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[craigun]

On the back of the box, it says DualShock 3.  Does that mean DA 2 supports the rumble function?  If so, how do you enable it? 

So far, I have not noticed rumble support at all. 

[Sanctio]

First, and this is an obvious one, make sure your controller is a DualShock 3 and not a SIXAXIS. Second, you should make sure that it is enabled by holding down the PS button, go to controller settings and make sure it's turned on. Lastly, there should be an option within the controller setting in the options menu in the game, accessible by either your main menu (Start) or at the title screen. Hope this helps! If any of those steps don't work, your DS3 might be defective :/