17 réponses à ce sujet

[Patje84]

Dear DA2 players,

I'm posting this topic as I can't seem to find anything about my problem. For some reason someone stole the search function of the forum <_<. Anyway I'll try to be as detailed as possible when describing my problems with the DA2 engine.


Problem:
My game is running reasonably well considering the problem I read around the forums. There is just one issue, which for me is gamebreaking. The shadow textures on my characters are bugged as hell.

The textures don't seem to be projected as actual shadow textures but as small pixels. These pixels should form the entire shadow as they do all over the game. But on my characters these pixels are all over the place , not to mention in no way consistent. They don't form a clear shadow but they appear as random pixels on different parts of my characters.

For example if the light falls tru my characters hair it should form a shadow in the neck of that char. I somewhat does but in such a way that it looks horrible.

To give you a better idea of whats wrong if added 2 screenshots. On these screenshots look at the character and then check in her neck and on her cheeks. There are a lot of "black" pixels where the shadows should be, yet for some reason this does not seem to be working as intented.





Info as asked in many topics:

What version of the game are you playing: physical disc or digital download (along with which vendor)?
Digital download - Steam Version

System Details ?

- Intel I7 870 running at stock speed
- 2 * Nvidia Geforce GTX460 in SLI (stock speeds)
- 4 GB DDR-2 (stock speeds)
- 2 * WD 500 GB HD running in RAID

- Windows 7 64 Bit  Fresh install
- Nvidia 267.24 Beta drivers
- All drivers up to date
- DirectX updated.

When did the problem start occurring?
As soon as I launched the game, noticed in the first playable scene.

Where does your problem occur?
Everywhere I am, always the shadow textures on characters, never any other shadows. It does not occur within ingame cutscenes (for example talking to an npc)

What are the steps in replicating the problem?
None as far as I know, problem occured from the very first time I ran the game

Have you modified your game in any way?
Nope


Notes:
- The problem presist on both DX 9 and DX 11
- I've been trying the game on 2 other pc's.

One of those PC's is about 3 years old running an QuadCore and shows the same problem, the other pc is even older and can only run the game in DX9. But again....the same problem.

I've also submitted a help ticket to bioware. And as i've been gaming a long time if seen my share of e-mails telling me "it's my hardware". In this case I can't buy that as all my other games perform perfectly.

I hope someone can help me out

Thank you all in advance,

[Gorath Alpha]

"Up to date" is not an adequate choice of words. We need an actual identification, since Windows Update is often 6 to 8 months behind, but either you edited that, or my visual correction had a temporary relapse.  .

Modifié par Gorath Alpha, 13 mars 2011 - 01:32 .

[Patje84]

That's the response i get :S.....don't get me wrong i'm glad someone wants to help. But you seriously think I ment up to date as in "ow I downloaded everything microsoft told me to". That's not how I build , install or run my pc systems.

Up to date means up to date believe me. I'm beginning to think this game is either designed poorly or hasn't been optimized what so ever.

[Gorath Alpha]

There are literally four different softwares all working together to generate motion in the animation, and four different hardware components, so there are eight potential sources for the pixelization. There is the video card(s), the display, the mainboard (including a potential bit of lint or other foreign substance in the video slot(s), and the cable for the hardware, and almost no one thinks to swap cables, and yet, occasionally, it's that simple.

Softwarewise, you have the DirectX, graphics drivers, the game, and PhysX; any one of those could have experienced an accidental corruption of a file, so tracing the software is an R&R routine, Remove and Replace, even if it's the newest Beta driver (and there is one newer, intended for the 560 "ti", but tweakable for the rest of the Fermis). When you are dealing with Dx9 / Dx10 / Dx11, it's best to have copies of the complete distributable installs. Since you have Geforces, you can also try the two different PhysX versions - either for CPUs, or for the GPU. Dealing with the game is the most time- consuming, with a complete uninstall & reinstall.

Modifié par Gorath Alpha, 13 mars 2011 - 01:46 .

[su27]

I play on GTX 260/Windows 7 64-bit. Everything was fine (normal, detailed shadows without glitches) - until I turned on Ambient Occlusion in settings.
Now, even turning it off and reinstalling video drivers won't help. I'm stuck with pixelated shadows...

[JamesX]

Try resetting your graphic card perferrences to default and make sure to remove any profiles you setup just for DA2.

That kind of artifact is usually an AA mistake. Does the same thing occure at 0x AA and 8x AA? Does your Nvidia control panel settings have things like AA Transparency, etc. on?

One ATI user had graphic corruption because he set AA to "Tent" instead of the default version.

[phr33z0r]

Having the exact same issue

For me it started when I installed the new .46 beta drivers that came out recently

huge ****ing mistake on my part

before that everything ran perfectly and playing the game was like being in heaven

all these forum posts about DX11 performance and lag is something I have no idea about because for me the game ran buttery smooth using DX11 very high settings 4x AA 4x AF high res textures enabled..

but soon as i installed these new drivers everything went to ****. and it seems everything I do to resolve the issue only makes it worse.

using a GTX570 btw

would really like an update

[Jharensticks]

I've had this problem pop up on me a few times now.  I'm not sure what exactly causes it to happen despite my multiple attempts to recreate it.  The only thing I could remotely connect it to was changing graphic settings too much.

I can't promise it will help in your case, but here is what has always corrected it for me:

- Reset any game profile you have set up through your video drivers.  Make sure everything is at stock.
- Delete the dragonage.ini located at \\Documents\\BioWare\\Dragon Age 2\\Settings
- Launch the game (do not run the launcher config utility however)
- Set the graphics settings you'd like to use in the main menu.  (Alternatively you could enable features one at a time while in a saved game to check and see if any specific feature starts the problem).


Edit:  After posting here I decided to look more into this problem, and noticed I do indeed have this problem again.  I went through my process listed above to correct it, and it worked as I expected...

Then I did something that broke it again, only this time I think I've figured out what's causing it to happen.  It seems to have something to do with the dialogue sequences.  From what I've been able to tell DA2 switches on/off different post processing filters etc when entering a dialogue (hence why your get DOF even if you have DOF disabled and shadows appear crisp in them even if they don't in your normal game play).  Once dialogue ended, poof, there comes the ugly shadows again.   The only way I can seem to fix them is to repeat the steps above, which as you can imagine isn't reasonable considering you'd need to do it after every conversation in the game.

Clearly this issue needs further looking into by players and bioware alike to figure out what's going on.  I'd also wager that most players are suffering this problem and not realizing it simply because we're all pretty used to crappy self shadowing in games   So for the record, self shadows in DA2 in DX11 should NOT look crappy, it is a bug.

Modifié par Jharensticks, 24 mars 2011 - 12:41 .

[Jharensticks]

Seems I was wrong with my previous post.  Too many assumptions on my part when testing I think.  It has nothing to do with dialogue, and nothing to do with generating a fresh ini file.  I was sloppy and wasn't using a standardized save for testing for the problem.  I still can't say with 100% certainty, because A) You may be suffering from something completely different (it's hard to tell without moving pictures) and Others would need to see if they get the same results as me.

What I've noticed is that when your self shadows are being caused by I guess "global" lighting (ie; the sun) your shadow will appear crisp and defined with soft edges.  These are likely what we are seeing in cut scenes for instance.  However, DA2 seems to cast self shadows also based off light sources such as torches and fires etc.  When one of these objects is near you it will generate a self shadow that is blocky and sloppy looking.  I've repeated this process a few times now and continue to get the same results.  Crisp shadow until I walk near a light source.

DA2 doesn't cast ground shadows from these light sources, so if a lightsource is to my left, my shadow on the ground does not move to my right.  Though my self shadow seems to get directionally adjusted or added on to by the light source direction.  So I think this is just a problem with the game itself and the way it was designed, not really a 'bug'.   We're getting half dynamic shadows it seems and half static shadows.  When the two combine...we get ugly blocks appearing everywhere.

I hope that made SOME amount of sense...  

[phr33z0r]

bump

[Valaskjalf]

try running on one card and see what happens.. might be a SLI issue...

[phr33z0r]

bump

[FabianGrey]

Tim Seraphiel wrote...

I also have this issue and I know of another player not on these forums who has it (and who had the same problem in Mass Effect as well, although that was apparently fixed by a game setting .ini tweak). I never played Mass Effect so can't comment on that.

I also use a nVidia graphics card (GeForce 9800GT 1GB). I've tried changing the DA2 .ini settings, used three different nVidia drivers, and played with the nVidia settings (all are pretty much maxed out and changing them makes no difference to the issue in game). I'm currently using the 270.32 driver.

Here's a closeup screenshot showing the issue:



Note the pixelated shadowing under the eyes, around the mouth and on the neck.

The problem seems to only be the character self shadows. Ground shadows are fine and the problem doesn't appear in any cutscenes that I can see. Only when you're in free play do they seem to be present.

Edit: Also, it's not strictly a DX11 issue as it also appears when using DX9 in game.

I have this exact problem, and I'm not using DX11. Has any progress been made towards a solution?

[ss86]

Exactly the same problem (at least I'm not alone...)

(Neck...)
Info as asked in many topics:

What version of the game are you playing: physical disc or digital download (along with which vendor)?
DVD

System Details:

- Intel Core2Duo E8500 3,16GHz running at stock speed
- Nvidia Geforce GTX275 (stock speed)
- 2 GB DDR-2 (stock speeds)
- Seagate 300 GB HD

- Windows XP Professional (5.1, build 2600)
- Nvidia 266.58  WHQL
- DirectX 9.0c (4.09.0000.0904)

When did the problem start occurring?
As soon as I launched the game, noticed in the first playable scene. Same for me.

Where does your problem occur?
Everywhere I am, always the shadow textures on characters, never any other shadows. It does not occur within ingame cutscenes (for example talking to an npc). 
Same for me.

What are the steps in replicating the problem?
None as far as I know, problem occured from the very first time I ran the game. 
Same for me .

Have you modified your game in any way?
Nope. 
Same for me .

Modifié par ss86, 16 avril 2011 - 04:10 .

[Kahlandra]

I also have this issue, is there any news on it? I couldn't see anything on the forums in my search.

[Gorath Alpha]

As always, "Me, too" is totally meaningless without the appropriate context.

P.  S.  Do not waste time with the horribly crippled excuse for search here on the forums.  Use Google or Yahoo and add the site: redirector: 

site:social.bioware.com

Modifié par Gorath Alpha, 17 juin 2011 - 03:51 .

[Kahlandra]

Thanks, I just wanted to know if there was an answer to the OP's question elsewhere, I'll take that as a no . . .