631 réponses à ce sujet

[PhynoxNight]

Was just told this by support:

Simon: As it is already a known issue to our development team, they are working on it to get it work properly.
Simon: So if that does not works I would appreciate if you wi for some more days.

[abandonedharpy]

I dislike Simon. He's the one that stiffed me out of my coupon =(

[RaenImrahl]

PhynoxNight wrote...

EA support told me to reinstall the game they seem to think the servers are back up. So now have to redownload the deluxe edition and see....

I would wait.  Just my opinion, but unless you've had other problems or have already uninstalled it, there should be NO reason to reinstall the game because their server went down.

[George_Gordon]

So does anyone think EA/Bioware has even bothered to look at our now 21 pages of discussion about this issue?

[Fushigi]

abandonedharpy wrote...

I dislike Simon. He's the one that stiffed me out of my coupon =(

Oh mean mean person Simon.

Modifié par Fushigi, 11 avril 2011 - 04:39 .

[mamachobe]

George_Gordon wrote...

So does anyone think EA/Bioware has even bothered to look at our now 21 pages of discussion about this issue?

Nope. Maybe when hell freezes over.

[abandonedharpy]

Fushigi wrote...

abandonedharpy wrote...

I dislike Simon. He's the one that stiffed me out of my coupon =(

Oh mean mean person Simon.

ROFL YES! But it turned out ok, I opened up a new ticket and talked to a nice fellow named George. Oh man, I'm so saving that pic though

[Takamori The Templar]

Patience people, its not like that we only have DA:O in our days .
Still studying Civil Law, contracts :3.

[RaenImrahl]

George_Gordon wrote...

So does anyone think EA/Bioware has even bothered to look at our now 21 pages of discussion about this issue?

No.  No one from EA/Bioware has responded in this particular forum in months.  And even if they did, the occasional comment about a lawsuits will put them off, anyway.

My suggestion... go to sites like IGN, Joystiq, Ars Technica, and others... any of the bigger sites that raved about DAO when it was released two years ago... and tell them what's going on with the game. 

A premeire game like this, and a single-player game to boot, being crippled by a server issue?  That sounds like news.

A further suggestion... when contacting these sites, they usually have a "tips" link, or something like that.  Posting on their forums is probably not enough.  Also, it goes without saying, that using reasonable and polite language (and decent grammar) will help.

[Deathwurm]

RaenImrahl wrote...

PhynoxNight wrote...

EA support told me to reinstall the game they seem to think the servers are back up. So now have to redownload the deluxe edition and see....

I would wait.  Just my opinion, but unless you've had other problems or have already uninstalled it, there should be NO reason to reinstall the game because their server went down.

I really have to strongly agree. I know very little about Computers, but I do know that the Tech advice and "workarounds" being given out be Tech support are simply too extreme to try at this point.

[whiteraider]

I've just spent 2 hours on the phone with EA support and still have no idea when things are going to be fixed, but now my ticket is on it's way to 3rd line support.

The 1st rep. I spoke to this time re-added all my DLC to my account, without success!
The 2nd went through every fix suggested here (Reinstalling the CD keys, DAUServiceDiagnostic_beta.exe, addins.xml) again no success!
But he has added a log fragement showing errors from the DADM server showing both Points and a missing xml file errors, so maybe the ball will start rolling soon (3 days max to look at the ticket)

[AppleSoda]

RaenImrahl wrote...

George_Gordon wrote...

So does anyone think EA/Bioware has even bothered to look at our now 21 pages of discussion about this issue?

No.  No one from EA/Bioware has responded in this particular forum in months.  And even if they did, the occasional comment about a lawsuits will put them off, anyway.

My suggestion... go to sites like IGN, Joystiq, Ars Technica, and others... any of the bigger sites that raved about DAO when it was released two years ago... and tell them what's going on with the game. 

A premeire game like this, and a single-player game to boot, being crippled by a server issue?  That sounds like news.

A further suggestion... when contacting these sites, they usually have a "tips" link, or something like that.  Posting on their forums is probably not enough.  Also, it goes without saying, that using reasonable and polite language (and decent grammar) will help.

Yes. I sent one of these "tips" to Kotaku besides the "news" about it that I posted on Slashdot.

[George_Gordon]

I just sent a tip to Joystiq. Hopefully we get some attention to this soon.

[PhynoxNight]

$20 EA Store Code = 1600 BioWare points.

Now I wont feel silly buying the Arrival once I get back to it.

[N4vYSe4L7]

I believe something is now happening as i am totally unable to log into dragon age servers now

[George_Gordon]

PhynoxNight wrote...

$20 EA Store Code = 1600 BioWare points.

Now I wont feel silly buying the Arrival once I get back to it.

Arrival was pretty meh. Just played it last night, while waiting for, you guessed it, Bioware to fix their damn servers.

[MisterLongPants]

yeah i emailed joystiq about it this morning, gave them a link to this very thread

Hi, Joystiq employee if you are reading this....seems Bioware isn't

and yeah, Arrival was extreamly half-arsed dlc.

Go into a room kill everybody

Repeat x8

...the end.

Modifié par MisterLongPants, 11 avril 2011 - 04:55 .

[George_Gordon]

Also, Kotaku just replied to me. Maybe they'll do something on it.

[mamachobe]

George_Gordon wrote...

Also, Kotaku just replied to me. Maybe they'll do something on it.

A favorable reply, I hope? 

[AppleSoda]

N4vYSe4L7 wrote...

I believe something is now happening as i am totally unable to log into dragon age servers now

No, same ol' for me still.

[MisterLongPants]

George_Gordon wrote...

Also, Kotaku just replied to me. Maybe they'll do something on it.

I'm off to bed now but at least that is a good note to go out on. Really hope I wake up tomorrow to some damning reports.

[George_Gordon]

mamachobe wrote...

George_Gordon wrote...

Also, Kotaku just replied to me. Maybe they'll do something on it.

A favorable reply, I hope? 

They were asking if the servers were still down.

[RaenImrahl]

I've PM'ed a couple of Bioware folks who appear to have been posting online today in other areas/unrelated topics. I have no special relationship with anyone, but hopefully someone will take a look here and realize it's good business to (finally) get in front of this issue.

[mamachobe]

George_Gordon wrote...

mamachobe wrote...

George_Gordon wrote...

Also, Kotaku just replied to me. Maybe they'll do something on it.

A favorable reply, I hope? 

They were asking if the servers were still down.

Fair enough. Thanks for your efforts.

[mamachobe]

RaenImrahl wrote...

I've PM'ed a couple of Bioware folks who appear to have been posting online today in other areas/unrelated topics. I have no special relationship with anyone, but hopefully someone will take a look here and realize it's good business to (finally) get in front of this issue.

Wow, so they pretty much left the support forum for the users to help each other? Not even a peek on the hot topics. Sure wish they'll take a look now.