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Stuck on character creation screen


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#1
Eval

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When I get to where the character creation screen shows up, I get a black screen with nothing but the default Lady Hawke on it. Game doesnt freeze as music stays on and mouse cursor moves, but apart from that nothing happens evenwhen I try clicking with the mouse or pressing any key on my keyboard. Even exiting the game can be done by alt+tab or alt+ctrl+del.. Tried starting the game again, but same issue happened the again..
I might just be missing on something trivial here, but would appreciate some advice..

#2
Gorath Alpha

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Read this: http://social.biowar...0/index/6423406

Do as instructed, and when the expanded information has been appended, I can then try to help you.

#3
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Gorath Alpha wrote...

Read this: http://social.biowar...0/index/6423406

Do as instructed, and when the expanded information has been appended, I can then try to help you.


Thanks Gorath, OK, I sent a mail to the official support with the problem as you advised, posting additional info also here, in case..

1. Playing physical disc version.
    Dragon Age 2.exe v1.00
    Dragon Age 2Launcher.exe v1.01
    Dragon Age 2Config.exe v1.03
    Uninstall Dragon Age 2.exe v1.00

  
2. System Details
           * Processor Intel® Core™2 Quad  CPU   Q9000  @ 2.00GHz / Clockspeed 1998 MHz / RAM 4.00 GB
           * Display Adapter NVIDIA GeForce GT 240M  / VRAM 1.00 GB/ Driver Version 186.31
           * Sound Adapter Speakers (Realtek High Definition Audio) / Driver Version 6.0.1.5904
           * Operating System Microsoft Windows 7 Professional   (6.1.7600)
           * DirectX Version DirectX 11 (Jun2010) or later

I havent modified anything in the game except I have downloaded everything available with the signature edition after the game finished installing but before launching the game the very first time.

#4
Gorath Alpha

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Your graphics driver is ANCIENT. You need to update it.

http://www.nvidia.co...aspx?lang=en-us

#5
Eval

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Got this fixed, so in case someone has the same issue here is what I did:
The problem wasnt with my graphic drive, so I thought I just try to uninstall and reinstall the game. I didnt install directX the first time (had it already), but thought I would give it a try, so I first installed directX, then the game. I am no expert, so cant tell if installing only one or the other would have fixed the issue, but point is it works fine now.