1559 réponses à ce sujet

[Lone_Anon]

Joshd21 wrote...

Lone_Anon wrote...

Alastanir wrote...

Haexpane wrote...

... They are hardworking guys who build a videogame they are proud of and tons of people love ...

In light of these shennanigans, and with the not-so-postiive reviews, can we really speculate that the developers are proud of DA2? I wouldn't be if I was on the DA2 project. Methinks the marketing department of EA pushed this out the door too quickly and there was nothing the developers could do about it.

They are quick to jump to the conclusion of all negative reviews being written by people who "didn't even play the game" or trolls. They are obviously ashamed of this pile of garbage they call a video game. Why do you think the day one DLC exists? Because the fan boys will buy all of it up to make up for the lost sales of people who actually watch a gameplay video or play the demo. This thread as a whole has made me lose all respect for Bioware. 

Nice join date

That has nothing to do with my statements. I own 4 Bioware games including Dragon Age 2. I DO feel entitled to my opinion of this development team.

[Alastanir]

Melchiah109 wrote...

Alastanir wrote...

Melchiah109 wrote...

You don't buy a game, for starters. You buy a license to use the software.

I honestly don't see how this statement holds any weight when a physical product is offered. 

Try reading the first lines of any EULA that comes with your physical product then.

It's funny how that option isn't available untl after money has left my hands...

[Elite Midget]

I personally feel lied to after reading the EULA. Now they wonder why fans got dissatisfied with this event.

[moilami]

Good job freedom fighters around Internet, especially John Walker in http://www.rockpapershotgun.com.

You have my respects.

[Melchiah109]

Alastanir wrote...

Melchiah109 wrote...

Alastanir wrote...

Melchiah109 wrote...

You don't buy a game, for starters. You buy a license to use the software.

I honestly don't see how this statement holds any weight when a physical product is offered. 

Try reading the first lines of any EULA that comes with your physical product then.

It's funny how that option isn't available untl after money has left my hands...

That part I can agree with. A lot of teams will post EULAs on their sites, not everyone does though.

[Ob4rul3r]

v_ware wrote...

My final take on this story.

http://social.biowar...1/index/6484816

The ex-suspended guy.

Oh, great to hear you got it back and can finally start playing DA2.


Whatever has happened in detail (might have been a system error that locked you out completely ... I don't wanna call anyone a liar here, nothing can be [un-]proven at this point) and lead to you not being able to play your purchased game will never be cleared up I guess .... but the whole story has a very bad taste.


The News about this incident have already spread across the gamer sites, and it now "appears" like you get banned for criticism at EA games AND that it seems to be completely legit (well, after the EULA ..) that the stuff you have purchased for can turn to digital dust if someone who's pissed simply triggers a switch .... and on top of it, it triggered all types of old grudges in the players minds, starting from what the banned user has written, that EA would be evil - to the DLC debate. All the old hate coming back, making haters believe they were completely right all the time in these topics AND since this incident is something that enrages almost any legal gamer out there they solidarize with the banned guy, join the haters and turn it to an all-out "bring down DRM / why do we even pay for games anymore?" hate choir, with EA and now even Bioware as sighted enemys ..... no matter if this has been solved now or what has been the explanation for the possible "error", the damage is done.


Sounds like a large scale PR desaster to me. And it puts a very dark shadow over the recession debate about Dragon Age 2 ..... (which I'll join AFTER I completely finished the game, some guys even rate it before they have even started playing it :-/) ...

[Oerwein]

no matter if this was an mistake or on purpose - it`s just not ok (i am staying polite because i don`t want to get banned) to keep someone from playing a game he payed for

good job guys - really, just keep up the good work

[v_ware]

moilami wrote...

Good job freedom fighters around Internet, especially John Walker in http://www.rockpapershotgun.com.

You have my respects.

He contacted me actually. He is one of the few game sites that got a full story. He even allready has the update.

www.rockpapershotgun.com/2011/03/11/ea-retracts-game-ban-for-forum-violation/

[Gel214th]

Wow...all this bacchanal took place and I missed it?

*munches popcorn from the balcony*

[diel]

edit: Oh why tempt it.

Modifié par diel, 12 mars 2011 - 12:19 .

[AlesMrak]

Melchiah109 wrote...

Alastanir wrote...

Melchiah109 wrote...

You don't buy a game, for starters. You buy a license to use the software.

I honestly don't see how this statement holds any weight when a physical product is offered. 

Try reading the first lines of any EULA that comes with your physical product then.

Edit : Actually let me do one for you. From the DA2 one as a matter of fact. Word for word end of the very first paragraph. "This Software is licensed to you, not sold."

Well you are wrong, when purchasing and selling the physical goods you are liable to same trade laws as those sellers of fruits and vegs. Selling CDs and DVD in stores are products not licenses, when i buy physical CD in store i don't sign any document, which as i license i should have, thats why that EULA don't hold water in court if you would sued them, and they know it. When I buy a washing machine to use as i please it's same as the CD. I have a right to return the product if the product is defunct or damaged or any other problem. And they are liable if the product has negative properties to health and property.

br.
Dr.Jones

[Rhodric78]

I still can't believe this. So speaking your mind now gets your account suspended? What a friggen joke.

[v_ware]

First off.

I got an email with apologies from EA and it stated that my problem was the result of an error. Strange indeed, since I was repeatedly told I was intentionally locked out of my EA-account because I broke the rules.

Unfortunately, there was an error in the
system that accidentally suspended your entire EA account. Immediately upon
learning of the glitch, we have restored the entire account and apologize for
the inconvenience this may have caused while accessing other areas of the EA
service.

 Now, I'm happy I've got my account back. I would not have gotten it back this soon without all the attention on this. So thank you guys for supporting me.

Second: It still tastes quite bitter though.

It seems gamers anno 2011 have less and less rights. #9 in the TOC is by far one of the best examples of this, as I have noticed.

EA may also terminate your Account(s) (and access to all related Entitlements) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of EA Services, Content, Entitlement, products, or EA's Intellectual Property as determined by EA in its sole discretion. ... If you have more than one (1) Account, EA may terminate all of your Accounts and all related Entitlements. .... You acknowledge that EA is not required to provide you notice before suspending or terminating your Account or selectively removing, revoking or garnishing Entitlements associated with your Account.

 It basically comes down to losing all your paid DLC, and if you have bought a digital copy via EAstore, losing the entire game, without a refund. You probably would have to behave like the biggest douchebag. Still, this is wrong. In no other branch of commerce this kind of behaviour from the producers to honest consumers is accepted or even legally allowed.

Gaming industry: It's time to change this trend that has been going on for too long.

A concerned gamer, who is finally going to play DA2 tomorrow.
Arno
x

PS: Since my other thread got locked.

Modifié par v_ware, 12 mars 2011 - 12:21 .

[moilami]

v_ware wrote...

moilami wrote...

Good job freedom fighters around Internet, especially John Walker in http://www.rockpapershotgun.com.

You have my respects.

He contacted me actually. He is one of the few game sites that got a full story. He even allready has the update.

www.rockpapershotgun.com/2011/03/11/ea-retracts-game-ban-for-forum-violation/

Nice to hear.

And respects to you for being brave enough to fight for your rights in a place where apologists would loved to tear you apart for lulz and to add injury to insult.

[TheNerevarine]

Said it in the other thread... but it's good the situation is resolved for now.

Message to EA/BioWare: If it happens again, we (the concerned netizens) will be back.

Message to the few members who supported the ban: Please take your fascist, totalitarian, anti-consumer views and keep them to yourself in the future. It's a losing battle you were fighting, and now you've lost. Back to your caves and EULA pacifiers. The people will always win in the end.

End of line.

Modifié par TheNerevarine, 12 mars 2011 - 12:22 .

[Anathemic]

Looks like my departure was premature after all

http://social.biowar...1/index/6484816

The user is back and is posting. However as you can see the OP states that the first letter he received said he was intentionally (by EA/BioWare) locked out of his account, the next letter comes and it apologizes and emphasizes a glitch in the system.

Really subtle indeed, I still call BS here

Modifié par Anathemic, 12 mars 2011 - 12:22 .

[aries1001]

Gatt9 wrote...

aries1001 wrote...

@ carfax. I think your DLC is still inactive, because the DLC is tied to your old account. In DA: Origins, and maybe in Mass Effect 2, you can forceload the game. And I don't think Bioware can transfer your dlc over to your new account, EA would have to do this. Or maybe Fernando Melo, Bioware's DLC guy.

As for me writing about people following a manual, please remember that a lot of EA support is now outsourced to other countries than the US. (just info here). They'll probably have a piece of paper telling them what to do in these cases.

Isn't there a age verification gate filter for the Dragon Age forums, or was that only at the old Bioware forums? So basically using any kind of profanity would get you locked out from the forums? Do EA really have people monitoring the forums looking for profanity? Their terms of service, listed in this thread apparently suggest it. I'm not saying that this is the case, just EA might do it.

Text parser.  Certain words or phrases either automatically trigger a ban,  or flag the post for review for a ban.  It's pretty old tech,  early 80's stuff,  all automated.

Alot of MMOs use it today to.  Asheron's Call sends up review flags that'll get you a delayed ban/gag for certain things. 

At least EA should let you know that the mail you've recieved about your ban is an automated one, based on text parser. The scopes of using this text parser might have deeper implications than just the occasional forum lock out (ban).

[Deadmac]

Since he is a long-term 'customer', he should get something more for the inconvenience. Within majority of the stores in the United States, 'customers' are usually rewarded if something goes wrong. Reduced price, free food, etc... 

Modifié par Deadmac, 12 mars 2011 - 12:26 .

[Russalka]

Has it ever happened before? They might have told you it is because of rule-breaking due to them not seeing any other reason at that moment.

If it has not happened before, then why doubt it being an error? Do correct me if I am wrong.

[Eelzebub]

I'm very pleased to see the account was unsuspended!
I'm confused as to why it's being said this was an error now. Could we not have just been told at the beginning that it was an error to avoid all of this?

Personally, I can say that the mods I contacted were very polite and professional despite of much of the heated criticism which I am sure was coming their way from many angles.

Regardless of the fact that vware has got his main account back, we still should use the platform we've created to ensure that this sort of thing doesn't happen to anyone else. We can't be sure that EA will not change their policies regarding "termination of accounts and all related entitlements".

I think, aside from the trolls, we did a good thing here people. We've raised an awareness about the issue and we can all stand together and hope that the dissatisfaction we've voiced will relate in EA taking action.

As always (fingers crossed) c:

[Aurica]

This is just ridiculous, as a consumer I have the right to express my opinions on the product that I just purchased!!!   Alright, I can accept that someone gets banned or suspended from posting in the forums but not even being able to play the game? 

Now that is just too much and seems almost tyrannical.

[AlesMrak]

Deadmac,

my thoughts exatly, he should have been bribed with free new games realeases from Bioware

br.
Dr.Jones

[v_ware]

Eelzebub wrote...

I'm very pleased to see the account was unsuspended!

Regardless of the fact that vware has got his main account back, we still should use the platform we've created to ensure that this sort of thing doesn't happen to anyone else. We can't be sure that EA will not change their policies regarding "termination of accounts and all related entitlements".

I think, aside from the trolls, we did a good thing here people. We've raised an awareness about the issue and we can all stand together and hope that the dissatisfaction we've voiced will relate in EA taking action.

I'm actually too insanely pleased by what WE achieved. EA should revise their EULA and TOS, in a good way that is.

[Deadmac]

AlesMrak wrote...

Deadmac,

my thoughts exatly, he should have been bribed with free new games realeases from Bioware

Hehehe... I was actually thinking 'sorry for the inconvenience. Since it is our fault, we will give you this..."

[rolson00]

Evils Arts has done a lot of damage to bioware lets not forget that the B team deserves better than the **** ea's given them. they'v left them to face hordes of angry fans, wait comparrison bioware = king s army EA= logian (sorry for spelling)