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Unable to update credit card info


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5 réponses à ce sujet

#1
hex23

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Not sure where to put this, but my credit card expired and I'm trying to update my payment info to get "Arrival". It keeps saying "The card number is not unique for the given user" when I update my CC info.

Then I try to use my debit card and it says there's an error. Wtf?

#2
Hurez

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Having the EXACT same problem. Just use PayPal instead. This is stupid...

#3
Bogsnot1

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You could try asking for help in the forum that is related to Bioware points issues;
http://social.biowar...tegory/59/index

#4
Dargoth

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Ive figured out a work around for this
Goto the credit card section of your account details
click on your expired CC details and change the expiration date to the new cards Expiration date
Save
Go back to the store and buy Arrival as you now have a valid card stored in this system it wont ask you to enter a new one
this worked for me

#5
Hurez

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EDIT: Nevermind, thanks for the help!

Modifié par Hurez, 30 mars 2011 - 09:13 .


#6
Evil_Weasel

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Thank you, it would seem that an auto link to the relevant place to update your information would solve problems like this.

Tnx again :)