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Bioware/EA fixing things... Are they?


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#1
v_ware

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 Posted ImageJohn's Custom Banner.
John Walker who has been covering the story of people getting being banned from there game extensively and now he has published another interesting article. If you aren't up to date with this case check out these 2 articles.

"EA Forum Bans Can Lock You Out Of Games"
http://www.rockpapershotgun.com/2011/03/11/ea-forum-bans-can-lock-you-out-of-games/

"EA Retracts Game Ban For Forum Violation"
http://www.rockpapershotgun.com/2011/03/11/ea-retracts-game-ban-for-forum-violation/

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Here are some quotes from this article called:
"Biowhere? EA working on fixing game bans."
http://www.rockpaper...xing-game-bans/

So what is the latest word on EA and BioWare banning users from games? You may remember that on Friday, the now-famous Arno found he was unable to acces his copy of Dragon Age  ]because he made a rude-ish comment on the BioWare forums. .... Later that day Arno recieved a personal mail [/color]from the Senior Director of Customer Services himself, Boyd Beasley, explaining that this had been an error, with accompanying profuse apologies. Since we wrote the story we’ve heard about the same happening to other gamers, as long ago as a year back, and indeed it happened again to someone else over the weekend. Asking EA about this, they’ve given us a statement explaining that this continues to be a fault, and they’re working on fixing it by the end of the week.

But as John, me and many other gamers we were left with some questions. Take it away John!

EA certainly seem to be suggesting that their software’s error is causing account bans to be too overreaching, and that single player gamers shouldn’t be affected. Which would be fair enough. But when their ToS says that account bans can include the permanent deletion of accounts, with no reimbursement for the value of the games lost, where are the lines drawn?

For the entire article and more go to Rock, Paper, Shotgun.

PLUS: Be sure to check his analysis of the first 8 hours in DA2. It touches some major points.http://www.rockpaper...-dragon-age-ii/

Modifié par v_ware, 15 mars 2011 - 07:29 .


#2
Moondoggie

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yawn....Aparently none of the attention seeking little hypocrites are going to drop the subject. Never fear might get another ban so you can cry more to some websites.

#3
NRO TYN

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o boy

#4
Rockfist

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Moondoggie wrote...

yawn....Aparently none of the attention seeking little hypocrites are going to drop the subject. Never fear might get another ban so you can cry more to some websites.


You like your own brand, i'm guessing.

#5
sgriffin0810

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Moondoggie wrote...

yawn....Aparently none of the attention seeking little hypocrites are going to drop the subject. Never fear might get another ban so you can cry more to some websites.


Hmm, pointing out abusive practices by a multinational corporation is crying?

#6
v_ware

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sgriffin0810 wrote...

Moondoggie wrote...

yawn....Aparently none of the attention seeking little hypocrites are going to drop the subject. Never fear might get another ban so you can cry more to some websites.


Hmm, pointing out abusive practices by a multinational corporation is crying?


I'm quit shocked how people allow being their basic consumer rights taken away.

#7
sgriffin0810

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v_ware wrote...

sgriffin0810 wrote...

Moondoggie wrote...

yawn....Aparently none of the attention seeking little hypocrites are going to drop the subject. Never fear might get another ban so you can cry more to some websites.


Hmm, pointing out abusive practices by a multinational corporation is crying?


I'm quit shocked how people allow being their basic consumer rights taken away.


Critical thinking requires effort :\\

#8
v_ware

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sgriffin0810 wrote...

v_ware wrote...

sgriffin0810 wrote..

Moondoggie wrote...
yawn....Aparently none of the attention seeking little hypocrites are going to drop the subject. Never fear might get another ban so you can cry more to some websites.

Hmm, pointing out abusive practices by a multinational corporation is crying?

I'm quit shocked how people allow being their basic consumer rights taken away.

Critical thinking requires effort :

It really does. It hurts my brains.

#9
Drax_Lyonsbane

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v_ware wrote...


Whats your point, Oghren

#10
ReinaHW

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Whine, whine, whine, whinge, whinge, whinge. Look, fixing a game takes time and we can't expect them to do an instant fix as soon as we say so.
Just be patient and let them work.

It's not uncommon for games these days to be released with a lot of problems, it's not an acceptable thing but it's the way of things and not likely to change until unrealistic deadlines are abolished.

#11
MOB_RULES_

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I gave this a possible 5 stars out of 5.

#12
v_ware

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ReinaHW wrote...

Whine, whine, whine, whinge, whinge, whinge. Look, fixing a game takes time and we can't expect them to do an instant fix as soon as we say so.
Just be patient and let them work.

It's not uncommon for games these days to be released with a lot of problems, it's not an acceptable thing but it's the way of things and not likely to change until unrealistic deadlines are abolished.


Did you even read it? It's not about DA:2 in particular, it's about the policies of Bioware/EA.

Don't assume I don't like the game.

#13
sgriffin0810

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ReinaHW wrote...

Whine, whine, whine, whinge, whinge, whinge. Look, fixing a game takes time and we can't expect them to do an instant fix as soon as we say so.
Just be patient and let them work.

It's not uncommon for games these days to be released with a lot of problems, it's not an acceptable thing but it's the way of things and not likely to change until unrealistic deadlines are abolished.


Yes, banning forum users and shutting down threads in response to negative feedback is a very pro-consumer approach and does much to restore my faith in Bioware.

Oh wait, no it doesn't.

And just because releasing half-assed games has become commonplace does not mean it is acceptable. Since the game designers and publishers appear to be OBLIVIOUS to feedback, let's hope blowing up the forums with negativity will get their attention.

#14
DocDoomII

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ReinaHW wrote...

Whine, whine, whine, whinge, whinge, whinge. Look, fixing a game takes time and we can't expect them to do an instant fix as soon as we say so.
Just be patient and let them work.

It's not uncommon for games these days to be released with a lot of problems, it's not an acceptable thing but it's the way of things and not likely to change until unrealistic deadlines are abolished.

Have you read the op post, or just the title?

#15
ReinaHW

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I read it, I don't like the way EA had the game rushed, but to be honest whining and whinging about the way EA does things won't solve anything. Bioware listens in order to try and fix the game, but the EA bosses won't listen because they don't care, they never have. They just want the money, they aren't interested in listening to the whining and complaining of us, the costumers.

All we can do is report any problems we encounter and hope that any fixes will appear while hoping against hope that EA will stop ignoring us.
I'm not happy that DA2 was rushed but whining about it isn't going to make a suddenly fully finished developed version appear.

#16
v_ware

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ReinaHW wrote...

I read it, I don't like the way EA had the game rushed, but to be honest whining and whinging about the way EA does things won't solve anything.  

I'll proove you wrong, by posting a thread in this forum my game was re-unlocked  by EA because they had a PR-nightmare on their hands.

ReinaHW wrote...
All we can do is report any problems we encounter and hope that any fixes will appear while hoping against hope that EA will stop ignoring us.

Why do you think I just posted this here?

Modifié par v_ware, 15 mars 2011 - 07:52 .


#17
John Epler

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If you aren't going to post something constructive in a topic, don't post.

Folks are entitled to their opinion. No need to shout them down because they have it, nor is there a need to resort to insults.

#18
ReinaHW

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At the end of the day EA is a business committed to making money, one person's anger at the way they do things isn't going to make a huge difference in how they do things. They'll play nice to avoid any PR nonsense so that their products will sell, but in the long run they'll just ignore you.

I would love for EA to really listen and stop having games rushed out so fast, I would love it if they would stop enforcing unrealistic release times on developers, but it's not likely that they will.
What can we, the costumer, really do to say to EA that their way of doing business is causing a lot of games to come out that are in no fit state for a release? Other than look back in hindsight and be angry?

I know you're furious with EA, I am too, but none of this is going to make them change their way of doing things.

#19
Veracruz

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 I don't remember so much noise for the bans during DAO.:blink: Sorry for the off topic but it's the only thing I can think of whenever I see this topic.

#20
v_ware

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Veracruz wrote...
 I don't remember so much noise for the bans during DAO.:blink: Sorry for the off topic but it's the only thing I can think of whenever I see this topic.


The release of this game is just a giant PR-nightmare: People being banned from a single player game for forum posts, Securom hysteria and allegedly a Bioware employee giving DA2 a perfect score on Metacritic.

What's next?

#21
Rockfist

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ReinaHW wrote...
All we can do is report any problems we encounter and hope that any fixes will appear while hoping against hope that EA will stop ignoring us.
I'm not happy that DA2 was rushed but whining about it isn't going to make a suddenly fully finished developed version appear.


Come on dude, stop being so short-sighted. You act as if someone held you at gunpoint up to the store to make sure you paid for it. EA obviously only cares about money, but if you actually exercise self-control and next time don't buy into the hype and wait maybe the lack of pre-orders will make them reconsider, or lack of overall purchases. You don't just shrug it off and wait for the next dissappointment, you do something about it. If enough people hold back, then maybe EA won't be right up Biowares ass forcing them to release games so often and they will get more time to flesh out the games as they usually would.

It always starts with one person, and i hate people who just give up because they don't care enough about their opinion to voice it. Apart from the drones, they're more like reading your voicemail.

Modifié par Rockfist, 15 mars 2011 - 08:05 .


#22
Dragoonlordz

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double post

Modifié par Dragoonlordz, 15 mars 2011 - 08:10 .


#23
v_ware

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Rockfist wrote...

If enough people hold back, then maybe EA won't be right up Biowares ass forcing them to release games so often and they will get more time to flesh out the games as they usually would.

It always starts with one person, and i hate people who just give up because they don't care enough about their opinion to voice it. 


So true, Bioware/EA or any other company should not mess with it's customers like this. It seems like consumer rights are getting ignored more and more in the gaming industry and nobody really seems to care.

#24
Dragoonlordz

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v_ware wrote...

Did you even read it? It's not about DA:2 in particular, it's about the policies of Bioware/EA.

Don't assume I don't like the game.



Then by your own admittance it has no relevance to the DA2 game and there for shouldn't really in all honesty be posted here imho.

#25
v_ware

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Dragoonlordz wrote...

v_ware wrote...

Did you even read it? It's not about DA:2 in particular, it's about the policies of Bioware/EA.

Don't assume I don't like the game.



Thenby your own admission has no admittence to being on the DA2 forums.


It's about the policies included in DA:2. This has everything to do with DA:2. Don't tell me this thread has less right to be here than a thread about the skincolor of Isabela.