I have the retail version of ME2 and am unable to play the Arrival DLC. I've installed the content from the .exe I downloaded from the store a lot of times, but still nothing.
Things I've tried:
Running as administrator
A simple reboot
Restarting the game countless times
Disabling auto-login in the online options
And now I'm stuck, because it says 'log into the Cerberus Network with the account you used to purchase the DLC.'
I bought the DLC with an account I made earlier on today (this one) on this site. It uses a different email to my EA online account which i made years ago. Is this the problem? Do I need to buy the DLC again using my ME2-registered account?
'Unable to authorise the loaded DLC' - Arrival
Débuté par
Ell2309
, mars 29 2011 07:06
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#2
Posté 30 mars 2011 - 01:54
Bogsnot1
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You should have purchased Arrival with the same account you have ME2 registered under. This is whats causing the problem. Contact EA support and get them to merge the accounts.
#3
Posté 05 avril 2011 - 08:07
Eerdat
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Same happened to me too. For Shadow broker and when I activated my Cerberus account otyher DLC's are working but Shadow broker is not.
#4
Posté 17 mai 2011 - 04:18
Daash
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I bought the arrival dlc with the same account and it still doesnt activate as it should do!
Ill give the ea people 2 days to solve the issue... then ill look for alternative ways to solve the problem.
Ill give the ea people 2 days to solve the issue... then ill look for alternative ways to solve the problem.
Modifié par Daash, 17 mai 2011 - 04:21 .
#5
Posté 17 mai 2011 - 04:37
Bogsnot1
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Daash wrote...
I bought the arrival dlc with the same account and it still doesnt activate as it should do!
Ill give the ea people 2 days to solve the issue... then ill look for alternative ways to solve the problem.
Then why are you posting here? EA support is thataway -> http://support.ea.com/
However, if you want unofficial help from us on these forums, then I suggest you register the game on the forum, and post a proper error report as detailed in the "Read First" thread.
