17 réponses à ce sujet

[MementoMori1990]

 I just bought ultimate edition of steam and entered my promo code for the dlc but the packs havent appeared in my list of purchased things and if i try to reenter the code it says its already been used.

Please help

Modifié par MementoMori1990, 18 mars 2011 - 04:04 .

[MementoMori1990]

Ive tried reading through the forums but most porblem guides are solutions for after the dlc has been authorised

[Arg085]

Exact same issue here. Entered the promo code and got this:

“Code successfully redeemed! NOTE: You may need to refresh your wallet balance in-game before content will appear in-game.”

Below which was a following messege:

“Unrecognized Item
Click Here to view all your registered game content.”

So as a result no DLC was added to the account and of course none of it is authorized in game.

[MementoMori1990]

Same messages yeh

[Shuei]

Same here.

[satiodelf]

same here.

[Buucho]

same

[Tgon]

http://forums.steamp...d.php?t=1539737

post number 11 will fix your problem

[MementoMori1990]

That doesnt answer our problem, that answers it being unauthorized in game, ours is unathorized on this site after entering the code

[STMarley]

Same issue here. Code redeemed, but it's not showing up on my registered game content list. Yes, the game is registered with the cd key, and I did use the 2nd key in the redeem promo code spot.

[Tobbes89]

Same problem here. Game is also registered but my 2nd key didn't unlock any dlc here on this site even though there was a confirmation that it worked...

Modifié par Tobbes89, 20 mars 2011 - 12:05 .

[Dadriel]

I have the same problem, I bought the Ultimate Edition on Friday and entered the Key for the DLC which didn't unlock anything on my account. I already wrote a support mail to the EA Support regarding the matter, but have not received an answer yet.
In the meantime I found a workaround on the support database, that made all the DLCs except Stone Prisoner playable for me. The support article cound be found here: support.ea.com/app/answers/detail/a_id/218/kw/dragon%20age%20dlc 

Hope it helps you too, to get at least some of the DLCs running

[Chinorots]

same problem

[Dadriel]

I now got an answer from the customer support of EA and they added all the missing DLCs manually to my account, so I now got them there and they are also authorized ingame.

If you still got the same problem with the DLC not showing, I recommend you do the same. Just be patient, took me 2 days to get the problem solved.

[MementoMori1990]

I sent them a ticket on friday and they still havent replied

[MementoMori1990]

Sorted

[areki38]

I installed the game once on my main PC and it worked, but now installing on my Laptop Computer it doesn't. I have no idea why, especially since it worked once. Restarted and all, help pls

[RaenImrahl]

Please consult this post:

http://social.biowar...8/index/7280573

...and then create a NEW post with complete details. Thanks.

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