27 réponses à ce sujet

[TheBathroomBard]

Sorry if this has been asked before but after googling this several thousand times, deleting different windows updates, installing a handful of drivers and generally getting ready to pull my hair out, I've given up and am ready to ask for help.

I'm running Windows Vista, 32 bit, with an ATI Radeon HD 3800 series card.  The game runs fine; no stuttering, not the prettiest settings, but enough for my tastes, no problems.  Until the game locks up for a few seconds, before flashing black and giving me the ever occuring error that reads: 

"Display driver has stopped responding and has recovered . . ." blahblahblah.  The thing never stays up long enough for me to get the whole error, but it seems to be the driver file name.  I've replaced the drivers, and like I said said before, tried everything except animal sacrifice.  What do I do? 

Please help.

[ashbecker]

Hmm, like you I am having this problem with my Nvidia graphic card.

Since you googled, so I assume you are also aware that this TDR crash was caused by the Video driver timed out during operation, thus triggered Windows to restart the driver.

On Nvidia forum, there's a post dedicated to the issue with many helpful information. One thing that somewhat helped me is to uninstall the RealTek Audio driver that was known to cause issue with Nvidia driver (not sure about ATI, sorry).

But ultimately, this is not a permanent solution, because the game will still crash (just able to play longer).

I am wondering, are you running in DX11? Have you tried to run in DX9 and see if it still have problem? In my case, DX9 is the only solution for now to keep the game steady enough for prolong play.

[CHaoS_06]

I usually see that message when I'm overclocking a graphics card and I pass the limit and the card crashes. If you have overclocked, try stock speeds. If not, then check your temperatures and see if your card is running too hot. I'm not sure what else could cause that error. Overclocking too far is the only time I've seen it. Hope this helps.

[TheBathroomBard]

Thanks for the replies, guys. Unfortunately, I am neither over-clocked, nor is my graphics card, or indeed, the computer, overheating. It happens on a few different games, but others seem to slip by unnoticed. World of Warcraft, even at the highest settings, with several particle effects going on, and 24 other people, the computer doesn't even notice.

ashbecker wrote...

Hmm, like you I am having this problem with my Nvidia graphic card.

Since you googled, so I assume you are also aware that this TDR crash was caused by the Video driver timed out during operation, thus triggered Windows to restart the driver.

I wasn't aware of this. I hadn't seen a reason why the problem was caused, just the solutions. The biggest ones being uninstalling some update Vista had that was causing conflicts, to reinstalling special drivers and even adjusting the settings on the game.

[Gorath Alpha]

You didn't identify your HD 38xx, however, the 3870 did have a speed problem in DAO, and was fairly frequently "too fast" at its stock factory clocks. The needed difference was small, but a down-clock is what was needed.

[StuartMarshall]

Also having this problem with my NVIDIA GeForce GTX 295 (latest drivers installed). It seems to happen after a while in the game, I lost a lot of progress the first time because I wasn't expecting it. Seems to be activated a lot by cutscenes for me. Is there a known workaround yet? Would switching to DX9 as the renderer help any?

[PoisonTheCity]

Bumping this as I am having the exact same problem on Windows 7 64 bit, with my Nvidia 9800GT. I haven't been able to get past the opening cinematic - going to need a new dental plan with all the teeth-grinding I'm doing. Each crash is accompanied by the same message OP's getting.

I had the latest drivers installed, tried rolling back to the one before, putting all settings on lowest, etc. Also switched to DX9, none of these helped at all.

[tbaggins]

I have a Nvidia GeForce GTX 465 and I'm having the same problem but im pretty rubbish with computers, all I know is the game was working perfectly for the past couple days but now the game crashes minutes into gameplay saying that display driver nvlddmkm has stopped responding.

Also in the opening screen while trying to contact network server theres an error message that says the drive is not ready for use, check drive A: etc etc

[Schmidty]

I get the same thing. I have a GTX 460. Never had this problem until this morning. When the crash happens, I get this loud, weird noise from my speakers - like a sound is stuck looping. I'm running Windows 7 64-bit.

It's very frustrating.

[Asbjoernmoeller]

Have the same problem and running on gtx580. Tried modifying nvidia driver 267.26 to work with my card (driver written only for gtx560) as per another post in this forum. This prolonged my playtime but did not solve the problem entirely. Guess we will have to wait for a proper driver or patch...

[Gorath Alpha]

PoisonTheCity wrote...

Bumping this as I am having the exact same problem on Windows 7 64 bit, with my Nvidia 9800GT. I haven't been able to get past the opening cinematic - going to need a new dental plan with all the teeth-grinding I'm doing. Each crash is accompanied by the same message OP's getting.

I had the latest drivers installed, tried rolling back to the one before, putting all settings on lowest, etc. Also switched to DX9, none of these helped at all.

The 9800 GT having been a "refresh" of the 8800 GT on a thinner die wafer, its design is four years old.  In my own experience, the quickest fix when you are having what seems to be a driver problem is a MAJOR rollback.  If you can locate the very earliest of the Windows 7 drivers from nVIDIA, you should find the crashing will be under better control.  Not that every other driver since then is only suitable for the GT200s or newer, but the fact is, far too many newer Geforce drivers conflict with Bioware's games when the cards are as old as yours is. 

For a great many potential game players looking for an answer to this symptom, make sure that you understand how the graphics card naming works.  You always want a "600" or better in the 9n00 second digit there for older Geforces and for all Radeon cards.  Anything less is always questionable.  Beginning with their GT200 generation, nVIDIA started using "40" and "50" more or less interchangably where previously they had used "600" and "700". 

    "Video: Radeon HD 2600 Pro 256 MB (should be 2600 XT or X1800 GTO)
     Video: nVIDIA Geforce 7900GS 256 MB cards (unless this should be 7800GS)

           "Laptop or mobile versions of the above supported video cards
            have not had extensive testing and may have driver or other
            performance issues. As such, they are not officially
            supported in Dragon Age II." 

Modifié par Gorath Alpha, 10 juin 2011 - 04:52 .

[Zero50]

Sorry for necroing this thread, but I'm having the problem as well. I'm using an ATI card, a Radeon HD 3850. Putting it on DX11 on high settings causes it to crash anytime between 30 seconds and 2 hours. Putting it on DX9 lets me go longer, but still crashes after a while.

[tessfred42]

I had this problem until just recently. It can be caused by multiple issues, so you'll have to do some testing. I recommend downloading OCCT (even if you're not overclocking) to monitor your graphics card temperature and run tests on your memory. Updated video drivers might solve it, updating your BIOS might solve it, upping your fan timing might solve it, checking your RAM voltages might solve it... There are many different solutions. For me, my video card was overheating and causing it to fail; I fixed my issue with a new card.

Hope you get this solved!

[Silver]

I typically only get this after upgrading my drivers and NOT restarting my rig after the upgrade, instead going directly to play DAII or some other game.

After a reboot it has never happened to me once, and I stress my hardware pretty heavily in day to day use (3D-Modeling with Hardware Acceleration).

[Redneck1st]

Will have to admit that I'm running an ATI Radeon 5870 unders Windows 7 64 bit with 12 gigs of ram over clocked with DX 11 and the system runs smooth. Make sure you re-boot the system after upgrading any drivers for which you might download and install as this will cause problems if you don't

[antebellum13]

I'm having this problem with an ATI Radeon HD 3200 series with Vista x64. I can't find any solution, and it's driving me crazy. I've updated my display driver to the latest 11.5 from ATI, and it still crashes about 30 seconds into starting to play. I managed to pull through the opening scenes and character creation, and have gotten a good ways into the game (I'm currently earning money to go on the expedition). Right now, I have no idea what to do. Obviously, the game isn't exactly cheap, and with a PC, I can't exactly return it, not that I want to. I'm at my wit's end with this problem.

[Gorath Alpha]

You aren't SUPPOSED to be able to come up with any fix for that poor little Chipset video chip. It was never intended for use with games, and is more or less the poor relation to a five year old bottom feeder business graphics card, the X1300, which wasn't intended for use with any five year old games then, when they were new.

Compared to the official minimum HD 2600 Pro (probably should be the 2600 XT), that tiny video device is like a tinker toy, sorry.

If you have either been lucky, and avoided the ignorant rush to abandon desktop tower pc systems in favor of the status cachet of the underpowered basic laptops, or followed expert advice regarding games vs PCs, you can purchase a proper gaming card and install it. The HD 2600s are long gone from retail shelves now (it dates back four years, after all), and even its successor, the HD 3650, is hard to find any more.

But there are still HD 4650s and HD 4670s from 2 1/2 years ago, at some very low prices, and HD 5670s from a year and a half ago, also reasonably priced, in very good supply at the retail level.

In case the third paragraph wasn't clear enough, laptops have been redesigned to lower their cost, and in so doing, made certain upgrades basically impossible (can't take it apart to add a graphics card without destroying a major portion, or both of those (motherboard plus chassis). 

Modifié par Gorath Alpha, 11 juin 2011 - 12:55 .

[Gorath Alpha]

antebellum13 wrote...

I'm having this problem with an ATI Radeon HD 3200 series with Vista x64. I can't find any solution, and it's driving me crazy. I've updated my display driver to the latest 11.5 from ATI, and it still crashes about 30 seconds into starting to play. I managed to pull through the opening scenes and character creation, and have gotten a good ways into the game .

I've looked at your profile, such as it is, and saw you joined last fall, and you have three Bioware games under your forum picture.  The only thing that I can guess is that you have either had a different PC before, or had a proper graphics card before and stopped using it recently, because ME2 can't be played with an HD 3200, unless your display will allow a 640 by 480 resolution.  DAO can "sort of" play with a 3200, but it's harder on low end parts than DA2 is.

I'm going to guess that your regular video card stopped working, and you played quite a bit of DAO using the HD 3200 chip, but you've stressed it, and overheated it, and damaged it by so doing, and it's failing now.  If you are lucky, and it's not a laptop after all, you may salvage it before the stress takes the chipset itself down, and renders the motherboard useless. 

HD 4670s for only $30 were being sold at Newegg this past week (after rebate).  They aren't "full-power" cards, as they only have DDR2 RAM, while the official reference samples came with GDDR3.

[PSUHammer]

Gorath Alpha wrote...
In case the third paragraph wasn't clear enough, laptops have been redesigned to lower their cost, and in so doing, made certain upgrades basically impossible (can't take it apart to add a graphics card without destroying a major portion, or both of those (motherboard plus chassis). 

To your point...most laptop configurations offer the bare minimum graphical chipsets (Intel) unless you specifically upgrade to an ATI or Nvidia variant.  Even then, they are usually sorely underpowered for gaming.

If you are a PC gamer...you need to have a dedicated desktop for that purpose if you want to play the latest and greatest in all their glory.  Save the laptops for productivity and mobility.

[Gorath Alpha]

The current direction for computer development is toward smaller devices and combining functions.  So-called "smart phones" are in fact miniature tablet computers, or perhaps we could go the other way and say that the Apple tablet computer is an "enlarged" smart phone, since both use the ARM processor. 

Both AMD and Intel are taking aim at this low power market, and thus far, AMD seems to have an edge.  The current "NetBook" and "NetTop" products have been based on Intel's Atom, but with an older, and lower quality graphics chip instead of what they have gone to in Sandy Bridge, and right now, it appears that AMD may be able to take away a large segment of that business with one of the Fusion APU families of combined multi-core CPU plus graphics integrated together (its company codename seems to be "Brazos"). 

If the Bulldozer demo at E3 is any tipoff, it seems that either Global finally has their 32 nm Fab going, or TMSC will be starting up their 28 nm Fab soon.  That should mean that "Trinity", the APU with a Bulldozer CPU and integrated Mainline GPU could finally, some five months late, be in the wings.  AMD had planned on such a device as a killer for the Laptop market.  It was supposed to combine one of two grades of graphics last January, an HD 5570, or an HD 5670, for very little price differential, and both of them really not that much more expensive than a plain mobile CPU with an ordinary onboard Chipset video chip. 

For the end user, including game players, the cost difference between Low Quality IGPs and Medium Quality game capable APUs is predicted to be small enough to make the Fusion a very attractive option.  I've been curious how this would play out for well over two years.  I can hardly wait to see what happens.  It appears that the "Llano" middle range APUs are showing up on retail shelves now, with graphics capability better than an HD 5450 discrete card, roughly on a par with the HD 6450. 

www.anandtech.com/show/4444/amd-llano-notebook-review-a-series-fusion-apu-a8-3500m

Modifié par Gorath Alpha, 16 juin 2011 - 02:39 .

[Gorath Alpha]

I would have been interested in learning how this situation is playing out. Did the author break down and replace the discrete video card that must've failed some while ago? 

Meanwhile, as of 2012, this thread is / was a corpse.  It has been dead and buried beyond the six months time limit.  Intel did not match the AMD thermals, nor the AMD graphics quality.  Intel video still overheats, still degrades from gaming, until it fails early. 

Modifié par Gorath Alpha, 05 juin 2012 - 12:34 .

[Yakonorom]

I encountered this problem as well. I'm not sure what graphics card I have in my cpu, but it is a laptop, and if the post a little ways up is correct, probably not the highest grade. I got a laptop in an hp series designed for gaming and whatnot, but its the cheapest model in the series.

Anyways, back to the original topic, the game ran fine for the longest time, until around the time I installed Dragon Age: Origins, Ultimate Edition, via online purchase and download. After that, the freezeups and crashes began to occur.

This probably just adds to the confusion, but i just thought I'd throw my situation out there with the rest of them.

[Yakonorom]

...just noticed the last post before mine was 11 months ago...oh well...

[Yakonorom]

Found what I believe is my graphics card/chip: Intel® HD Graphics (Core i3).

[GuDis]

This is strange, I got the same problem after patch 1.04 ....

1.03 was no problem at all to play a whole day or two