85 réponses à ce sujet

[friggi]

didnt find this thread first, so i started this thread: http://social.biowar...58/index/251438

but, reducing it only to one core didnt help me either. my cpu is, however overclocked and that is, what i'll check for now, but it has been running stable like this for 1-2 years, and both cores worked at 100% for at least 5h straight before (didnt crash afterwards, i just never needed my cpu to work longer).

[KilroyKilgore]

I initially had the same problems that everyone else had after upgrading to Win 7.

Try the following;

1.  Right click on DA icon on your desktop, go to properties
2.  Click on compatability, select Win Vista Service Pack 2
3.  Click box thats says run as administrator

That has fixed the issues with all my games that have not wanted to run in default/native Win7.

Then save the changes.

Also ensure all drivers, especially video and sound are up to date. 

Hope this helps.

Modifié par KilroyKilgore, 20 novembre 2009 - 02:41 .

[Cr8zyEddie]

KilroyKilgore wrote...

I initially had the same problems that everyone else had after upgrading to Win 7.

Try the following;

1.  Right click on DA icon on your desktop, go to properties
2.  Click on compatability, select Win Vista Service Pack 2
3.  Click box thats says run as administrator

That has fixed the issues with all my games that have not wanted to run in default/native Win7.

Then save the changes.

Also ensure all drivers, especially video and sound are up to date. 

Hope this helps.

That's something easy to check, I'll try it. Mine is a fresh Windows 7 install FWIW. Thanks!

Modifié par Cr8zyEddie, 20 novembre 2009 - 03:12 .

[friggi]

alright, tried the downclocking. this time -again after roughly 30min- the game didnt freeze, but crashed and it closed itself down, with the usual error message.

so saying it is oc-related is not entirely true and i would guess, that i can run it oc'd, when the problem is fixed, which causes it to crash in the first place.

[Cr8zyEddie]

BTW I've e-mailed their official support since I guess only community people can help on this forum (Although I do see some Bioware rep posts). You might want to e-mail them as well.

[Doofus42]

I would like to thank everyone for this flame free thread. It was refreshing to see good intentioned people trying to fix a problem. Cr8zyEddie, I hope that you patience and diligence pay off.



I have been running DAO on the following Windows 7 x64 system without any major problems:



Windows 7 Pro x64

Intel Quad Core Q6600 2.4GHz OC'ed to 3.6 GHz

EVGA 780i Motherboard (nVidia 780i chipset) FSB 1600 MHz

4GB Corsair Dominator @ 800 MHz

2 nVidia 8800GT 512MB in SLI mode 195.39 Beta (nVidia has a newer Beta driver available)

onboard RealTek sound



My 8800GT's always run very hot with the stock cooling. I did have one lockup with the red bloches followed by a hard lockup when I did not manually increase the fan speed. But other than this I do not remember having any other system lockups.



I will mention this only because I have not seen this in this thread. Have you installed the chipset drivers (.inf files) for your motherboard?



Now this is the crazy part of my post. I have installed both the x86 (32bit) and x64 (64bit) versions of the Visual C++ runtime libraries. I know this seems like a crazy suggestion, but it is fairly simple to do and doesn't have much potential for bad side effects.

[Cr8zyEddie]

@Doofus42 - Since I fresh installed Windows 7 and things seemed stable I didn't specifically put on the chipset drivers - but that's a good call as well. I would have done the Visual C++ deal - but by time I got into really testing this the 1.01b patch had been released, which installed it's own Visual C++ stuff - so I figured that should work since that's what they want us to specifically use. I don't mind having both installed (I'm at work so I'm not sure if they both are or not) so that's another thing I could try.

Thanks again people!

Modifié par Cr8zyEddie, 20 novembre 2009 - 04:33 .

[EJ42]

I have one save game file that results in 100% failure every single time. I hit the Zev encounter on the road, and saved just before engaging his group. After the battle, the cutscene begins. When I click on the "Wake him up" choice, within five seconds, the cutscene begins to stutter and eventually lock up my entire system. My XP system does not fail with this same file when I copy it over.



I have the toolset installed on both my XP32 and Win7 64-bit HDDs (same computer), so I'm going to try a few debug steps. The first thing I'm going to try is the Visual C++ x64 runtime that Doofus42 suggested. If that doesn't work, I did notice some strange files in my toolsetexport folder, which do not correspond to anything I've done with the toolset. I'm going to move that entire folder out to a backup location to see if somehow the toolset has something jumbled up.

[Corelias]

@Cr8zyEddie



You said to have tested different NVIDIA driver versions. Have you also tried the 195.39 and 195.55 betas?



Since there are many (?) people who don't have the problems you have, that indicates that it is not DA or the OS (Win7 x64) itself that is flawed. If it's not a temperature issue it could be an "interface" problem between DA, the driver and the OS. Since DA and the OS work together on many (?) systems, maybe the implementation of the driver for the 8800GTS in NVIDIAS unified driver is the cause. Has anyone started a list on which GPUs this issues occur? Has anyone a working 8800GTS ? Which mainboard (chipset) is used?

[Cr8zyEddie]

Corelias wrote...

@Cr8zyEddie

You said to have tested different NVIDIA driver versions. Have you also tried the 195.39 and 195.55 betas?

Since there are many (?) people who don't have the problems you have, that indicates that it is not DA or the OS (Win7 x64) itself that is flawed. If it's not a temperature issue it could be an "interface" problem between DA, the driver and the OS. Since DA and the OS work together on many (?) systems, maybe the implementation of the driver for the 8800GTS in NVIDIAS unified driver is the cause. Has anyone started a list on which GPUs this issues occur? Has anyone a working 8800GTS ? Which mainboard (chipset) is used?

True, there are a lot of people not having this issue, but there certainly are a lot of people here with similar or the exact issue I'm having - a lot of scattered threads plus there are a lot in the main support thread (I posted my stuff there as well).

I'm at work so I can't say which version of nvidia drivers are currently installed. I can tell you I installed one version upon installing Windows 7 the first time, another version after installing DA and it was giving me problems, and then falling back to another version someone else suggested. I know that doesn't say much atm but again I'm at work and don't have driver version numbers in front of me.

I can tell you I have not tried the beta drivers, so I will certainly try those as well.

My mainboard chipset is the Intel P35 Express chipset (GIGABYTE GA-EP35-DS3L mobo) FYI.

Thanks again!

[Sunnyhat1]

Heya Eddie/rest,
i am using this config and i only had one issue (finished game two times now), but that wasn't hardware related.
OS: Windows 7 Pro x64
CPU: Intel Q9550 (only slightly OC'ed)
MB: ASUS P5Q Turbo
GFX: GeForce GTX295
RAM: 4GB DDR2 1066 (OZC i believe)
Now i'm using the Steam version for all it matters and i didnt do any special tricks to get the game working. No compatibility mode or anything. The only problem i encountered was that the Dragon Age Updater service wouldn't start correctly and i had to start it manually to get my DLC items working. I'm hoping 1.01b fixes that (Steam doesnt have it yet).
When i read your first post i would've sworn it's the PSU. I had a very similar issue when i upgraded my GFX card from a GTX260 to a 295. My old 600W BeQuiet just didnt have the rail power (that sounds soo sifi XD) for the SLI card. But now i'm not so sure anymore.
Anyway the only idea i have at this point would be the page file. Do you have enough free HD space on your drives? What are the page file settings you use? It's a shot in the dark but it would explain why the crashes are so random (given everything you tested already).
Otherwise you can mark this as just another nvidia-works post on the list. Though as said above it is very CPU hungry. GPU seems almost neglectable.

Modifié par Sunnyhat1, 20 novembre 2009 - 05:49 .

[Cr8zyEddie]

I'll check my disk space, but it's a 120gb HD with only Windows, Torchlight and this game - ok the testing utils (cpu-z, gpu-z, coretemp, prime95) Quicken, and anti-virus but that's it. So without looking it should be plenty. I have no idea what my pagefile settings are - I assume it's set to whatever Windows 7 defaults are since I've never tinkered with it. I'll check it (at work atm). Only have one drive on the computer other than flash or usb drives I hook up occasionally.

I'm with you about the PSU. I just don't have another one with high enough wattage laying around to check. Part of me says I shouldn't have to buy one just to play this game, but we'll see how frustrated I get .

Thanks!

Modifié par Cr8zyEddie, 20 novembre 2009 - 06:02 .

[Sunnyhat1]

Wattage isnt the issue really. My retailer instantly knew what was wrong when i described my issue, but the problem was that my PSU was too old and didnt have the right 12V rails for the SLI card. A newer 600Watt PSU with these rails would be enough even for my quad-core/SLI setup.

Your PSU is newer and from the descriptions i digged up it should have no problem what'soever to power your hardware. If anything, it is faulty, not too weak. Maybe you can get a refund if you bought it locally and it is indeed broken.

[Tosheroon]

Cr8zyEddie, sorry that the power scheme change didn't help.



I noticed that you mentioned that this is a fresh install of Windows 7 you are running on. Have you tried downloading the DirectX Redistributable from MS website (the web installer is smaller size, but I prefer the redist because I know it is complete)? Windows 7 does not come with all the updated DX9 runtime files it really should.

[Cr8zyEddie]

Lobsang1979 wrote...

Cr8zyEddie, sorry that the power scheme change didn't help.

I noticed that you mentioned that this is a fresh install of Windows 7 you are running on. Have you tried downloading the DirectX Redistributable from MS website (the web installer is smaller size, but I prefer the redist because I know it is complete)? Windows 7 does not come with all the updated DX9 runtime files it really should.

Nope haven't done that, yet another good thing to try.

Thanks again

[Cr8zyEddie]

For those of you who are working under Windows 7 x64 could you post your power supply info? After I try a few more things if I'm unsuccessful I may get a new one for the heck of it. I'm curious about your psu specs.

Thanks

[AtraAngelis]

Cr8zyEddie wrote...

For those of you who are working under Windows 7 x64 could you post your power supply info? After I try a few more things if I'm unsuccessful I may get a new one for the heck of it. I'm curious about your psu specs.

Thanks

750W PSU
1x BFG GTX260
Win7 x64. No crashes no Errors since install.

[Matthew Young CT]

Get this one occasionally. Seems like a bug, as it can be reproduced. Had a save in camp where every time I talked to dog it hard locked.



PSU is 520w with 4770/e8500/1HDD, pretty low usage. PSU issues would likely manifest in many games anyway, and I'm fine elsewhere.

[Jcronwell]

Windows 7 x64

1200 watt PSU

AMD ii x4 phenom 3.4ghz

8gb ram

Nvidia GTX 295



I get a BSOD randomly on mine as well. Except my event viewer is saying this

"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."



thoughts anyone?

[Cr8zyEddie]

Jcronwell wrote...

Windows 7 x64
1200 watt PSU
AMD ii x4 phenom 3.4ghz
8gb ram
Nvidia GTX 295

I get a BSOD randomly on mine as well. Except my event viewer is saying this
"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."

thoughts anyone?

I would Google " 0x80041003". There are quite a few finds about your exact message, although I'm not sure it's related to your BSOD's. I'll let you decide if you want to follow their instructions or not.

[Jcronwell]

Cr8zyEddie wrote...

Jcronwell wrote...

Windows 7 x64
1200 watt PSU
AMD ii x4 phenom 3.4ghz
8gb ram
Nvidia GTX 295

I get a BSOD randomly on mine as well. Except my event viewer is saying this
"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."

thoughts anyone?

I would Google " 0x80041003". There are quite a few finds about your exact message, although I'm not sure it's related to your BSOD's. I'll let you decide if you want to follow their instructions or not.

I also get this error as well,

"Faulting application name: DAOrigins.exe, version: 1.1.9363.0, time stamp: 0x4ae9d52d
Faulting module name: d3d9.dll, version: 6.1.7600.16384, time stamp: 0x4a58447c
Exception code: 0xc0000005
Fault offset: 0x00025b3f
Faulting process id: 0xe24
Faulting application start time: 0x01ca69b0118bffaf
Faulting application path: C:\\Games\\Dragon Age\\bin_ship\\DAOrigins.exe
Faulting module path: C:\\Windows\\system32\\d3d9.dll
Report Id: 36debd9b-d5a5-11de-9848-90e6ba1248fb"

looking into it a little, looks like a possible DEP problem but who knows.

[Oltep]

I haven't experienced any lockups but I have crashed to the desktop maybe 4 times; most notably right after loading a save game twice in a row after getting killed.  I am still running patch 1.01a simply because I haven't had time this week yet to apply 1.01b.  Not knowing what to expect I gimped my in-game settings before launching the first time.  I've been running at 1680x1050 w/ 2xAA with everything else cranked.  I opted not to automatically upload screenshots, etc.  After seeing all the forum posts on release day of everyone having issues I considered myself lucky and decided to leave the settings as they were.

Asus P5K Deluxe (Intel P-35 chipset)
Intel Core 2 Duo E8500 3.16GHz
4GB Corsair Dominator XMS2 DDR2 1066 (2x 2GB)
Corsair 650TX 650-watt PSU
EVGA GeForce GTX 260 Core 216 Superclocked
WD 10K Raptor 150GB WD1500ADFD
WD 7K 250GB WD2500AAKS
Creative X-Fi Xtreme Gamer
Windows 7 x64 Home Premium


The only software titles I currently have installed besides Dragon Age are ArmA 2, Office 2007 Enterprise, and Adobe Reader 9.2.  I honestly don't believe all of these folks are having hardware issues (maybe some are) since most have indicated they can turn right around and run other games like Crysis without any catastrophic failures.

[Cr8zyEddie]

Jcronwell wrote...

Cr8zyEddie wrote...

Jcronwell wrote...

Windows 7 x64
1200 watt PSU
AMD ii x4 phenom 3.4ghz
8gb ram
Nvidia GTX 295

I get a BSOD randomly on mine as well. Except my event viewer is saying this
"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."

thoughts anyone?

I would Google " 0x80041003". There are quite a few finds about your exact message, although I'm not sure it's related to your BSOD's. I'll let you decide if you want to follow their instructions or not.

I also get this error as well,

"Faulting application name: DAOrigins.exe, version: 1.1.9363.0, time stamp: 0x4ae9d52d
Faulting module name: d3d9.dll, version: 6.1.7600.16384, time stamp: 0x4a58447c
Exception code: 0xc0000005
Fault offset: 0x00025b3f
Faulting process id: 0xe24
Faulting application start time: 0x01ca69b0118bffaf
Faulting application path: C:\\\\Games\\\\Dragon Age\\\\bin_ship\\\\DAOrigins.exe
Faulting module path: C:\\\\Windows\\\\system32\\\\d3d9.dll
Report Id: 36debd9b-d5a5-11de-9848-90e6ba1248fb"

looking into it a little, looks like a possible DEP problem but who knows.

Well that looks like something related to directx9. Maybe run a dxdiag and verify everything is ok there?

[Kellenstar]

howdy!

i had similar problems w/ black screen complete lockup.

tried multiple fixes and was able to play hours yesterday without problems after manually setting video card fan speed to 100%

my ati 5770 otherwise would not spin up to 100% during the game if i left it on auto.

makes me wonder if there is an issue with the driver blocking the temp sensors???

[annachro7]

I am not sure if this is where I post this but I am new to this. I am getting windows 7 soon and have been playing the game on vista, how do I update? Can I keep the game I am working on now? How do Isave my game when I install windows 7?