Aller au contenu

Photo

Can't load game...


1 réponse à ce sujet

#1
Cstyle

Cstyle
  • Members
  • 25 messages
Ok, so I've been searching the forums now for a while and I can't find any thread about this problem, if there is one and I've missed it, feel free to link it to me.

However, I got the game a day ago, and it was fine, no problems at all. Today when I woke up though, I couldn't start a new game nor load a previous game. It just says "The save file appears to be damaged and cannot be loaded"

Any help would be appreciated.

#2
David Robinson

David Robinson
  • BioWare Employees
  • 1 messages
Hi. Sorry that you've been having problems with your savegames. I'd be happy to look into this problem with you. I apologize for it taking several days to get a reply, but hopefully we can get this sorted out in short order, now.

Could you verify a few things for me?

1. How many saves do you have for your active character, right now? Do -any- of the saves work?

2. When you say "I couldn't start a new game", what do you mean? Is the "New Game" button unavailable? Can you walk me through the steps of what you do and what you see on-screen?

3. What version of Windows are you running? Approximately how much hard drive space do you have available?

Answering these questions should help me to better understand your problem.

Thanks.