As suggested by the moderator who locked this thread: http://social.biowar...1/index/6503413 I open this one to discuss on the matter.
So let's discuss.
Is is right that a ban of a customer's EA account prevent the banned customer from accessing single player content?
Débuté par
Adepitice
, mars 13 2011 02:20
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Ce sujet est fermé
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#2
Posté 21 mars 2011 - 09:13
Fernando Melo
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- BioWare Employees
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- 639 messages
As mentioned in a previous thread, the fact that a banned account would not allow you a player to register, install or play an offline game was not intended, and a surprise to us. The system is there to keep someone who has a track record of breaking the rules of conduct from continuing to use game or web online features and being a nuissance to other players.
Since the first incident came up where we saw this, I have heard that both the EADM client (when you buy from EA store) as well as the EA internal DRM we use for DA2 (and was used in DAO non-steam digital) that asks you to login the first time after install, have both been patched server-side by their respective teams to properly support this now. So players will no longer be prevented from installing/playing a game, even if the account is banned.
As for the system itself, since the first incident we are still working through on making changes to the process and software to prevent this kind of thing from happening by accident. In the meantime we're doing what we can to bring the non-bioware website moderators up to speed on the change - sadly, too late in this specific case, but we'll definitely get there.
F.
Since the first incident came up where we saw this, I have heard that both the EADM client (when you buy from EA store) as well as the EA internal DRM we use for DA2 (and was used in DAO non-steam digital) that asks you to login the first time after install, have both been patched server-side by their respective teams to properly support this now. So players will no longer be prevented from installing/playing a game, even if the account is banned.
As for the system itself, since the first incident we are still working through on making changes to the process and software to prevent this kind of thing from happening by accident. In the meantime we're doing what we can to bring the non-bioware website moderators up to speed on the change - sadly, too late in this specific case, but we'll definitely get there.
F.
Modifié par Fernando Melo, 21 mars 2011 - 09:14 .
#3
Posté 08 avril 2011 - 07:03
Stanley Woo
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- BioWare Employees
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- 8 368 messages
Please don't resurrect older threads. Thank you.
End of line.
End of line.
