154 réponses à ce sujet

[MonkeyLungs]

Vaille wrote...

MonkeyLungs wrote...

When I was a pure commision service technician for (COMPANY) on the island of (PLACE) i warrantied my work for 30 days. If I didn't fix the problem or if I caused a different problem I returned and corrected my mistake FREE OF CHARGE. I was PURE COMMISSION. This means if I had to return to fix an error it was 100% at my expense. I did mainly commercial work at big hotels. Having to do free work was very hard on me for many reasons I am sure you can figure out.

Woah, woah, woah. That sounds like an incredibly responsible work ethic. Let's not get out of hand, here!

I did get 25% comission. It was pretty fair.

[Chaos_1001]

eno detah wrote...

Chaos_1001 wrote...

eno detah wrote...

I don't hate the game (in fact, I really wanted to like it and finish it); just can't deal with all the bugs + freezing, and, most especially, the poor communication from EA/Bioware on the issue. I'll consider picking up a new copy if/when enough of the issues are addressed.

So....

In your statement above ^ nothing was in fact wrong with the game other than the fact you did not enjoy it ?

You must have misread; or perhaps you're just trolling. I'll assume you just misread and reply once, despite your insult.

I experienced over a dozen freezes during my (incomplete) playthrough; far more than I consider reasonable. I experienced severe audio clipping in -every- dialog scene. I "caught" the Isabella bug, because I played my character how I wanted to (dueled the Quanari), which ultimately gimped my character. I experienced the Maker's Sigh bug on day 1 or 2 before it was well known. I experienced polygon dropouts (seeing the "sky" on the "ground"). Quests did not trigger correctly for me in Act 1 and Act 3 (what I played of Act 3 that is).

Through all of that, I repeatedly and politely requested more and better communication from Bioware, but did not receive it.

None of that means I hated the (intent of the) game. But it does mean it was defective (for me), and, I refuse to be treated as I have as a (premium) paying customer.

And so, it's getting returned.

I hope you think I'm making all of this up because you had the good fortune to have a clean playthrough. If you do, drop in to the PS3 forum and see what's being reported.

That by itself is not the problem here. If you indeed had serious problems with the product that is understandable. It is what you did next that is problem though. You eluded to the community as a whole that they could get their money back by reporting the product as "defective" to amazon when in fact it is not defective at all. You say you ran the PS3 version of the product well so did I. I discussed the only time I personaly had freezes in the game was in a spot called "The Deep Roads" and even then it happened 2 times total. So using me as basis for your "unplayable product" I personally invested 71.5 hours of game time into my adventure unlocking 70% of the trophys. You may have a bad product, perhaps a bad "burn" as it were. That refund you so eloquently placed on this thread [i]only applies to you personally. The fact you placed it in an open forum and eluded to the fact that others can also do this implies,if not outright,states you being deceitful to Amazon.com and Bioware / EA .

Again ... You seriously should consider where this could be heading .. Just a heads up..

[Ariella]

MonkeyLungs wrote...

Ariella wrote...

[With the exception of knowing that the first title update is free, that's pretty much what I said. The QA process is complete before the master goes to the factory for pressing, so if the error is made in the factory, as I understand it was, it happened AFTER the QA team got a hold of it.

As for the first title update for Xbox being free, even more reason to hold off and get as many bug fixes as possible into the free update, don't you think?

They Test the Master Copy BEFORE pressing thousands of copies. Nobody spends hundreds of thousands of dollars pressing an untested Master. 

Monkeylungs: that's what I said. QA tests before any other replication occurs. We can agree on that? It was given to me to understand that the code for the AA was deleted by accident post QA somewhere during the replication process. Or at least that's how the information was presented when I saw it. I also remember seeing another post, not from Bioware, saying something about a PS3 update which would including the AA code, however don't quote me on that as I've gone through so many post since then (I think it was late last week sometime) I couldn't tell you what subject it was posted under, though it would be in one of the two general subject forums.

Further ... NO I dpon't think the first TU being free is a good reason to hold off getting patches to the community. Bioware should be getting patches out to us as fast as possible, whether they have to pay or not. It's not like they are starving.

No, they aren't starving, but they don't have endless amounts of money either. As much as we hate it, the real world intrudes and Bioware, like all companies, has to stay within budgetary constraints or answer to shareholders and management why they didn't.(EA is a publicly held company, isn't it?) I wish they'd title update as fast as possible too as I'd rather have auto attack next time I play on my 360, but I'm realistic enough to realize these things take time.

[DrGulag]

Chaos_1001

If you e-mail Amazon and let them know that a product was not good enough for a reason that is widely regocnized, they will usually offer a refund. It's not a major issue since not too many people want to go through the hassle of contacting them personally. Besides, they can probably always just send the returned copies back to the publisher.

If I was the publisher, I would offer the refund directly to my customers in a situation where I promised something and failed to deliver. But these big conglomerates are not responsible for anything these days. Not for paying taxes, delivering on their promises or anything. So it's not exactly a surprise our economy is a mess.

/socialist rant lol

Modifié par DrGulag, 27 mars 2011 - 02:35 .

[eno detah]

Chaos_1001 wrote...

That refund you so eloquently placed on this thread only applies to you personally. The fact you placed it in an open forum and eluded to the fact that others can also do this implies,if not outright,states you being deceitful to Amazon.com and Bioware / EA .

Again ... You seriously should consider where this could be heading .. Just a heads up..

There was nothing intentionally dishonest/misrepresented in my post, nor in my interaction with Amazon or Bioware.

I am neither the only person nor the first person to post about successfully returning the product to Amazon (or company XYZ). Other customers have posted about their filed BBB complaints; another stated that he is considering a class action suit.

This forum is continually monitored by EA/Bioware employees (or agents thereof); if they have/had a problem with its contents, it's their responsibility to act on it quickly and decisively.

I very much appreciate the heads up, but I do not believe I can (or moreover, should) reasonably be held liable for sharing my experience (which is the intent of these forums).

If that's incorrect, then I strongly encourage EA/Bioware to lock this thread immediately, at which point I will cease and desist any/all commentary on DA2.

[MonkeyLungs]

Ariella wrote...

Monkeylungs: that's what I said. QA tests before any other replication occurs. We can agree on that? It was given to me to understand that the code for the AA was deleted by accident post QA somewhere during the replication process. Or at least that's how the information was presented when I saw it. I also remember seeing another post, not from Bioware, saying something about a PS3 update which would including the AA code, however don't quote me on that as I've gone through so many post since then (I think it was late last week sometime) I couldn't tell you what subject it was posted under, though it would be in one of the two general subject forums.

Further ... NO I dpon't think the first TU being free is a good reason to hold off getting patches to the community. Bioware should be getting patches out to us as fast as possible, whether they have to pay or not. It's not like they are starving.

No, they aren't starving, but they don't have endless amounts of money either. As much as we hate it, the real world intrudes and Bioware, like all companies, has to stay within budgetary constraints or answer to shareholders and management why they didn't.(EA is a publicly held company, isn't it?) I wish they'd title update as fast as possible too as I'd rather have auto attack next time I play on my 360, but I'm realistic enough to realize these things take time.

You seem really nice and I was jackA to you earlier. It isn't your fault that Bioware can't  be honest with us. I don't believe it is possible for a single file to be omitted prior to pressing the copies. Also that is only one of the excuses they (Bioware) has given. This is one of the sources of my frustration and one of the reasons I was less than friendly with you. We're all gamers and I actually would rather get along than not.

I also feel like it has been way too long for the first patch to make it to us. Bioware has a history of ignoring problems and not offering that good of support to the consoles. I just don't want this to fade away and be forgotten about.

[Ariella]

MonkeyLungs wrote...

When I was a pure commision service technician for (COMPANY) on the island of (PLACE) i warrantied my work for 30 days. If I didn't fix the problem or if I caused a different problem I returned and corrected my mistake FREE OF CHARGE. I was PURE COMMISSION. This means if I had to return to fix an error it was 100% at my expense. I did mainly commercial work at big hotels. Having to do free work was very hard on me for many reasons I am sure you can figure out.

I don't really accept anything less as an answer from people who take MY money.

EDIT: To Ariella ...

Dear Ma'am/Sir,

I would liek to offer a sincere apology to you. My anger is not for you, yet I allowed my feelings to obscur my judgement. I don't usually fly off the handle like that and it was wrong of me to do so. I could easily have had the same conversation with you and been nice to you about it. I really am sorry. Hot-button issue with me I guess.

It's ma'am and it's okay. I understand hot button issues, believe me, and I kinda guessed you weren't looking to pick a fight with me specifically, thus the run over your dog question.

I have however been thinking about it and we might both be right. I played the Xbox demo and the PC demo one right after the other, so it may be a case of me mixing them up rather than not remembering at all. I do remember being real surprised that the A button didn't work for auto attack when I got my full 360 version, especially since it says the darn thing IS the default action button.

As for where I've seen everything else, I think Chris Priestly was the one who mentioned the deletion issue (I keep seeing BobSmith's[?] sig line with his quote at random intervals but I can't say when the quote was originally made) for the consoles.

If I did make any mistakes I do apologize. I try to be as informed as I can, but with all the posting craziness both for and against this makes the World of Warcraft forums look like a sleepy midwestern town, and having gone to college in such a town I CAN speak with authority about that .

[Sandmanifest]

- Archangel - wrote...

Ravenmyste wrote...

oh good then the cry babies will leave and let the older players enjoy the game.

LOL...

I bet you don't even see the irony in your post.

At first I was like and then I was like

Not to mention the maturity of the post!

[MonkeyLungs]

BTW people ... the Auto-Attack issue is a 100% valid and legal claim for returning your game to any retailer. Bioware stated that auto-attack was IN the console version. It was not. Misrepresentation of your final product is perfectly legal and fair reasson to have it returned for a full refund.

In many countries, such as Germany, this is actually an even bigger deal.

[Ariella]

MonkeyLungs wrote...

Ariella wrote...

Monkeylungs: that's what I said. QA tests before any other replication occurs. We can agree on that? It was given to me to understand that the code for the AA was deleted by accident post QA somewhere during the replication process. Or at least that's how the information was presented when I saw it. I also remember seeing another post, not from Bioware, saying something about a PS3 update which would including the AA code, however don't quote me on that as I've gone through so many post since then (I think it was late last week sometime) I couldn't tell you what subject it was posted under, though it would be in one of the two general subject forums.

Further ... NO I dpon't think the first TU being free is a good reason to hold off getting patches to the community. Bioware should be getting patches out to us as fast as possible, whether they have to pay or not. It's not like they are starving.

No, they aren't starving, but they don't have endless amounts of money either. As much as we hate it, the real world intrudes and Bioware, like all companies, has to stay within budgetary constraints or answer to shareholders and management why they didn't.(EA is a publicly held company, isn't it?) I wish they'd title update as fast as possible too as I'd rather have auto attack next time I play on my 360, but I'm realistic enough to realize these things take time.

You seem really nice and I was jackA to you earlier. It isn't your fault that Bioware can't  be honest with us. I don't believe it is possible for a single file to be omitted prior to pressing the copies. Also that is only one of the excuses they (Bioware) has given. This is one of the sources of my frustration and one of the reasons I was less than friendly with you. We're all gamers and I actually would rather get along than not.

I also feel like it has been way too long for the first patch to make it to us. Bioware has a history of ignoring problems and not offering that good of support to the consoles. I just don't want this to fade away and be forgotten about.

I'll admit I haven't paid too much attention to Bioware's history with consoles until recently, as I'm a NWN player from way back and I remember how they went crazily out of their way to get patches to us. I think NWN is the most patched game I'd ever seen plus the two expansions and the amount of support they gave the community at the time. That impression still lingers with me, even though logically I know things have changed greatly at Bioware, so manybe I'm softer than I should be, but got to be some middle ground and you're right that consoles shoudln't suffer.

[Cody211282]

Well this is just further proof I should get everything from amazon.

[Ariella]

Cody211282 wrote...

Well this is just further proof I should get everything from amazon.

Anything but Kindle.. Kindle is evil! So is Nook! Books are meant to be paper darn it!

[Alpr]

I thought Auto attack was boring in Origins, I'm happy it was removed. I didn't have a problem pressing attack for each normal attack. People complain about everything, sheesh.

[Cody211282]

Ariella wrote...

Cody211282 wrote...

Well this is just further proof I should get everything from amazon.

Anything but Kindle.. Kindle is evil! So is Nook! Books are meant to be paper darn it!

Well yea, and that way you can look cool by having a bunch of books in your study as well.

[MonkeyLungs]

Alpr wrote...

I thought Auto attack was boring in Origins, I'm happy it was removed. I didn't have a problem pressing attack for each normal attack. People complain about everything, sheesh.

You fail to  understand the entire story. It was not 'removed'. Also the game SHOULD work liek such:
Option 1: Button Mash (like it is now)
Option 2: Continual Input (ie. you hold down A and you continue to attack)
Option 3: Auto-Attack toggle (You click A once and your character auto attacks for normal attacks)

None of these options is mutually exclusive to each other. None of these options takes away from any other players ability to use one, or two or all three options in varrying frequency. The game would be better for it.

People complain about anything? Wow really. Uncalled for comment sir. I think it's fair to say my idea is better than yours ... by a long ways.

[Ariella]

Okay I just read through the manual (xbox)..."In combat, the character you're controlling executes a basic attack maneuver each time you press A"

Looking through the entire thing, it looks like there WAS no provision for auto attack or at least not mentioned in the manual. I'm going into my library to find a thick book and chant "Dona Nobis Requiem" for a while...

[Dridengx]

Everwarden wrote...

Ravenmyste wrote...

oh good then the cry babies will leave and let the older players enjoy the game.

Ironically the people who dislike DA2 are, largely, older classic RPG fans.

doubtful. The trolls hating this game are hitting metacritic and lowering the scores of all bioware games including console versions all the way down to 1.0 /10 for origins and such. I seriously doubt a mature older working somebody would waste their life doing something so trival then again you guys are full of surprises here lol

Modifié par Dridengx, 27 mars 2011 - 03:47 .

[RohanD]

lolocopter!

[Dridengx]

Everwarden wrote...

Ravenmyste wrote...

oh good then the cry babies will leave and let the older players enjoy the game.

Ironically the people who dislike DA2 are, largely, older classic RPG fans.

like this guy? http://social.biowar...87177/1#6587197

[neppakyo]

RohanD wrote...

lolocopter!

its rolfcopter! http://i690.photobuc.../ROFLCOPTER.png

/end usless post.

[Sen4lifE]

eno detah wrote...

Just a heads up that I received a very nice note from Amazon a few moments ago (edit: in response to my refund request) letting me know that they are aware of all of the DA2 issues and that they are offering full refunds (provided it was bought and fulfilled by them) within the first 30 days, even if opened.

Given that EA/Bioware has offered no timelines on when a patch will be available, nor what the contents of the patch will be, I'm going to take advantage of this (as it appears others in the PS3 forum are doing).

Just a heads up (and a reminder, given that you're closing in on 3 weeks if you preordered like I did).

I don't hate the game (in fact, I really wanted to like it and finish it); just can't deal with all the bugs + freezing, and, most especially, the poor communication from EA/Bioware on the issue. I'll consider picking up a new copy if/when enough of the issues are addressed.

My thanks to those who answered my gameplay questions, shared their freezing et al experiences, etc.

edit: typo
edit2: clarified that I requested a refund; never claimed they proactively emailed all DA2 owners

Sorry, I just feels redundant.  You're going to return the game to Amazon until a patch is released to fix the game only to buy the game again? .... Why not just shelf the game and not play it until a patch is released..

But to each their own.

[Mavkiel]

Sen4lifE wrote...
Sorry, I just feels redundant.  You're going to return the game to Amazon until a patch is released to fix the game only to buy the game again? .... Why not just shelf the game and not play it until a patch is released..

But to each their own.

Not doing that myself, but I understand the logic for it. Its an easy way of expressing your desire that EA can understand. Also, one might argue you are not in the cash loaning business, which is what your doing by sitting on that game until its playable.

Speaking of loaning money, I wonder how ea stock is doing before and after da2 release. I doubt it changed much if at all, but would be curious to know what it is at now, and what it was then.

One might then make some educated guesses on Me3 and try and make some profit

Modifié par Mavkiel, 27 mars 2011 - 04:04 .

[MelfinaofOutlawStar]

Sen4lifE wrote...

eno detah wrote...

Just a heads up that I received a very nice note from Amazon a few moments ago (edit: in response to my refund request) letting me know that they are aware of all of the DA2 issues and that they are offering full refunds (provided it was bought and fulfilled by them) within the first 30 days, even if opened.

Given that EA/Bioware has offered no timelines on when a patch will be available, nor what the contents of the patch will be, I'm going to take advantage of this (as it appears others in the PS3 forum are doing).

Just a heads up (and a reminder, given that you're closing in on 3 weeks if you preordered like I did).

I don't hate the game (in fact, I really wanted to like it and finish it); just can't deal with all the bugs + freezing, and, most especially, the poor communication from EA/Bioware on the issue. I'll consider picking up a new copy if/when enough of the issues are addressed.

My thanks to those who answered my gameplay questions, shared their freezing et al experiences, etc.

edit: typo
edit2: clarified that I requested a refund; never claimed they proactively emailed all DA2 owners

Sorry, I just feels redundant.  You're going to return the game to Amazon until a patch is released to fix the game only to buy the game again? .... Why not just shelf the game and not play it until a patch is released..

But to each their own.

Probably because not everyone has $60 to blow on a coaster. I makes more sense to return the game while the warranty is still valid than hedge your bets on an eventual patch. Game developers can sometimes be slow to act with patches and not everyone likes to put their faith in someone else.

[MelfinaofOutlawStar]

Mavkiel wrote...

Sen4lifE wrote...
Sorry, I just feels redundant.  You're going to return the game to Amazon until a patch is released to fix the game only to buy the game again? .... Why not just shelf the game and not play it until a patch is released..

But to each their own.

Not doing that myself, but I understand the logic for it. Its an easy way of expressing your desire that EA can understand. Also, one might argue you are not in the cash loaning business, which is what your doing by sitting on that game until its playable.

Speaking of loaning money, I wonder how ea stock is doing before and after da2 release. I doubt it changed much if at all, but would be curious to know what it is at now, and what it was then.

One might then make some educated guesses on Me3 and try and make some profit

http://www.nasdaq.co...TS&timeframe=1y

If you're curious. I wouldn't but be my guest.