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Bioware "points"


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#1
im_melting

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Dear Bioware,

Dragon Age is one of the best games I have ever played. Without a doubt. The story is superb, engaging, and runs like a charm on my mid-specc computer. Infact, my only complaint so far is the overdone blood and the dumbed down skill system - but this will probably be fixed in mods later, so who cares?

However,

the points system. It's an insulting sham. I don't care if other companies do it too. I thought you were better than this.

Just let me buy the DLC content for plain old "money". I dont want to buy 2000 pts just to spend 1865. I want to spend a precise amount of money to get precisely what I want to buy. WHAT am i supposed to with the 240pts that's left over? Or are you going to add another DLC that is 1. Worth my money and time - 2. Adds up to the exact amount of points that I'm spending?

I want my 240pts of €'s back. I don't care if its a hassle or if it's less than i need to buy bubblegum. It's insulting.

To put this in corporate speak - this is ruining my "customer experience", and for what it's worth you've lost quite a bit of the respect I have for your company.


Edit: Really. I am extremely impressed at how fluidly this game runs. Cudos!

Modifié par im_melting, 19 novembre 2009 - 11:45 .


#2
Mythgaard

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Seconded.



Leave that crap to Micro$oft.

#3
ItsToofy

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It's the same as Gift Cards, companies have been doing this for a long time....you buy a gift card, you spend most of it but there is 50 cents left over, multiply that by the millions of gift cards that will sell during the holiday season and guess how much money is in the corporate wallet.

#4
Wyllowe

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I would buy a major expansion pack for Dragon Age in a heart beat. However the pitch for buying small quests, items, etc... seems to me to be in poor taste and an effort to push customers into spending more than they originally intended.

Mind you, I pre-ordered the Collector's Edition and am delighted with my purchase.

#5
Nosuchluck

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You do know that the point system is practically no different from buying the DLC with plain old money right? You can even pay for the exact amount you need so you aren't stuck with excess points I've heard. I do think points are very stupid but once again I suspect like most of the extra nonsense with this game it's EA's doing rather than Biowares.

At the end of the day you don't NEED to buy them because Warden's keep isn't worth buying.

Modifié par Nosuchluck, 16 novembre 2009 - 07:47 .


#6
Bane

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You can buy the exact amount of points needed for the current DLC so I'm not sure how you'd end up with leftover points.



That said, I agree. I'd prefer not to have to buy points at all, but since you can buy them in exact amounts it's not too bad. BioWare points are much better than Microsoft Points in that regard.

#7
randal51

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Even if you can buy the exact amount of points that you need, I would still greatly prefer the option of buying DLC in a single step instead of having a stupid points system that adds that extra step in purchasing DLC. Yes, I am that lazy. I want one-click satisfaction.

#8
Seifz

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ItsToofy wrote...

It's the same as Gift Cards, companies have been doing this for a long time....you buy a gift card, you spend most of it but there is 50 cents left over, multiply that by the millions of gift cards that will sell during the holiday season and guess how much money is in the corporate wallet.


No, that's not right.  When your gift card has less than a certain value remaining, the store is required to offer the remainder in cash if you request it.  I don't have an exact figure for you, but I've never had a problem asking for $5 or less back from any of the stores that I frequent.  Laws regarding gift cards vary from state to state and country to country, so I don't know how valid this is where you live.

Points, on the other hand, are never refunded.  If you have 100 points left over, there's nothing that you can do about it.  It's a scam and it needs to stop.  I can buy the game with real money.  On the PS3, I can buy the DLC with real money.  Thus, there is absolutely no reason for the BioWare Points system to exist.  Period.

#9
Guest_eisberg77_*

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How much are the current DLCs in points? Right now people can buy 400, 560, 800, and 1600 points.



Was Wardens Keep 560 points? Was Stone Prisoner 1200 points? If they were then yeah, you could buy the exact amount you need.

#10
Seifz

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Do you really think that they're going to add an "exact amount" every time they release a new mod so that we never lose money? I highly doubt it. If they do, why not just get rid of points and use actual money?

#11
Guest_eisberg77_*

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Well it looks like so far that is exactly what they are doing. I think it might be safe to assume that all their DLCs are going to be 400, 560, 800, or 1600 points or any combination of them.

#12
crushum

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Bioware used to have an online shop to buy and download extra stuff, that seemed reasonable. But I

think for a lot of the "mature players" who purchased a "mature game" it really seems immature to be forced to use an "immature" points system to purchase additional content, unless of course the points are universal currency across the net and companies, then perhaps like frequent flier miles you could say

save up and take your kids to Disney or buy some Pokemon stuff.

#13
Seifz

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If that's the case, then what's the point of points? Why can't I just give them $7 instead of 560 points?

#14
crushum

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Bioware used to have an online shop to buy and download extra stuff, that seemed reasonable. But I

think for a lot of the "mature players" who purchased a "mature game" it really seems immature to be forced to use an "immature" points system to purchase additional content, unless of course the points are universal currency across the net and companies, then perhaps like frequent flier miles you could say

save up and take your kids to Disney or buy some Pokemon stuff.

#15
crushum

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oops sorry about the double post, will i lose points?

#16
Rakan13

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eh their points system is way better then microsoft and their system. I am very happy with it. They even make it easy and you buy the exact points you need so none go to waste. I do not understand the complaint since the last 3 games I got with points were microsoft and I lost money there and I am not here.

#17
Guest_eisberg77_*

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Seifz wrote...

If that's the case, then what's the point of points? Why can't I just give them $7 instead of 560 points?


After some thought, I have no doubt it is so they wouldn't have to make a localized version of the game for every currency in the world where the game sales, since DLCs are bought through the game interface.  I have no doubt the point system makes this all easier to do within the game.

Modifié par eisberg77, 16 novembre 2009 - 08:44 .


#18
GravityParade

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They probably do it to escape legal trouble and so they don't have to give refunds. If I bought a downloadable content pack for $7 dollars and my internet company went down mid download, then I'd be inclined to ask for a refund, and EA might be legally obliged to give it to me, even though there's no tangible product that changed hands and I can't give the downloaded content back. If I buy points it eliminates the need to give refunds because all I'm buying is points and once I receive the points, I got what I paid for.

#19
Guest_eisberg77_*

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GravityParade wrote...

They probably do it to escape legal trouble and so they don't have to give refunds. If I bought a downloadable content pack for $7 dollars and my internet company went down mid download, then I'd be inclined to ask for a refund, and EA might be legally obliged to give it to me, even though there's no tangible product that changed hands and I can't give the downloaded content back. If I buy points it eliminates the need to give refunds because all I'm buying is points and once I receive the points, I got what I paid for.


Doubt it, since you can download the DLC as much as you want after you bought it.

my answer above your is most likely the right one.

#20
wonko33

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Hey if they're going to have "merchants" in the game selling us stuff for bioware points, They should have beggars that would take our extra points and it would turn into a real life donation to a charity.

#21
leotime0

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...

really?

#22
im_melting

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eisberg77 wrote...

Seifz wrote...

If that's the case, then what's the point of points? Why can't I just give them $7 instead of 560 points?


After some thought, I have no doubt it is so they wouldn't have to make a localized version of the game for every currency in the world where the game sales, since DLCs are bought through the game interface.  I have no doubt the point system makes this all easier to do within the game.


No, this doesn't make any sense. If this was the case, they could've simply made it so that you could buy an even amount of points.

This whole thing reeks of some corporate management trying to earn an dishonest buck. It's disgusting.

Modifié par im_melting, 16 novembre 2009 - 09:46 .


#23
LocTheToker

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The simple answer to all these questions is this,

Q: Why did bioware do the points system?
A: Because it is designed to make more money!

Q: How can they get away with this? especially when people would rather buy full expansions?!
A: Because it works! if people didnt buy points and "add on" content they wouldn't keep trying to sell it!


as for, "This whole thing reeks of some corporate management trying to earn an dishonest buck. It's disgusting"

agreed 100% but with Bioware being a sub section of EA now I'm not really too suprised...

Just be glad that the retail version is most enjoyable. A pinicle of what party based RPG's can be.
If its any consolation more money for game manufacturer will keep Bioware making more great games, expansions, content, and sequals.

Modifié par LocTheToker, 16 novembre 2009 - 10:08 .


#24
Guest_eisberg77_*

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im_melting wrote...

eisberg77 wrote...

Seifz wrote...

If that's the case, then what's the point of points? Why can't I just give them $7 instead of 560 points?


After some thought, I have no doubt it is so they wouldn't have to make a localized version of the game for every currency in the world where the game sales, since DLCs are bought through the game interface.  I have no doubt the point system makes this all easier to do within the game.


No, this doesn't make any sense. If this was the case, they could've simply made it so that you could buy an even amount of points.

This whole thing reeks of some corporate management trying to earn an dishonest buck. It's disgusting.


They made their points worth the same as Microsoft points, which is 80 points for $1 USD.  I have no doubt that it was only to keep things standarized, and less confusing for the console players. So what I said still makes sense.

What I find disgusting is that you are already thinking of the worse, when there is no basis it.  But there is basis for the exact opposite, since you can buy the exact number points needed.

Modifié par eisberg77, 17 novembre 2009 - 12:14 .


#25
metalgrin

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What sucks is that right at release day DLC is already available. When I install a game and want to start playing. Instead I have to hassle with codes and redeem points.



BTW: Warden's Keep is 7 $, but no my site prizes are in euro... If they go with points, why don't they just give us the amount needed?