain the situation! We only have one side of the issue!

[Dragoonlordz]

EA do not take part in these forums at all though which is why I asked on many occassions if the problem people have is with EA TOS and EULA stating they can ban you then take it to EA. The only people here are Bioware that post and they have already said they never ban accounts only forums privilages.

All gaming companies like Activision and EA and Ubisoft have the same policy on this and yet it is here these groups decide to set up camp and wage their war. If it was not about this one specific case like they keep trying to convince us and more about the factor of EULAs and TOS then why they waging the war on a forum of a subsidory company instead of the actual companies with the policies themselves, it's because Bioware actually allows them do do so as opposed to banning or suspending their accounts.

Modifié par Dragoonlordz, 11 mars 2011 - 07:58 .

[Pixieking]

Oslegend wrote...

Haexpane wrote...

The saddest part of this whole thing?

Pirates who steal the game can play it all they want, and call EA devils if they want, and their gameplay is not hindered in any way.

Us paying customers get treated like common criminals, but the common criminals game away hassle free.

Welcome to Electronic Arts

Errr... No. Not just EA. Welcome to PC gaming, where the publishers are so afraid of losing sales, they'll do a lot to hinder the pirates, and end up affecting the paying customer more. (See also: Ubisoft)

[rolson00]

Reginthorn wrote...

EA/ BioWare please explain the situation! We only have one side of the issue!

lolz we know thier side they like to pick on the little man for fun

[Oslegend]

Dragoonlordz wrote...

EA do not take part in these forums at all though which is why I asked on many occassions if the problem people have is with EA TOS and EULA stating they can ban you then take it to EA. The only people here are Bioware that post and they have already said they never ban accounts only forums privilages.

respond to my post please, you accuse me of being a troll yet you fail to respond to a logical argument i established.

[darrylzero]

sffrrrom wrote...

Well, the principle is unchanged darryl - since I think what most people are concerned with is the principle and not the actual 72 hour ban. Since the ToS allows EA to expand their sanctions to any and all accounts you may have, in essence you could just substitute a hypothetical where they banned every account of his for 72 hours, or something similar.

That makes sense to me, and I do find it all a little troubling, but companies/governments/etc are always trying to reserve these kinds of rights and abilities.  If they don't actually do it, because they know they wouldn't get away with it, it's sort of irrelevant.

[accessd]

I can't believe what I'm reading here! Is this for true? Has to be illegal - at least in my country.

Edit:
It's like what someone already has wrote. Are they encouraging pirating their games?

Modifié par accessd, 11 mars 2011 - 08:00 .

[rolson00]

i feel bad for bioware they put their heart and souls in the first take severn years to make it and are forced to rush the 2nd by Evil Arts

[Elite Midget]

Good luck taking it to Court. EA will bankrupt you before it gets anywhere.

[Daewan]

Let me get this straight: User contacted EA Support for unknown reason. During the course of the conversation with EA Support, user made at least one offensive statement that resulted in user's EA account being suspended. User then realized that the EA account was necessary for more than just contacting EA Support and calling them names. User then proceeded to make a fake account for the BioWare Social Network for the sole purpose of enlisting people to try and coerce EA into removing the ban so that he/she/it could access the DLC.
Did I miss something?
Keep in mind that I've been on the receiving end of irate customers with an axe of nonsense to grind while I'm trying to help solve their problem. My opinion is skewed. If I could institute a three-day suspension on everyone who ever called me up just to yell about software, I would. In a heartbeat. I'm also not clear on why the user couldn't just wait three days, but then, I don't call up people to swear at them for something that isn't their fault and deride them for decisions that they had nothing to do with.
I think the user (and all the people on his side) are forgetting that this user was offensive to a person. A real person. Someone just like you and me, sitting in front of a computer, doing their 9 to 5 job for a paycheck. Not an executive. Not a developer. Someone who had to put up with unjustified abuse for an unknown amount of time until they reported the user to a manager, who would have reviewed the session and instituted a ban. The idea that this happened without warning or communication is very, very hard to believe. Much like everything else that the user has reported.

[sffrrrom]

I sort of agree with you darryl, but one of the reasons people are so incensed over this is because they don't want to see anything worse, and being vocal about your disapproval is a way of signaling to companies what actions they can and cannot take. Thus, I don't want it to become a standard trend for companies to be able to ban people from using products they've paid for, and so I take a stand against that, aside from the individual particulars of any given incident or hypothetical.

[unlimited_sake]

Magicman10893 wrote...

You realize that they didn't take his game away? The account is temporarily suspended, which means he can't log in, which means he can't log in to register his game. They didn't steal the games from his hands like candy from a child. They didn't steal the pizza he was eating that he paid for. They didn't repossess his car because he talked about the company negatively. They refused his ability to use their services which is inherintly required to use the product, like taking away the fork and knife and plate at a restraunt leaving him with the steak he paid for trying to figure out how to eat it without making a huge mess. The analogy of stealing a product he paid for makes absolutely no sense. Not to mention the fact that the suspension is only for 3 days, and by now is probably close to being 2 days. If all this talk of taking legal action would be taken seriously, his ability to register the game would be back before he could find a lawyer! And let's not forget that this is out of Bioware's jurisdiction. Everyone is blaming EA/Bioware and saying they'll never buy a Bioware game again and blah, blah, blah. It isn't Bioware's TOS that is doing this and it isn't Bioware's ban, it's EA's. That would be like being held hostage in a lunatic's car and runs someone over and kills them, but you getting blamed as an "accessory to murder" because you were in the car and didn't try to stop it.

This has to be the worst argument in this thread yet outside of Dragoonlordz's posts (I'm only up to page 17, though).  You realize that this is the exact same justification that some pirates offer for pirating games?  "It's not stealing because I'm not physically removing anything from a store inventory."  If you think it's okay for a company to take a game that somebody's paid for because it's only a digital copy, then it's equally valid for a person to take a game from a company without paying for it because, guess what, it's only a digital copy.

[Kothoses Rothenkisal]

Get used to it, this kind of thing happens in MMOs all the time and ToR is around the corner.

By the way, if this was an MMO how many people would still be questioning this?

Right or wrong I am not to say, but the fact is if you insult a Customer service rep on wow you would likely get the same thing, only difference is you pay monthly as well as upfront for that.

[ExtinctRPG]

The story made Kotaku:

http://kotaku.com/#!...ng-a-video-game

Lots of bad PR here for BioWare. Serves them right for partnering with the ****tards at EA.

[xCobalt]

Dragoonlordz wrote...

EA do not take part in these forums at all though which is why I asked on many occassions if the problem people have is with EA TOS and EULA stating they can ban you then take it to EA. The only people here are Bioware that post and they have already said they never ban accounts only forums privilages.

Why are you so dense? I've read some of the pages in the thread and you are blindly defending Bioware/EA and disregarding many facts. Your arguments offer comparisons that make no sense what soever.

Stanley Woo wrote...
1. BioWare community bans are forum-only and can be for as little as 24 hours. These bans should have no effect on your game, only your ability to use all the features of this website/community. these bans are handed
out by BioWare Moderators as the result of our travels around the forum and/or issues reported by fellow community members.

2. EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as all EA Communities, community members here have all explicitly agreed to abide by and be governed by both sets of rules. Consider it an added incentive to follow the rules you say you're going to follow.

Modifié par xCobalt, 11 mars 2011 - 08:08 .

[Alastanir]

This issue and the SecuROM debacle are going to have a Streisand Effect on the piracy of this game.

I feel bad for BioWare, but not for EA. This is all EA's fault.

[sffrrrom]

Daewan wrote...

Let me get this straight: User contacted EA Support for unknown reason. During the course of the conversation with EA Support, user made at least one offensive statement that resulted in user's EA account being suspended. User then realized that the EA account was necessary for more than just contacting EA Support and calling them names. User then proceeded to make a fake account for the BioWare Social Network for the sole purpose of enlisting people to try and coerce EA into removing the ban so that he/she/it could access the DLC.
Did I miss something?
Keep in mind that I've been on the receiving end of irate customers with an axe of nonsense to grind while I'm trying to help solve their problem. My opinion is skewed. If I could institute a three-day suspension on everyone who ever called me up just to yell about software, I would. In a heartbeat. I'm also not clear on why the user couldn't just wait three days, but then, I don't call up people to swear at them for something that isn't their fault and deride them for decisions that they had nothing to do with.
I think the user (and all the people on his side) are forgetting that this user was offensive to a person. A real person. Someone just like you and me, sitting in front of a computer, doing their 9 to 5 job for a paycheck. Not an executive. Not a developer. Someone who had to put up with unjustified abuse for an unknown amount of time until they reported the user to a manager, who would have reviewed the session and instituted a ban. The idea that this happened without warning or communication is very, very hard to believe. Much like everything else that the user has reported.

You've missed the fact that that's a completely disingenous way of summarizing the facts, not to mention I've worked in customer service myself, and gotten far worse than what was described here.  Secondly, it is not an effective argument to say you disbelieve the facts that we have - they're all we have available, and as I continue to point out, the principle is in question here, not the particulars.

[moilami]

Haexpane wrote...

The saddest part of this whole thing?

Pirates who steal the game can play it all they want, and call EA devils if they want, and their gameplay is not hindered in any way.

Us paying customers get treated like common criminals, but the common criminals game away hassle free.

I agree with you. I mean how I can say support the devs by bying their games if the game companies don't let you play the game for whatever ridiculous reasons.

And if I would be the one behind banning the gamer here and I would suddenly realize what I have done, I can say you can't find facepalm big enough picture to describe the level of embarassment I would feel. 

Seriously WTF.


Edit: And I wish I as a gamer get an official explanation from EA of what happened, and in case needed proper compensation to the fellow gamer roflstomped. This thing is news in many gaming sites and not just some gossip.

Modifié par moilami, 11 mars 2011 - 08:11 .

[Haexpane]

Lets see, PRE ORDER a game and risk not being able to play it because of a strict moderation on a forum...

OR don't buy a game and .. well you can see where this is going.

I pre ordered the DA2 sig edition, and now I have to walk on eggshells in the forum? Lesson learned for me I guess. I'll never pre order an EA game again. If the NFL season gets canned, I may never again buy an EA game of any sort until this "agreement" gets more paying customer friendly.

I've bought hundreds and hundreds of EA games over the years, I don't pirate. I guess I'll just stop buying them altogether since I don't like being treated like a pirate.

[Treebiter]

Hmmm, just loaded an EA game and was immediately struck by the irony of their slogan. I think they need to add the following:

E.A Games. Challenge everything...
Except us, our business decisions, your consumer rights, the quality of our products, the EULA, our choice of DRM, franchise direction, forum moderation, etc...

Modifié par Treebiter, 11 mars 2011 - 08:09 .

[Beerfish]

CrimsonKumiho wrote...

Hilarious. And I mean that in the best way possible. I agree with the above statement. It is like insulting Toyota and having them repo your fully paid-off car for it.

Go into a Toyota dealership yell at the top of your lungs about how all Toyotas are trash, then perhaps come back and do the same after being asked to leave and you'll more than likely get arrested.  Will they seize your car?  No but they may tell you that the options you had ordered might take a while longer to arrive.

I don't agree with a tact of preventing people from using things they have paid for but when you come onto these forums there are rules and EULA's are stated.  To ignore the rules of forums and to ignoer what EULA's say is on you as the customer.

I really have no sympathy at all for people that act like total asses on forums and then bleat with tears when they are taken to task for their behavuiour.  There are many people voicing concerns, making complaints about certain features on these forums and there is no problem.  Don't want any problems?  Don't act like a 12 year old tool when you post.

Modifié par Beerfish, 11 mars 2011 - 08:09 .