**THE GREAT OUTAGE OF 2011** (or, "why is my DLC is STILL not working, just like it wasn't all weekend long?!")
#526
Posté 11 avril 2011 - 05:02
BTW: contacted Joystiq and "tipped" IGN.
For now, I'm going to avoid contacting Kotaku because recieving too many tips at once may make them suspicious of whether they're being jerked around or not.
#527
Posté 11 avril 2011 - 05:07
George_Gordon wrote...
mamachobe wrote...
George_Gordon wrote...
Also, Kotaku just replied to me. Maybe they'll do something on it.
A favorable reply, I hope?
They were asking if the servers were still down.
And then he asked if we were hiring, while we're telling everyone about our email conversations.
DUN DUN DUNNNNNNNNN
#528
Posté 11 avril 2011 - 05:11
Fahey wrote...
George_Gordon wrote...
mamachobe wrote...
George_Gordon wrote...
Also, Kotaku just replied to me. Maybe they'll do something on it.
A favorable reply, I hope?
They were asking if the servers were still down.
And then he asked if we were hiring, while we're telling everyone about our email conversations.
DUN DUN DUNNNNNNNNN
I relayed information about what was going on. Also, need a job that doesn't suck
#529
Posté 11 avril 2011 - 05:13
#530
Posté 11 avril 2011 - 05:18
Seriously: Ever since EA has gotten BioWare it's been nothing but abysmal customer service from BioWare
#531
Posté 11 avril 2011 - 05:21
PhynoxNight wrote...
Which is why the best thing with the first Mass Effect is no EA near it...
Seriously: Ever since EA has gotten BioWare it's been nothing but abysmal customer service from BioWare
Nothing but abysmal customer service? You're forgetting the dumbed-down, simplified games as well. Inventory customization in Mass Effect? No, we don't need any of that, just make it a shooter with RPG-lite elements.
#532
Posté 11 avril 2011 - 05:27
But I doubt this fiasco with the DLC and authentication servers would of happened if BioWare had kept away from EA.
BioWare should take a hard look at Blizzard and Activision and see how Blizzard keeps their own things separate from Activision in terms of support and control.
#533
Posté 11 avril 2011 - 05:27
George_Gordon wrote...
I relayed information about what was going on. Also, need a job that doesn't suck
Doesn't everyone? Still poking about regarding the issue.
#534
Posté 11 avril 2011 - 05:31
Fahey wrote...
George_Gordon wrote...
I relayed information about what was going on. Also, need a job that doesn't suck
Doesn't everyone? Still poking about regarding the issue.
Fair point, yes. We've yet to be able to get any real comments out of EA, although you might be able to do something with the fancy press credentials and contacts and whatnot.
#535
Posté 11 avril 2011 - 05:42
mamachobe wrote...
Wow, so they pretty much left the
support forum for the users to help each other? Not even a peek on the
hot topics. Sure wish they'll take a look now.
Actually, it's been like this for a long while. And look at the DA2 PC Tech forum... it's clearly labelled "Self-help". Officialy support is at support.ea.com. The good news is that it's staffed around the clock. The bad news is that (like most tech support, to be fair) the quality of response depends greatly on who you happen to talk to.
#536
Posté 11 avril 2011 - 05:45
#537
Posté 11 avril 2011 - 05:48
http://social.biowar...4930/27#7035660
Modifié par RedundantCookie, 11 avril 2011 - 05:48 .
#538
Posté 11 avril 2011 - 05:48
Working for EA is a great job. Clearly the hours are Monday through Friday, 9am to 5pm.Havinis wrote...
Maybe we should find the craziest, most angry people we can find and convince them to try and get a job at ea, then watch as the company gets set on fire by its own crazy employees.... Muahahhaahhhhaahahha....Or not...
#539
Posté 11 avril 2011 - 05:48
Well, that sounds like too much effort for an issue like present one. BUT...Havinis wrote...
Maybe we should find the craziest, most angry people we can find and convince them to try and get a job at ea, then watch as the company gets set on fire by its own crazy employees.... Muahahhaahhhhaahahha....Or not...
#540
Posté 11 avril 2011 - 05:51
#541
Posté 11 avril 2011 - 05:52
RaenImrahl wrote...
It appears that "Evil Chris", who is the official Bioware rep on these forums, is off this week. I am awaiting a reply from someone else now.mamachobe wrote...
Wow, so they pretty much left the
support forum for the users to help each other? Not even a peek on the
hot topics. Sure wish they'll take a look now.
Actually, it's been like this for a long while. And look at the DA2 PC Tech forum... it's clearly labelled "Self-help". Officialy support is at support.ea.com. The good news is that it's staffed around the clock. The bad news is that (like most tech support, to be fair) the quality of response depends greatly on who you happen to talk to.
Raen, do you know if by "Reporting" my own post, or flagging it, it should get anyone's attention? Or just get me in trouble.
#542
Posté 11 avril 2011 - 05:55
RedundantCookie wrote...
Raen, do you know if by "Reporting" my own post, or flagging it, it should get anyone's attention? Or just get me in trouble.
I'd advise against it. You've done your part by posting politely here and elsewhere, alerting outside news/information sides, and being an all around good sport.
#543
Posté 11 avril 2011 - 05:56
#544
Posté 11 avril 2011 - 05:59
A few of us have done about all we can do in the nice way... Now it's a matter of seeing if my wallet is going to stay or stray.
Modifié par Syrra C, 11 avril 2011 - 05:59 .
#545
Posté 11 avril 2011 - 06:03
RaenImrahl wrote...
RedundantCookie wrote...
Raen, do you know if by "Reporting" my own post, or flagging it, it should get anyone's attention? Or just get me in trouble.
I'd advise against it. You've done your part by posting politely here and elsewhere, alerting outside news/information sides, and being an all around good sport.
Thank you Raen! I will just put my Patient Good Sport hat again!
*Edit* - Agreed Syrra.
Modifié par RedundantCookie, 11 avril 2011 - 06:04 .
#546
Posté 11 avril 2011 - 06:03
#547
Posté 11 avril 2011 - 06:04
Fushigi wrote...
*yawn* Can anyone confirm that ME2 DLCs are workin at least? Or is this problem more global than global? (thought to start yet another ME2 playthrough)
ME2 DLC is, in fact, working. This server outage only appears to effect DA:O.
#548
Posté 11 avril 2011 - 06:14
George_Gordon wrote...
Fushigi wrote...
*yawn* Can anyone confirm that ME2 DLCs are workin at least? Or is this problem more global than global? (thought to start yet another ME2 playthrough)
ME2 DLC is, in fact, working. This server outage only appears to effect DA:O.
Its working but the cerberus server is down. And honestly I have no clue what exactly that entails...
#549
Posté 11 avril 2011 - 06:14
#550
Posté 11 avril 2011 - 06:17





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