631 réponses à ce sujet

[FetchBois]

In this day ‘n’ age where DRM and DLC is so important to developers and publishers, we really shouldn’t need to go hunting around for information when a server goes down. A message should simply pop up within the game explaining that the server has developed a fault; that normal service will be resumed ASAP; and apologise for the inconvenience.
Is that sarcastic enough for you Hirakata?

[PhynoxNight]

I posted over by http://www.reddit.co...entire_weekend/

power to the people

[LeifofRohan]

Jeez. Last night my stuff worked fine but I got on today and load my game, and all my guys are naked and their weapons gone >_< I can load my game just i lost all of the stuff. Waiting BIOWARE please!

Also, when I log in it says authorized, I load  the game, unauthorized.... so frustrating >_<

Modifié par LeifofRohan, 11 avril 2011 - 03:10 .

[mithras1880]

Having a short holiday, I was going to finish my last DLC content from the Ultimate edition before using the Character file for DA2. Now I'm glad I didn't purchase DA2 yet, and I'm definately not going to until I can finish the content I already bought. Just throwing that out there.

[Takamori The Templar]

Meh, guess I will make an extra-hour on studies since my break time is broken

Also something to entertain people

[vicious796]

Considering it's Monday and only 11:20 EST, anyone to work on it probably works on the west coast and is just now getting into their cars (with a normal 9-5 schedule). There is an EA office down the street from where I work though...

[FuzzyBee]

vicious796 wrote...

Considering it's Monday and only 11:20 EST, anyone to work on it probably works on the west coast and is just now getting into their cars (with a normal 9-5 schedule). There is an EA office down the street from where I work though...

There's an office down the street?  I say you go in there with your hot poker and do some damage!

[Triclaw1]

Hi Guys, didn't want to read through the whole thing, but I got it running, even though the servers are still down.
Start the game and log in
Exit the game
Start the game and now quickly cancel the login to the Servers.
Now all DLc and items from them is available, and could play normally.

I guess I will ignore my fantastic online Profile option from now on and stay offline

Enjoy,
Tom.

[mamachobe]

If this goes on for another few days, I'm tempted to think that they are officially ending the support/retiring their servers without taking away DLC authorization, effectively screwing us all.

[mellanslag]

If that happened then they would be effectively setting themselves up for a couple of days in court. Lucky for me, I'm an optimist who has access to Tetris while biowarEA fix their stuff.

[Savormix]

Triclaw1 wrote...

Hi Guys, didn't want to read through the whole thing, but I got it running, even though the servers are still down.
Start the game and log in
Exit the game
Start the game and now quickly cancel the login to the Servers.
Now all DLc and items from them is available, and could play normally.

I guess I will ignore my fantastic online Profile option from now on and stay offline

Enjoy,
Tom.

As it was noted in this thread for a few times already, this only works with a proper Profile.dap file (that is, you must have authorized the DLCs earlier).
You do not need to cancel log in, you can disable it and after restarting the game once you will be able to play with all the DLCs while offline forever.

But you see, EA has suggested that people reinstall the game and/or delete certain files, so many people either don't have or have lost their Profile.dap

[AppleSoda]

PhynoxNight wrote...

I posted over by http://www.reddit.co...entire_weekend/

power to the people

I also did a little bit of publicity on the matter: 

http://slashdot.org/...-When-DRM-hurts

(Vote on the piece so that the issue gains popularity.)

Modifié par RedundantCookie, 11 avril 2011 - 03:56 .

[Animositisomina]

Hirakata Jen wrote...

Off to bed with me.

Madam, I hardly know you! But if you insist...  

[Cfairy]

I have contacted the law firm that is handling the class action against EA that involves Madden Football. I think it is obvious, given the length of down time and the lies from customer support, that they do not intend to support this game.

There is a form you can submit to the firm about the issue to request they consider a class action. Here is the link to the firm.

http://www.hbsslaw.com/home/

[AppleSoda]

RedundantCookie wrote...

PhynoxNight wrote...

I posted over by http://www.reddit.co...entire_weekend/

power to the people

I also did a little bit of publicity on the matter: 

http://slashdot.org/...-When-DRM-hurts

(Vote on the piece so that the issue gains popularity.)

It may also show on Kotaku soon, however I really hope the matter is fixed before it does. My only issue is the lack of official word on the matter. So many consumers wasting their time troubleshooting, and what not. I admit I still love Bioware for their creative masterpieces, but I have a right to be upset, angry annoyed and hence vocal when a company misbehaves.

[AppleSoda]

Cfairy wrote...

I have contacted the law firm that is handling the class action against EA that involves Madden Football. I think it is obvious, given the length of down time and the lies from customer support, that they do not intend to support this game.

There is a form you can submit to the firm about the issue to request they consider a class action. Here is the link to the firm.

http://www.hbsslaw.com/home/

I do not think that is the case at all, and wasting time even pondering on filing this is unnecesary, and probably more harmful than useful. This is simply a case of some disregard towards the player base. The issue with the DLC will be fixed soon. My 'beef', is the fact that there was NO official word on the matter, and very sloppy scattered information on an individual level by Customer Service.

And of course, I also hope that this doesn't repeat in the future. We own a product that depends entirely on whatever goes on a remote server. And this is NOT an MMO.

[PhynoxNight]

When you buy a game that requires an online authentication, doesn't that mean the company is liable to make sure you can continue to play that game?

Would love to know what the courts would say about it in terms of a contract between buyer and seller.

[Sephilim]

I really picked the wrong weekend to buy this.

[abandonedharpy]

Just checked again, still nothing. Morning everyone, hope you all slept well at least.

[Deathwurm]

Cfairy wrote...

I have contacted the law firm that is handling the class action against EA that involves Madden Football. I think it is obvious, given the length of down time and the lies from customer support, that they do not intend to support this game.

There is a form you can submit to the firm about the issue to request they consider a class action. Here is the link to the firm.

http://www.hbsslaw.com/home/

I would not hold my breath for a response.
The EA Lawsuit is an Anti-Trust lawsuit and it also includes the NFL, the NCAA, and The Arena Football League (guess they've finally found some legitimacy in that League)
It is centered around un-fair business practices leading to higher prices for the consumer.
A server being down is a very different issue.

[Fushigi]

Cfairy wrote...

I have contacted the law firm that is handling the class action against EA that involves Madden Football. I think it is obvious, given the length of down time and the lies from customer support, that they do not intend to support this game.

There is a form you can submit to the firm about the issue to request they consider a class action. Here is the link to the firm.

http://www.hbsslaw.com/home/

This suit doesn't have ANY connection with our case. What's the profit for you in it, I should ask?

[AppleSoda]

Deathwurm wrote...

Cfairy wrote...

I have contacted the law firm that is handling the class action against EA that involves Madden Football. I think it is obvious, given the length of down time and the lies from customer support, that they do not intend to support this game.

There is a form you can submit to the firm about the issue to request they consider a class action. Here is the link to the firm.

http://www.hbsslaw.com/home/

I would not hold my breath for a response.
The EA Lawsuit is an Anti-Trust lawsuit and it also includes the NFL, the NCAA, and The Arena Football League (guess they've finally found some legitimacy in that League)
It is centered around un-fair business practices leading to higher prices for the consumer.
A server being down is a very different issue.

Agreed.

[RaenImrahl]

Cfairy wrote...

I have contacted the law firm that is handling the class action against EA that involves Madden Football. I think it is obvious, given the length of down time and the lies from customer support, that they do not intend to support this game.

There is a form you can submit to the firm about the issue to request they consider a class action. Here is the link to the firm.

http://www.hbsslaw.com/home/

With respect, I created this topic to discuss the server issue itself and allow people to help each other troubleshoot issues.  If you want to contemplate (silly, in my opinion) legal action, please go ahead and create a new thread.

[Cfairy]

I was an atty for 25 years. I'll get a response. The only issue is, whether it is yet arises to the point of class action. While litigation was my area of expertise, class action was not as it is quite specialized.

Getting a response is the easy part.

[PhynoxNight]

EA support told me to reinstall the game they seem to think the servers are back up. So now have to redownload the deluxe edition and see....