Hi, I have a problem with trying to start a female character on the pc version of the game. My wife wants to try and play but every time she gets to the character creation screen selects her sex, race, class and rank then clicks next the game crashes to desktop. Wont work on any female characters of any race. Works on all the male characters though. I have been playing for about 3 days now with zero issues until she tried to make her character. I have upgraded the game to patch 1.0.1b Any pointers on how to fix this or what is wrong? Thanks in advance.
Trouble Creating Female Character.
Débuté par
moocenary
, nov. 18 2009 11:07
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#2
Posté 18 novembre 2009 - 05:46
Allan Schumacher
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- BioWare Employees
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- 7 640 messages
This is the first that I have seen of this issue.
Just a quick check, I assume you're both on the PC? If so, do you have the Toolset installed? That has been causing some weird issues for a lot of people (see point 4 in the General FAQ at the top of the page for more details).
I'll try to help as best I can, but personally I have never had an issue creating a female character.
Just a quick check, I assume you're both on the PC? If so, do you have the Toolset installed? That has been causing some weird issues for a lot of people (see point 4 in the General FAQ at the top of the page for more details).
I'll try to help as best I can, but personally I have never had an issue creating a female character.
#3
Posté 18 novembre 2009 - 06:48
Allan Schumacher
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- BioWare Employees
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- 7 640 messages
Do you get an error message or anything, or does it just boot you back to the desktop?
#4
Posté 18 novembre 2009 - 07:51
Allan Schumacher
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- BioWare Employees
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- 7 640 messages
I will file this and we will start investigating it.
Since it's my first encounter with this bug, it'd be useful to get some information about your respective systems. It doesn't seem like it'd be a system related bug, but with PCs sometimes you just never know.
The only possible workaround I could think of right now is uninstalling the game (and make sure that there is nothing lingering where the game used to be), and reinstalling it, as my best guess is that something got buggered up with picking females during chargen for some unknown reason.
Hopefully with a bit of luck we can try to narrow down what is causing this.
Allan
Since it's my first encounter with this bug, it'd be useful to get some information about your respective systems. It doesn't seem like it'd be a system related bug, but with PCs sometimes you just never know.
The only possible workaround I could think of right now is uninstalling the game (and make sure that there is nothing lingering where the game used to be), and reinstalling it, as my best guess is that something got buggered up with picking females during chargen for some unknown reason.
Hopefully with a bit of luck we can try to narrow down what is causing this.
Allan
#5
Posté 20 novembre 2009 - 12:10
Allan Schumacher
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- BioWare Employees
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- 7 640 messages
Thanks for the feedback.
Unfortunately the issue is more nebulous I had hoped for. If bustedwheel is able to post his specs, we might be able to start finding some connections. Unless nVidia did some funky business with their graphics card numbering, your graphics card does meet the system requirements for the game. If you can get one for free to swap out and test, by all means do so.
I'm continuing to track the bug, but unfortunately at this moment I have nothing to recommend.
I apologize for the inconvenience.
Allan
EDIT: Some other people have reported issues with character generation. They haven't been the same, but that person was using an Intel Celeron processor (and a host of other non-supported components too). It could be that the Celerons have an issue.
Unfortunately the issue is more nebulous I had hoped for. If bustedwheel is able to post his specs, we might be able to start finding some connections. Unless nVidia did some funky business with their graphics card numbering, your graphics card does meet the system requirements for the game. If you can get one for free to swap out and test, by all means do so.
I'm continuing to track the bug, but unfortunately at this moment I have nothing to recommend.
I apologize for the inconvenience.
Allan
EDIT: Some other people have reported issues with character generation. They haven't been the same, but that person was using an Intel Celeron processor (and a host of other non-supported components too). It could be that the Celerons have an issue.
Modifié par Allan Schumacher, 20 novembre 2009 - 12:18 .
