31 réponses à ce sujet

[Kota88]

Hello, I am having problems trying to play dragon age II when ever I put in my email and password to sign on my EA account to activate Dragon age II it keeps saying: Please check your internet connection, If the problem persists, wait and try again later beacuse the servers may be temporarily unavailable.
My internet connection it fine and Ive waited for a day now and it still says the same thing, anyone know what the problem might be?

[Thandal N'Lyman]

Firewall rule? DAII not on the list of "approved" programs?

[Kota88]

tried changing it and it still says the same thing

[JamesX]

Check your Host file. Some have reported that they have EA Activation Server blocked.

Host Files should be in

C:\\Windows\\System32\\Driver\\Etc

It has no extension and is a text file, you can just open it with Notepad. Though you have to run Notepad as Administrator to actually make changes.

[Kota88]

ok I opened the host file but I'm not really sure what to do next

[Kota88]

yea i don't see anything it in there with .ea.com

[Newfoundpower]

Cant activate my account either. I put in the correct email and password and activation key and it still wont let me in. Just bought this game today and cant play it! wtf EA? lil help here....

[azofiop]

I can´t activate the game either. Wtf is going on with EA, where can we find their technical support? Last game I buy to them.....

[simonwjones]

And me - bought DA2 this morning and cannot activate it. No support numbers just a web email form. This isn't customer service.

[Parhelic]

I'm also having this problem, my copy arrived in the mail today and although it's apparently been activated via this website, the game still won't accept my code. Spent over an hour talking with support, providing scans of documents proving I own a copy of the game, only to be eventually told that this is a problem at EAs end and it will be fixed 'soon'.
So try again tomorrow, I guess?

[dadewin]

And me
Registered game on the this site and it validated the registration code fine - i even made a typo initially which it spotted and corrected - so i know its valid.
However when launching game i can neither register via my email/password, or via code.
.
Arrrrgggghh
.
Gonna try EA customer support per the back of the booklet, but i'm realistically resigned to keep trying.

[xPhealy]

http://social.biowar...0/index/8546908
I had the exact same problem. Check this^ thread for more information, and a possible solution. It worked for me.

EDIT: Figured I might as well just post the solution here. Heh.
1. Go to EA and register an account if you haven't already.
2. Click on 'Shop at Origin' and download the program. (Origin)
3. Once installed, open it and go to settings.
4. Click on 'validate code' (or something of the like.) and enter your serial number. (The code on the back of the manual.)
5.Once validated, start up DA II from the disk. You should be able to run it.

This solution was originally posted by Gandalfo. So credits go to him.

Modifié par xPhealy, 20 octobre 2011 - 01:42 .

[dadewin]

Thanks, not resolved yet. currently online chat with EA (give me strength) - The link above talks about origin, not sure what that is. I bought game in shop not downloaded
I have an EA profile which i checked is active and ok
I have a bioware profile which i checked is active and ok
.
One comment - whilst waiting for it to install i registered for my dragon age ii online pass for the black emporium content - please tell me its not just because i did it wrong bloody order!

Modifié par dadewin, 20 octobre 2011 - 01:40 .

[xPhealy]

dadewin wrote...

Thanks, not resolved yet. currently online chat with EA (give me strength) - The link above talks about origin, not sure what that is. I bought game in shop not downloaded
I have an EA profile which i checked is active and ok
I have a bioware profile which i checked is active and ok
.
One comment - whilst waiting for it to install i registered for my dragon age ii online pass for the black emporium content - please tell me its not just because i did it wrong bloody order!

You don't need to have the downloaded version of the game. I've bought the disc version as well, and it worked.

[Parhelic]

Right, the Origin thing will work. Or at least it did for me. When I was talking with support, eventually they gave me a new product key to use, but it still wouldn't work using the activation tool. I used this new key within Origin however, and now the game works just fine. Thanks xPhealy!

[dadewin]

Ok Online chat with EA says intermittent server problem at their end. Will be fixed soon, with no ETA on 'soon'.
He ended with 'It was nice talking to you David, we are proud to have customers like you.' ;-))
.
Will try later and will also try origin for what its worth.
.
Thanks for help.
Will post if i learn anything extra beyond just waiting and trying.

[xPhealy]

Parhelic wrote...

Right, the Origin thing will work. Or at least it did for me. When I was talking with support, eventually they gave me a new product key to use, but it still wouldn't work using the activation tool. I used this new key within Origin however, and now the game works just fine. Thanks xPhealy!

Glad to know it worked for you.
No problemoz mate.

[dadewin]

xPhealy wrote...

http://social.biowar...0/index/8546908
I had the exact same problem. Check this^ thread for more information, and a possible solution. It worked for me.

EDIT: Figured I might as well just post the solution here. Heh.
1. Go to EA and register an account if you haven't already.
2. Click on 'Shop at Origin' and download the program. (Origin)
3. Once installed, open it and go to settings.
4. Click on 'validate code' (or something of the like.) and enter your serial number. (The code on the back of the manual.)
5.Once validated, start up DA II from the disk. You should be able to run it.

This solution was originally posted by Gandalfo. So credits go to him.

YES!

This worked. 

Thanks a lot guys. So much for EA technical support chat service. Can only guess one server isnt talking to another server etc....

Thanks  - credit to gandalfo and xPhealy in particular for saving my sanity.

Modifié par dadewin, 20 octobre 2011 - 02:18 .

[xPhealy]

Glad to help man.

Modifié par xPhealy, 20 octobre 2011 - 02:25 .

[Roland4269]

Winner!

[Malthazar1234]

i activated the key in my profile, but in the game i can't do this
i need help

[Thandal N'Lyman]

@Malthazar1234;

You'll have to provide a lot more info than that before anyone here can even attempt to help you. And depending on exactly what's going on, you'll likely end up needing to go to EA Customer Service anyway, so you might as well start there. 

Use the "BioWare Game Support" link at the botttom of the page, then choose "Ask a Game Advisor", then look for the "Live Chat" option.

Modifié par Thandal NLyman, 14 avril 2012 - 01:09 .

[Lordarkie]

i got this problem!~ it says my key is already use!!!!

[Just-Me]

There is no one in here who can do anything for you. You must contact EA Help.

https://help.ea.com/

Modifié par Just-Me, 26 juillet 2012 - 11:52 .

[Martiinee123]

xPhealy wrote...

http://social.biowar...0/index/8546908
I had the exact same problem. Check this^ thread for more information, and a possible solution. It worked for me.

EDIT: Figured I might as well just post the solution here. Heh.
1. Go to EA and register an account if you haven't already.
2. Click on 'Shop at Origin' and download the program. (Origin)
3. Once installed, open it and go to settings.
4. Click on 'validate code' (or something of the like.) and enter your serial number. (The code on the back of the manual.)
5.Once validated, start up DA II from the disk. You should be able to run it.

This solution was originally posted by Gandalfo. So credits go to him.

THANK YOU so much, it was getting really frustrating.