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Confused about how to unlock / install / access your Promo Items & DLC?


103 réponses à ce sujet

#101
taaaasha

taaaasha
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 I'm not sure if this has been said or not yet but Ser Isac's Armor is unlocked by buying another game, Dead Space 2.

#102
Lakeshow1986

Lakeshow1986
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After 2 weeks with EA they still haven't solved my issue with the signature dlc. In otherwords, I've now finished DA2 and now I'm off to sell it as y has little replay value thanks to the recycled dungeons!

#103
ISLANDFOCUS

ISLANDFOCUS
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Well guys I have every dlc and item "FINALLY" for my DA2 and I enjoed playing it through.
But because of the upcoming release of Mass Effect 3 I decided to play ME2 again and I even bought the new DLC Arrival.
So I started playing my ME2 with my new arrival dlc and everything is great. Keep in mind I have every DLC for Mass Effect, even the avatar items and the theme packs.. I get halfway through the game and I turn it on to start playing and a thing pops up on my screen telling me that my DLC files are corrupted and to delete them and download them again. So I go an ddelete them but when I go to download them again its asking me for MSPS????? They actually want me to pay for all the dlcs that I already paid for. This crap just never ends.
I think the bottom line is, and I hope you will all agree, is that they should make all of there dlc content be redeemable from the xbox instead of having to redeem at the bioware site. Thats the first thing. The second thing is that Bioware/EA should just step up to the plate and help us all. They should also admit that they really screwed this up and there way of doing things really sucks ass.
I just dont know where all this **** is going to end. I just wanna play my games and enjoy them. No more and no less. Is this too much to ask for?????

#104
Jwguy

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Hello Fellow Gamer,

Thank you for contacting Electronic Arts
Customer Support regarding Dragon Age II. I do apologize for any delay
in my response. I have been assigned to your issue and would be happy to
assist you in this matter. As a gamer myself, I understand how
frustrating this issue can be.

What is the e-mail address of the
EA account that your gamertag was linked to previously? I tried the
e-mail address you provided earlier, but I could not find such an
account in our database. The only way we have found to resolve the issue
is to add the items to the previous account and it will show up on your
new account. However, if the account has been deleted and is not longer
in our system, then we will be unable to unlock these items to you.

If
you need further assistance please reply to this email or contact us at
the number below. Also a good link for some additional troubleshooting
steps can be found at www.support.ea.com.

Best Regards,
Lucas R.
Electronic Arts Customer Support.
(650)628-1001





That's what I got. A big, whopping "herpderp we can't fix this, you can't have it".

My Gamertag was registered by some random douche to another account here, apparently, and after having it fixed, this guy is trying to pass it off as though that's the cause of the problem that everyone in this thread is having. 

I'm done with Electronic Arts and everything they're selling.