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Compensation for selling us a broken product.


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#51
Ravenmyste

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BY-TOR STORMDRAGON wrote...

Can't return opened software PERIOD unless for same title. Good luck. Played DA:O Ultimate, not a glitch through 130 hours. How is it I have a perfectly good Dragon Age 2? Using an X-Box Elite- which is 3 years old. How is it possible for my game to be a complete kick-ass game, no glitches (actually, a few nice ones in making extra loot!) and play all characters- no problems- and enjoying the 2nd playthrough seeing the multiple storyline twists siding with the Templars this time?
So...a patch with 100 fixes...let me see- I suppose that will render my good copy USELESS! Oh the horror. People certainly have the right to be upset. A lot said up to 50 hours were invested for naught?

I would have nuked the game and mailed it to EA. No lie. You people are incredibly patient.



actually amazon said they was doing that if you reading the threads about them returning opened  games.... that was bought from them and they named da2

nd i have the pro xbox 360 white version and i ve never hada problem with it got the air cooler  that helps it dramaticly foir 4 years now and it NEVER red ringed ever.. on the games i played  therew as some problems with games that locked up and didnt do anyhting fallout 3 they never really fixed that game with the locks up and or the  chracter at the end  if you already finshed it  and  go to play a different save it will lock up at the giant mech quest

Modifié par Ravenmyste, 02 avril 2011 - 07:15 .


#52
jpzgoku

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Ravenmyste wrote...

jpzgoku wrote...

 If Bioware dosen't want everybody who is experienceing their numerous game ruining bugs and glitches bad mouthing their future Bioware and/or Dragon Age games then they should make it up to us somehow.

My idea is that everyone who owns a registered copy of Dragon Age II before the patch is released recieves the next two future DLC gameplay expansions (not equipment DLC's because those are worthless) for free, or gets a sizable discount on all future Dragon Age II DLCs.

Its a bad idea to treat you biggest fans like this and not make it up to them somehow. A lot of people have allready been influenced enough to put off buying the next Bioware or Dragon Age games untill the product has declined in price or an "Ultimate Edition" of that game is released, in part so that we won't have to deal with the same situation. Giving us free DLC would help improve my confidence in future Bioware games and inprove my outlook of the company, which has been tarnished by this unfinished product.


that wont happen and who are you to think you deserve or we deserve a discount,  if youre not happy return it end of story, return it... there your compensation, dont demand something that  they are trying to fix or you think the game is awful because they did something different to us, those dlc are not going to be free unless they want to give us a bone ... oh wait all those items and 2 free dlcs{ if you got the sig and  played dragon age legends} you already got them  just sit back and wait while they fix and see what they do..:whistle:


Were you not reading any of the threads? Lots of people want their money back but since we opened our games they are not alllowing returns. If EA will refund my game that would make me very happy and I would jump on that offer right away.

"Who are you to think you or we deserve a discount". . . I am (we are) consumers that were sold a broken unfinished product and are not being allowed to get a refund and return this product. You don't think that this is a good reason for compensation or a discount?

Modifié par jpzgoku, 02 avril 2011 - 11:45 .


#53
1Nosphorus1

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Ravenmyste wrote...

that wont happen and who are you to think you deserve or we deserve a discount,  if youre not happy return it end of story, return it... there your compensation, dont demand something that  they are trying to fix or you think the game is awful because they did something different to us, those dlc are not going to be free unless they want to give us a bone ... oh wait all those items and 2 free dlcs{ if you got the sig and  played dragon age legends} you already got them  just sit back and wait while they fix and see what they do..:whistle:


Indeed who is he to think he's allowed a refund for a defective product, honestly some people...:whistle:

Good luck to you getting a refund dude, I'm willing to give it the benefit of the doubt once it's patched, however I doubt that's going to be a while, since this Thursday I'd of had the game for a month, and these problems were clearly there before the game went "gold".

#54
Harley_Dude

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You be the judge. I think they fail.

§ 2-314. Implied Warranty: Merchantability; Usage of Trade.
2-316), a warranty that the goods shall be merchantable is implied in a contract for their sale if the seller is a merchant with respect to goods of that kind. Under this section the serving for value of food or drink to be consumed either on the premises or elsewhere is a sale.
Goods to be merchantable must be at least such as
  • (a) pass without objection in the trade under the contract description; and
  • (B) in the case of fungible goods, are of fair average quality within the description; and
  • © are fit for the ordinary purposes for which such goods are used; and
  • (d) run, within the variations permitted by the agreement, of even kind, quality and quantity within each unit and among all units involved; and
  • (e) are adequately contained, packaged, and labeled as the agreement may require; and
  • (f) conform to the promise or affirmations of fact made on the container or label if any.
2-316) other implied warranties may arise from course of dealing or usage of trade.

#55
maxspiderx

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Thanks to gamers like you, Dragon Age II is off to a great start – breaking the 1 million mark in less than two weeks and faster than Dragon Age: Origins. We appreciate your support. As a special thank you for helping with the game's early success, BioWare would like to present you with a download code for 2010's Game of the Year, Mass Effect 2 on PC. As always, we sincerely appreciate your support and passion as we remain focused on delivering quality interactive experiences now and in the future. Look for more exciting things coming from Dragon Age, Mass Effect, and Star Wars: The Old Republic in the future, including our recent launch of Mass Effect 2 Arrival DLC

To qualify and get your Mass Effect 2 PC download code, please follow these steps before April 30, 2011 at 11:59pm PDT:
1. Activate the Online Pass content that came with your copy of Dragon Age II (The Black Emporium)
2. Start the game and log in using your EA Account or create a new EA Account
3. Visit http://social.bioware.com/me2offer and log in with that EA Account
4. Enter your Online Pass code and click "Submit". You will then be provided the code for Mass Effect 2.
5. Open the EA Download Manager and enter the code to commence download (if you don't have the EA Download Manager installed, it can be found here: http://eastore.ea.com/eadm)


There is our compensation for free beta testing service, a digital copy of ME2 for all 3 of you who don't already own it yet.