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Compensation for selling us a broken product.


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54 réponses à ce sujet

#1
jpzgoku

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 If Bioware dosen't want everybody who is experienceing their numerous game ruining bugs and glitches bad mouthing their future Bioware and/or Dragon Age games then they should make it up to us somehow.

My idea is that everyone who owns a registered copy of Dragon Age II before the patch is released recieves the next two future DLC gameplay expansions (not equipment DLC's because those are worthless) for free, or gets a sizable discount on all future Dragon Age II DLCs.

Its a bad idea to treat you biggest fans like this and not make it up to them somehow. A lot of people have allready been influenced enough to put off buying the next Bioware or Dragon Age games untill the product has declined in price or an "Ultimate Edition" of that game is released, in part so that we won't have to deal with the same situation. Giving us free DLC would help improve my confidence in future Bioware games and inprove my outlook of the company, which has been tarnished by this unfinished product.

Modifié par jpzgoku, 01 avril 2011 - 04:29 .


#2
chikity chad

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...well... my warrior play-thru kind of sucked do to the bugs so I agree.

#3
FulfilledDeer

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Oh god man, just relax. I'm all for giving feedback, but threatening to bad mouth all future games *regardless of their worth* because they've put out a buggy game is too much. It's not a personal affront. I know they don't want their games to be glitchy. It's not irreversible, and it will be fixed.

#4
jpzgoku

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So you are all right with having to wait a month to play a game that you had paid $60 dollars for due to bugs and glitches making it unplayable? I guess I expect more out of games that I dish out $60 dollars for that you do. I could wait to buy a game a month or so later and get it for $50 instead of $60. Apparently that doesn't concern you?

Edit: And wanting a game to be not glitchy is as good as making it not glitchy? Wanting it to be not glitchy when it is very glitchy dosen't help very much.

Modifié par jpzgoku, 01 avril 2011 - 04:56 .


#5
LyndseyCousland

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Hear hear,

#6
atxbomber

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I don't see anywhere were jpzgoku suggests badmouthing future releases "regardless of their worth." I don't want to put words in his mouth, but I took it to mean jpzgoku will be wary of preordering future BioWare titles, and if asked his opinion on said potential preorders, he's going to express them based off his poor DA2 experience. I don't think that's at all unreasonable.

Anyway, some sort of DLC or add-on compensation (assuming it itself wasn't buggy, 'natch) would go a long way towards restoring my confidence in BioWare and EA, though I don't know practical that would be.

Modifié par atxbomber, 01 avril 2011 - 06:34 .


#7
Phial

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Are you kidding man, I'm sure they're working harder on the first DLC than they are on a patch. You'll pay for it and like it.

#8
Savage D

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If you think the bugs are bad. You should go and play Fallout New Vegas. IT is bug city compared to Dragon Age 2.

#9
neubourn

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Savage D wrote...

If you think the bugs are bad. You should go and play Fallout New Vegas. IT is bug city compared to Dragon Age 2.


Bethesda stuff always has glitches...i think its their punishment for trying to do too much with their open world RPGs

#10
bikvala

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We are waiting a month due to Microsoft Xbox Live restrictions. Before Bioware/EA can push a patch for DA2 it must go through MS's XBL "testing". Bioware does not comment on the timeline for patches since they have no control over how long MS takes for their "testing".

#11
VoloVersio

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I'm perfectly content just doing other things while waiting for them to fix Dragon Age 2. Don't get me wrong, I keep checking to see if it's fixed, but in no way is do I feel the need for them to compensate us. That's just goofy.

#12
stragonar

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I agree with OP, I think anyone who has a registered copy of the game before april should be compensated.

#13
Mr.Dioneo

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Savage D wrote...

If you think the bugs are bad. You should go and play Fallout New Vegas. IT is bug city compared to Dragon Age 2.


That's not true.

I mean, it was buggy, but I managed to play through a couple of times without anything game breaking happening to me.  I can't say the same thing about DA2.

Also, Fallout NV is a sandbox title, with a huge world and a bigger cast of characters.  DA2 is a playpen in comparison.

I've already decided that I won't buy Mass Effect 3 until the first title update is released.  I'll be damned if I'm ever going to pay $60 to be a beta tester again.

As far as compensation goes - don't hold your breath.  I have no doubt that the people who really make the games at BioWare are embarrased by this rush job.  Well, the ones who aren't posting fake reviews on Metacritic...  But they aren't the ones making the decisions.

Modifié par Mr.Dioneo, 01 avril 2011 - 02:05 .


#14
Savage D

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3 of my friend and I where playing fallout nv at the same time all on the 360. We all could not go though one day of playing without fallout nv breaking down many times in one day. I am playing my fourth playthough on dragon age 2 with one breakdown total.

#15
LyndseyCousland

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I could deal with crashes and stuff, I just want to be able to play through it without quests being glitched. xD

#16
Mr.Dioneo

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Ok, everyone's experience is obviously going to be different. What do you mean by "breakdown" though? Freezing up so you have to restart the console? That sucks, but I personally wouldn't consider that as bad as the Isabela/Sebastian speed/damage resistance glitches. The Isabela glitch basically made me quit my first playthough after being 50+ hours in.

Really the only way to only way to successfully play DA2 right now is either never have Isabela and Sebastian as allies, or always keep them in your party when you save a game. And hopefully you don't get stuck with the mysterious injury immunity/hp loss bug that happens somewhere in Act 2.  Oh, and don't use the Maker's Breath potion.  On anyone.  Ever.

Did you ever have to do that much tiptoeing around in Fallout: NV in order to keep the game from breaking?

Modifié par Mr.Dioneo, 01 avril 2011 - 03:45 .


#17
Savage D

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I would rather tiptoe around then restart my 360 4 or more times in a day of playing or companions running off after speed traveling and returning later. Edy trying to kill you after a mission when he randomly returns to his home and you try to get him back in you group. After update after update it will still happen. But with the bugs in both games it still didn't stop me from playing or finishing the story line. I did take more breaks playing fallout nv from the bugs then the ones in Dragon Age 2. This means I had alot more fun plying Dragon Age 2,so it is better in my book.

#18
Mr.Dioneo

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Fair enough. If your DA character hasn't started to look like he/she is in bullet time during combat, or is taking massive damage from low level enemies I could see you getting through the game without much complaint. Except for that "Who needs rescuing" thing...

#19
Heather Cline

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You know there is a work around for the makers sigh bug. Make sure no one in your party takes passive upgrades when you first get them. Then when you get them to a level you want to respec them at, go use a makers sigh on them and then pick your passive upgrades in the talent trees you want to use. Then leave them alone and never respec again. At least until the patch comes out anyways.

As for the Sebastian/Isabela bug. You can have them in your party, you just don't want to save with them in your party ever. Before saving the game, go to like the Hanged Man, remove every party member from your group and press x to accept. Go into the pause menu and check your abilities and make sure that there is no blue icon in your hawke's clock gear tree thing where the mabari icon is located. Once you are sure there is none in there, exit the pause menu, pick a new team that doesn't have Isabela/Sebastian and save. When you start the game again from that save state there will be no slow down or damage resistance bug.

I have come across the mysterious injury thing though and that is ticking me off to no end.

As for compensation, good luck with that.

#20
Mccoyn

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I just wanted to post in my 2 cents here.

I myself am currently attending College for a Bachelor of Science in Game Programming and Development. Some of these bugs seen like relatively easy fixes, Some bigger bugs take a little time to render.
Now this game has been out for 3 weeks now, From what I learned in college the Software and programming team take 2 weeks of information gathering. Then they start working on fixing the bugs. So really they have probably just started working on this game this past week. I suspect a patch coming soon either late this week or early next week.

Me personally however have no experience many bugs at all lately.I have play about 8 play throughs gaining all achievements. I find it stupid and very childish that this Topic was even created. If you want to bash a company for the amount of bugs, Then that's your right.

But all I am saying is that you guys need to look at it from a Programming and Development standpoint, If they just instantly started fixing exactly what people wanted this game wouldn't then that wouldn't make them good Developers, You always need to research these problems and find out what things in the script can be change and sort of this cant be.

Thanks for reading, McCoy

#21
jpzgoku

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atxbomber wrote...

I don't see anywhere were jpzgoku suggests badmouthing future releases "regardless of their worth." I don't want to put words in his mouth, but I took it to mean jpzgoku will be wary of preordering future BioWare titles, and if asked his opinion on said potential preorders, he's going to express them based off his poor DA2 experience. I don't think that's at all unreasonable.

Anyway, some sort of DLC or add-on compensation (assuming it itself wasn't buggy, 'natch) would go a long way towards restoring my confidence in BioWare and EA, though I don't know practical that would be.


Yes you are correct: It dosen't make sense for me to preorder a game if it is not going to be playable for a month, and I could be saving money by waiting for it to go down in price. If there is not conpensation for making me waste time and money on waiting for Dragon Age II patches, then I will let people I know that is it completley not worth buying a future Dragon Age or Bioware game on the release date because of my experience with DA II. I will advise people to wait for an 'Ultimate Edition' to come out because it will have more content, you will save money, and you won't have to wait for the numerous bugs and glitches to get fixed.

The argument that it is Xbox and Sony's faults for making us wait for a patch is redicioulous. They did not rush this game and make it unplayable upon release. This is Bioware and EA's faults for shipping the game as is. If Bioware was pushed by EA to make this game ready to ship by March 8th, when it was not finished, then there should have been extensive playtesting and polishing between the time that the game went gold and its realease date so that a patch would be ready on March 8th, or at least witin a week of the release. I read on dragonage.com back in the first or second week of February that the game was done and had gone gold. They should have used the remaining time fix what was left unfinished instead of making us wait a month for a patch.

#22
jpzgoku

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Mccoyn wrote...

Me personally however have no experience many bugs at all lately.I have play about 8 play throughs gaining all achievements. I find it stupid and very childish that this Topic was even created. If you want to bash a company for the amount of bugs, Then that's your right.

Thanks for reading, McCoy


You find it stupid and childish for me to expect products I buy to work, and when it doesn't I want to be compensated? I strongly disagree and don't see how this is stupid or childish.

In my previous post I wrote that they should have used the time between the game going gold and the realease date (which was somewhere between a month and 3 weeks) to work on fixing the game. At the minimum thats 2 weeks for information gathering and a week to work on a patch. So at worst we would have had to wait a week for the game to be playable.

#23
Cmpuwiz03

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Bugs are bugs. I played through the game fine. Do the bugs force me to want compensation? No. You want a bug ridden mess then go complain about Fallout: New Vegas.

Modifié par Cmpuwiz03, 01 avril 2011 - 05:35 .


#24
aArendsvark

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bikvala wrote...

We are waiting a month due to Microsoft Xbox Live restrictions. Before Bioware/EA can push a patch for DA2 it must go through MS's XBL "testing". Bioware does not comment on the timeline for patches since they have no control over how long MS takes for their "testing".


I think I'd have preferred this "testing" occur before the game was released.

#25
Ryenke

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The mages and Templars in Kirkwall would have a picnic together before we'd ever see any 'compensation' for a buggy game from a game developer. (In other words, dream on.)

The only way buggy, untested, broken games are NOT going to get released by game companies is if the consumers stop buying pre-releases, first day purchases etc. - i.e. if there is an effect to the bottom line. If enough fans of EA/Bioware titles get gun shy about buying/recommending pre-orders - maybe the situation would improve, but I still doubt it.

But I'm sure going to wait several months or until an ultimate edition comes out before I purchase (IF I purchase!) my next EA/Bioware game - and I'm going to try to make sure my husband does to for the ME3 game.