25 réponses à ce sujet

[Necrolite]

My computer blue screens every time I try to run DA2.  Game loads up, gets to the screen where it says press any key to enter...then i press a key and it bluescreens my computer. 

I play WoW on Ultra, Crysis 2 demo on highest settings, as well as a large varity of other games...and this error only happens for DA2. 

The error code I get is IRQL_NOT_LESS_OR_EQUAL
                                                           0x0000000A

My buddy said usually this is a bad RAM issue but in this case he says he doesn't think it is, since I have not been able to repeat this issue on any game other than DA2. My drivers (as far as I can tell via windows updates etc) are all up to date. 

System specs are as follows (copy/pasted directly from my order forum for this computer when I bought from ibuypower.com just to make it easier on me):

Processor(Intel® Core™ i7 960 Processor (4x 3.20GHz/8MB L3 Cache)
Motherboard([SLI] Gigabyte GA-X58A-UD3R w/ 4x PCI-E 2.0 x16)
Memory (6 GB [2 GB X3] DDR3-1600 - Corsair XMS3 Dominator w/DHX technology)
Video Card NVIDIA GeForce GTX 570 - 1.2GB - Single Card)
Sound Card Creative Labs Sound Blaster X-Fi Xtreme Audio)
Operating System Microsoft Windows 7 Home Premium 64-Bit
Network Card Killer Xeno Pro Gaming Network Card

Any help with this issue would be greatly appreciated.  When I first got the game, it ran fine (alibet a few issues with choppyness/fps that I think are related to the problems most people are having with DX11).  I did Blue screen two times previously on starting this game, but usually after the reboot it would run fine.  I went about a day without playing, didn't change anything to my system/hardware/software that I know of (unless an autoupdate happened) and today I can't get the game to start without bluescreen.

Modifié par Necrolite, 12 mars 2011 - 01:46 .

[Necrolite]

As extra info: I've tried all variants of graphic settings from low, etc//fullscreen/windowed, vsync/on/off, etc

[Sunchyme]

I am having the same problem, after I put in a good 15 hours. I have no idea what is going on..
My graphics card is an AMD Radeon HD 6800 Series if that helps.

I have updated drivers too...

[Sunchyme]

I just turned Direct X11 to Direct X9, and it works... not sure if it will continue working, and not sure why for 15 hours I could play with D11... give that a try maybe?

[Necrolite]

I tried that as well, no dice

[Sunchyme]

Yeah I think I spoke too soon.
Mine is crashing a lot now too, with random blue screens (before it was just on loading, now it's not just loading screens). I get the x000000F4 and x0000007A blue screens, no real idea what they mean though. I'm just confused whether it's my hardware or the game that's the problem at this point... :S

[Necrolite]

Considering all the issues so many people are having right now, I'm thinking its not a hardware issue. Too many people all having similar problems involving crashes etc for it to be that I think. I just got this computer last week too, and as I said all other games work fine on highest settings whereas this one blue screens me even on lowest settings without even getting into the game itself, just past the loading screen.

It's a shame really, I was looking forward to this game quite a bit...but it feels like it should have not been released yet lol

Modifié par Necrolite, 12 mars 2011 - 03:00 .

[Oyvind]

 This happens to me too. The blu screen appears just seconds after I click play.

Something 

Stop: 0x0000001e  (the end of that line changes sometimes) (0xffffffffc00000005 , 0fffff80002ea2591 and alof of more xffffffffffffffffffffffff)

[Lux]

Try this:

Run Memtest86+ to check your RAM. Choose the auto-installer for USB key and run the test from a flash drive. Here's a tutorial.

Your anti-virus may also be a cause for that type of crash. Disable it and see what happens.

Hope that helps.

Modifié par Merkar, 12 mars 2011 - 08:44 .

[Necrolite]

I don't have an anti-virus scanner yet, as this computer is still pretty recent. I'll run the test, but given that this only effects Dragon Age 2 and not the other games that are high-resource-demanding, I can't see how it would be my ram. Better safe than sorry though, I suppose - Ibuypower.com has screwed me in the past lol

[Gorath Alpha]

The error message you received is from Windows, not from the Game, and a quick Google seemed useful. I haven't had it happen, but you each should visit this article in the URL below:

http://ezinearticles...sily&id=4232904

Modifié par Gorath Alpha, 12 mars 2011 - 07:26 .

[NL_DeV]

Thats a very nice link but after reading quickly through it it only comes up with a shade registry cleaner, of which i strongly have doubts they will actually work for any type of problem( yes i did repear a lot of computers after people use these gems of programs to "clean" their computers:crying:)

It is a far better idea to use a crash dump analyzer or a debugger like windbg from Microsoft to find out which driver it actually is.

apart from that DA2 make my ATI driver go nuts and actually let it crash.

short manual for the persons who decide to go with windbg.

open the crashdump as a crashdump  (CTRL+D)
go to c:\\windows\\minidump\\ and just open the last modified file
click on yes or no (the question asked is not important for the analisis)
type "!analyze -v"
above the stack text should be yhe name of the driver that caused the crash (i can not tell the exact line text a.t.m. as i do not have any crashdumps to analyze with a driver problem also i suspect that in most cases this will be the nvidia/ati vga driver)

hope it helps someone 

 

Modifié par NL_DeV, 12 mars 2011 - 07:08 .

[Oyvind]

I reinstalled the game, The blue screens are gone, I now get to the launch menu. But a new problem has appeard.

When I click play, there comes a small window that says "starting dragon age 2" something. Its there for like 1 second, then im sent back to the launch menu again. with no game starting. It happens every time I click play. over and over and over again....

[Gorath Alpha]

Try this:

http://social.biowar...0/index/6451683

[Oyvind]

Gorath Alpha wrote...

Try this:

http://social.biowar...0/index/6451683

Are you mocking me? 
Its quite a few experiencing just what I have explained. 
http://social.biowar...ndex/6442590/24

[Gorath Alpha]

If you do not want assistance, you should not ask for it.

[Necrolite]

You're going under the assumption that we don't have google or that we haven't looked through other threads first

Posting a basic FAQ's link in response isn't helpful in situation like this

Help is appreciated but its insulting when you do it in a manor you seem to have been doing around on these forums.  Not everyone is competly inept when it comes to computers, and many of us have stated what we have tried//etc

Modifié par Necrolite, 14 mars 2011 - 04:27 .

[Necrolite]

So after reinstalling a few times, it let me play for about an hour and a half, then bluescreened again

[D4RKM4N]

Necrolite wrote...

So after reinstalling a few times, it let me play for about an hour and a half, then bluescreened again

Me too. I tried running the game in dx10/11 and I have same problem. In dx9 is ok.

Win7 32-bit
PhenomX4 9650
Radeon HD4850 1GB
Kingston 4GB RAM

I installed the latest driver and the high textures pack...

[DABhand]

IRQL BSOD is due to either hardware fault, or driver fault. Although it may be possible to be bad RAM, it is more common for sound cards, network cards and graphic cards.

Bear in mind it could also be the ports they are situated in, unless you are using an onboard sound chip for example, if say the sound card is a seperate card either PCI or PCI-e x1 card then remove it first and use onboard sound to see if the game BSOD's, if it doesn't then you either have 3 options

1. Bad sound card driver - try and get latest one
2. Bad Sound card
3. Bad Expansion port - if its a PCI card and you have another PCI slot spare try the card in that slot and see what happens, if it BSOD's again its a good chance the card is gone.

Modifié par DABhand, 15 mars 2011 - 05:55 .

[D4RKM4N]

Possibly. But in dx9 is running without problems...

[DABhand]

Sorry was replying to OP.

For yourself, I am not entirely sure, have you tried to reinstall DirectX? Just incase there maybe a fault with one of the dx10/11 system files.

[D4RKM4N]

Hmm, good idea. THX

[DABhand]

I am guessing it went well?

[D4RKM4N]

Yes, its working
Thanks again