Aller au contenu

Photo

Confused about how to unlock / install / access your Promo Items & DLC


166 réponses à ce sujet

#26
slo793

slo793
  • Members
  • 17 messages
I am having problems with unlocking the bonus items in game.  They are all listed in my registered content on the website but they are not showing up in the unlocked section and in game.  Any ideas.  I have been trying to email an EA rep. and the only thing they did so far is give me codes to the items.  I entered the codes and its still the same thing.  Please help.

#27
slo793

slo793
  • Members
  • 17 messages
Has anyone been able to fix unlocking the items in game. It seems to be an ongoing problem with others on here too. Please post if anyone resolves this problem.

#28
Alex475

Alex475
  • Members
  • 140 messages
How do I unlock that Evra's Might thing that looks like some sort of skull helmet?

#29
Sarliana

Sarliana
  • Members
  • 2 messages
Alex475 play Dragon age legends on facebook

#30
Alex475

Alex475
  • Members
  • 140 messages

Sarliana wrote...

Alex475 play Dragon age legends on facebook



Oh... Thank you Sarliana

#31
Sansjoy

Sansjoy
  • Members
  • 1 messages
I'm having a similar problem .. but a person in the EA support chat didn't provde a solution (although I think he was helpful i that he tried). He said my issue is complicated and he'll inform senior staff.

My problem (For PS3):

I got the slip with the online pass codes in with my Signature Edition ... but the code is not working. I keep getting the message: may not be correct or may no longer be valid. I can not access the Black Emporium. Everything else worked, though. I got the soundtrack and the unlocked items (such as the Blood Armour) -- but no Dragon Age 2 The Exciled Prince add-on content.

This is very frustrating.

Modifié par Sansjoy, 17 mars 2011 - 02:59 .


#32
slo793

slo793
  • Members
  • 17 messages
EA staff just replied to me and told me that my saved game data may be corrupted. He advised me to delete my saved game data on my PS3 and try it again. I havent been able to try this yet as I am away until Saturday. My only issue with that is am I going to lose all of my saved game or will it reload through the dragonage servers.

#33
jhveps

jhveps
  • Members
  • 4 messages
I was told to do the same savegame trick by EA support, I tried it. did not work.

#34
Traveler73

Traveler73
  • Members
  • 1 messages
I redeemed my code for the Staff of Parthalan. When I check my content list online from the bioware website it shows available and unlocked for PC and Xbox 360, but I have a PS3... It is not unlocked in my game. Your site shows it is available for all platforms, but it is not working for PS3...

Modifié par Traveler73, 17 mars 2011 - 09:50 .


#35
Baaleos

Baaleos
  • Members
  • 1 315 messages
I have the same issue as the above DOZEN people.

http://social.biowar...2/index/6621180

Promo content says its available, but never appears in the unlocks section.

#36
Talladarr

Talladarr
  • Members
  • 619 messages
Okay, I'm getting more than a little pissed off, and I'm only slightly relieved that it's not just me.
I'm getting my special items form having gotte nthe Signature Edition, you know, Adder's Kiss, Apostate's Pride Etc. I'm also getting the two books, Lothering's Lament and Of Things Not Lost, as well as my Blood Dragon Armor(I got it from having it in Origins if anyone's still wondering) BUT I have a LOT of other DLC that shows up here, but not a single one is in my Special Deliveris Chest in Gamlin's house. At least I still have Legends to keep me busy as I get the rest of the DLC from there while I'm frustrated at DA2 right now >.<

#37
Shaunryan79

Shaunryan79
  • Members
  • 6 messages
 redeemed the staff and unlocked the black emporium, but only 1/2 of the items are found in the box.

#38
Oracle Thunder

Oracle Thunder
  • Members
  • 26 messages
Just started playing legends to unlock stuff. Still bothers me that Fadeshear and Lion of Orlais don't even appear shaded out in the extras menu.

#39
Oracle Thunder

Oracle Thunder
  • Members
  • 26 messages
Ok my items aren't unlocking. So now I'm down a Fadeshear sword, Lion of Orlais shield, and two items from the extras menu (Evra's belt and something else). I also had trouble with the Emporium and Dog before it was straightened out. I hope EA or Bioware fix this stuff soon.

#40
Talladarr

Talladarr
  • Members
  • 619 messages
With all these glitches they HAVE to be working on a patch. I just hope it gets released soon

#41
Black Hawke

Black Hawke
  • Members
  • 1 messages
So I have a problem and hope someone can help me.

I purchased the signature edition of dragon age 2 and registered it, used the dlc codes etc.

I have everything that I am meant too except the five dlc items that come with the signature edition. I have checked, they simply are not there. What should/can I do?

#42
Talladarr

Talladarr
  • Members
  • 619 messages
Join the club man, we're ALL having similar issues. The only current solution is wait for Bioware/EA to get a downloadable patch for DA2 made.

#43
slo793

slo793
  • Members
  • 17 messages

jhveps wrote...

I was told to do the same savegame trick by EA support, I tried it. did not work.


I just attempted to do that today and mine did not work either.  Im about to give up on trying or worrying about getting the other items.  I replied back to them and told them it did not work and Im still waiting for the reply.  Im just going to continue to play and enjoy the game until they fix it.  Good luck and keep us posted.

#44
Talladarr

Talladarr
  • Members
  • 619 messages
For the time being I'm playing Origins and awakening again, making new world environments to play in II.
If you want interesting effects on the DA2 world from DA: O/A, play as a human Mage or a Dalish Elf characters. Hawke is related ot the Human Mage, and your sibling/mother will mention it after the first 1 year gap. And Merrill's clan is the same clan you're in from DA: O/A and she mentions knowing the Hero of Fereldin. If yo usacrifice yourself as the mage Alaster and/or Anora will make a new mage tower free from templar/chantry control

Modifié par Talladarr, 20 mars 2011 - 05:37 .


#45
stevonzo

stevonzo
  • Members
  • 29 messages
I am having this same issue. I show 12 items unlocked on my registered game content page. Yet on the game under unlockables I only show 2 of the 12. The 2 that are unlocked are 2 of the 3 tomes (which is really strange since the 3 come together and I didnt get "Of Things Not Lost). In gamlens house i got the 2 tomes that it shows unlocked and nothing else. Nor did i get anything else when i unlocked the mansion (which an EA tech rep said I would get EVERYTHING else when I got the mansion. They also say my 3 of 5 DA Legends gear isnt able to be unlocked yet, even though I know multiple people who have received theirs already. I have contacted support about 6 times on this and been referred up to "tier 3" 3 times (which at this point I think is just their way of saying "F off") and told my issue would be resolved within 24 to 48 hours. I have been trying to figure this out for 6 days now.

#46
stevonzo

stevonzo
  • Members
  • 29 messages
Oh, EA also told me to delete my save data/ game data and that would fix it.... It doesnt work. But if you wish to try like the above people. Make sure you back up your save data before you do it, the DA2 server doesnt keep your data. Just plug a flash drive or portable HD into your ps3 and copy the save data.

#47
Talladarr

Talladarr
  • Members
  • 619 messages
Yeah, I've done the delete your data thing, it didn't do squat for me. Thankfully I backed up my data first

#48
Fangs24

Fangs24
  • Members
  • 5 messages

Traveler73 wrote...

I redeemed my code for the Staff of Parthalan. When I check my content list online from the bioware website it shows available and unlocked for PC and Xbox 360, but I have a PS3... It is not unlocked in my game. Your site shows it is available for all platforms, but it is not working for PS3...


Having same problem...has anyone else had this issue, and is there a solution yet...I can't get a stright answer from EA...somwhat miffed...<_<

#49
Talladarr

Talladarr
  • Members
  • 619 messages
Since when is a straight answer from EA even possible?
I plan on calling their support line tomorrow

#50
Kyriosh

Kyriosh
  • Members
  • 52 messages
This is the latest reply i received a while ago.

"Hello Fellow Gamer,

Thank you for contacting Electronic Arts Customer Support regarding Dragon Age II. I do apologize for any delay in my response. I have been assigned to your issue and would be happy to assist you in this matter. As a gamer myself, I understand how frustrating this issue can be.

Was your PSN id/gamertag recently transferred from one account to another? If so, which email address was it transferred from? Can you also list for me the DLC content that is not showing up for you?

I look forward to your reply!

If you need further assistance please reply to this e-mail or contact us at the number below. Also a good link for some additional troubleshooting steps can be found at www.support.ea.com."

Yep I did move my PSN ID from old account to the new one. Hopefully now they can do something about it.