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problem to log in with my socialnetwork email ingame


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#1
boCa_1337

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hey guys, i hope you can help me.
my problem is that my xbox360 account email is another one than the one i use here on the socialnetwork page.
the xbox always logs me in with the email of my xbox account, i cant choose another account.
..i registered dragon age 2 on the email i use here but i cant access the premium items on my xbox account now..
is there a way to login with my bioware socialnetwork email in dragon age 2?

#2
Paul Sedgmore

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 You can try to change the account in game by going to the options menu, other wise you need to contact EA support and get them to combine the emails to one EA account. 

You can talk to them here: http://support.ea.co...at/chat_landing

Modifié par Paul Sedgmore, 30 mars 2011 - 09:48 .


#3
boCa_1337

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i tried to contact the ea support over the live chat but it didnt help. the guy needed the date of birth mentioned in my email address which i gave him.. but he told me that the date of birth isnt correct. >.<
i cant change the account email in the options menu.. sadly. :/

#4
Paul Sedgmore

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what email service are you using? (hotmail, yahoo, etc.)

#5
boCa_1337

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yahoo

#6
Paul Sedgmore

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if you log into your Yahoo account and click on the Hi,{email address} > account info to check weather your date of birth with what you provided to EA support.

#7
Paul Sedgmore

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It could also be the date of birth you used to create the forum account that they are checking against and I can't find where you would access that information just yet

#8
boCa_1337

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Paul Sedgmore wrote...

It could also be the date of birth you used to create the forum account that they are checking against and I can't find where you would access that information just yet


i think so as the yahoo date of birth would have been absolutely correct..
but i dont know what date of birth i've used to create the forum account.. :pinched:

#9
boCa_1337

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problem solved.. i remembered the date of birth i used and the support via live-chat fixed it. ;D