110 réponses à ce sujet

[Howard Beale]

Ditto. Can't even play the game because it includes DLC that I own but can't access. Keeps saying that it can't access Dragon Age Servers when I try to reinstall.

[nuttymamma]

Hey looks like I'm not the only one. 

[Saerwen]

Yep hit me too. There was another post up here on the forums, you had to get the service to run, but frigging for the life of me can't find it or remember how to do it. I hope they fix this issue.

So I tried the workaround, and nearly went blind trying to find all of the crap I needed to change, and still didn't work for me.  I must have missed some lines.  Sooo I just logged off the server in the main menu screen of the game.  That seemed to work for me, the game loaded, and no unauthorized ****.

Modifié par Saerwen, 09 avril 2011 - 05:28 .

[grYnnAn]

Shasow wrote...

Same with me, but I'm logged in to my profile.BIOWARE STOLE OUR DLCS!! Except I fixed mine through these instructions:

• Close out of the game. Go to My Documents/Bioware/Dragon Age/Settings.
• Find the Addins.xml file and open it with Word Pad, Notepad, or any XML editor.
• Press Ctrl. A to select all, then Ctrl. C to copy.
• Paste the copied text into a new Notepad, Word Pad, or Word document and save the file. This will be your back-up.
• Go back to the Addins.xml file and replace all entries that read RequiresAuthorization="1" with RequiresAuthorization="0".  
  
  • NOTE: Make sure you do not make any other changes.
• Save and close the document and try running the game.
• If this has no effect, restore settings by pasting the contents of your backup document back into the Addins.xml, then Save and Close.

Exactly what speed_coma wrote...


And it doesn't work for everyone. You might be able to play, but not with DLCs
Not something I would recomend.

Modifié par grYnnAn, 09 avril 2011 - 05:09 .

[Skwervin]

Add me to the list - I am not just pissed off....... It goes WAYYYYY beyond that!!!

I am not going to mess around int he registry files or whatever because they messed up - its THEIR problem and its up to THEM to fix it...and FAST

[redheadedbostonfan]

I've been having the issue since around 2pm est it's now 1:30am for me. Two other people in the same house with the same edition of game are not having the issue. I don't mind playing with the DLC for now but if this isn't fixed by morning I expect a darn good reason and hope something is offered. I"m sorry but the DLC shouldn't need to log into a game server to see that it was purchased, the code should be within our files on our computers to keep this from happening.

[OpIVFan]

When I logged out in the game, it showed my DLC as being active. My saved game loaded without a hitch.

[MDarwin]

Shasow wrote...

Same with me, but I'm logged in to my profile.BIOWARE STOLE OUR DLCS!! Except I fixed mine through these instructions:

• Close out of the game. Go to My Documents/Bioware/Dragon Age/Settings.
• Find the Addins.xml file and open it with Word Pad, Notepad, or any XML editor.
• Press Ctrl. A to select all, then Ctrl. C to copy.
• Paste the copied text into a new Notepad, Word Pad, or Word document and save the file. This will be your back-up.
• Go back to the Addins.xml file and replace all entries that read RequiresAuthorization="1" with RequiresAuthorization="0".  
  
  • NOTE: Make sure you do not make any other changes.
• Save and close the document and try running the game.
• If this has no effect, restore settings by pasting the contents of your backup document back into the Addins.xml, then Save and Close.

[*]Thanks for that!    In my opinion BW is very close to the "Abyss" .

[gigo84]

 
[*]I tried this and it worked. Yay 

grYnnAn wrote...

Shasow wrote...

Same with me, but I'm logged in to my profile.BIOWARE STOLE OUR DLCS!! Except I fixed mine through these instructions:

• Close out of the game. Go to My Documents/Bioware/Dragon Age/Settings.
• Find the Addins.xml file and open it with Word Pad, Notepad, or any XML editor.
• Press Ctrl. A to select all, then Ctrl. C to copy.
• Paste the copied text into a new Notepad, Word Pad, or Word document and save the file. This will be your back-up.
• Go back to the Addins.xml file and replace all entries that read RequiresAuthorization="1" with RequiresAuthorization="0".  
  
  
  • NOTE: Make sure you do not make any other changes.
• Save and close the document and try running the game.
• If this has no effect, restore settings by pasting the contents of your backup document back into the Addins.xml, then Save and Close.

Exactly what speed_coma wrote...


And it doesn't work for everyone. You might be able to play, but not with DLCs
Not something I would recomend.

[Blodricter]

It doesn't work for us Mac Users...

[WilderDK]

now i know for sure, i will be a pirate in the future.....


like we are some darn stupid lemings....server problems, in a singel player game, says alot


NWO control system freaks.



Wilder

[Marvin_Arnold]

For some people (including me, however with Mac Digital Deluxe edition), this worked:
- log out
- quit the game
- disconnect your computer from the internet
- start the game again
- resume your campaign

It won't ask you to log in. DLC are available. I think this is reasonable, since many people don't have a permanent internet connection (travel laptops, for example)

No guarantee that it will work for you, but it's worth a try.

Messing with the Addins.xml worked too, (on the Mac), but again, there seems to be a difference between Digital Deluxe and Ultimate edition in how this is handled...

And I still think an official announcement on this board and the "social.bioware.com site tech support" board would be much appreciated.

Modifié par Marvin_Arnold, 09 avril 2011 - 08:26 .

[grYnnAn]

Marvin_Arnold wrote...

For some people (including me, however with Mac Digital Deluxe edition), this worked:
- log out
- quit the game
- disconnect your computer from the internet
- start the game again
- resume your campaign

It won't ask you to log in. DLC are available. I think this is reasonable, since many people don't have a permanent internet connection (travel laptops, for example)

No guarantee that it will work for you, but it's worth a try.

Messing with the Addins.xml worked too, (on the Mac), but again, there seems to be a difference between Digital Deluxe and Ultimate edition in how this is handled...

And I still think an official announcement on this board and the "social.bioware.com site tech support" board would be much appreciated.

Cool if that worked. =)

However, Ultimate Edition needs Internet connection. It will not run without it.
No matter what you do to xml's, ini's or what nots.. =/

[Marvin_Arnold]

To quote Lee Evans: "This is really stupid!" It would only make sense if it was the other way round!

DD edition says it needs internet connection too (being a Download edition), but is also playable without (and without changing Addins.xml).

Ultimate edition is a physical edition. You own the disk, and still need an internet connection?!

An example of DRM running amok...

Modifié par Marvin_Arnold, 09 avril 2011 - 08:44 .

[jase1976]

Having the same problem. Everything was working fine yesterday. Any response from Bioware as to what's going on?

[PegasusAngel]

I'm also getting the same problems...this really sucks

[Linteo_]

same problem, this is really stupid... i have never seen such problem in other games..
now i cant play single player game, because of some stupid SERVER problem, thats crazy....

wonder which "genius" invented this method to punish their own customers/players, who buy legal games and stuff..

and i was just thinking, hey, i will buy that da2 in monday

sry bioware, not going to happen...

Modifié par Linteo , 09 avril 2011 - 12:38 .

[Alexios Cassius]

I have the same issue. If I log out, it all gets fixed. After loading my saved game I can even log in without having any issues until I return to the main menu. After that all DLCs become unauthorized again. It's not a big trouble once you know the workaround, but it's very unpleasant. Makes me think hard if I want to purchase any DLC in the future.
Another minor issue here is that once DLC becomes unauthorized, achievements related to DLC disappear, and they become locked again once you fix your DLC. If they were uploaded to the server already, they become unlocked again once you log in after loading the game. But I wonder what will happen if I achieve something while playing offline and then lose it by logging in in the main menu before the server is fixed. Thankfully I already uploaded all my purchased DLC related achievements except those from The Darkspawn Chronicles, so I think I should be fine. Also I still haven't purchased The Golems of Angarrak and The Witch Hunt. And I can't do that until the server is fixed, because I don't have access to my Bioware Points while this issue continues. They'll have to fix it, or no one else will purchase any more DLC. Therefore, I think it is only a matter of time.

[jpmf1212]

i just bought the game on steam, registered my cd-keys on this website and my dlcs seems to be unauthorized... is that some server side problem ?

[shaka999]

Well add me to the list. I have the DD Ultimate Edition and can't play this morning....

[Alexios Cassius]

jpmf1212 wrote...

i just bought the game on steam, registered my cd-keys on this website and my dlcs seems to be unauthorized... is that some server side problem ?

Definitely. The whole lot of people all around the world can't have the same software/equipment problem at the same time, unless it's some virus designed to hit the specific product. But even if it is, it could be catched only from the Dragon Age server, or else it won't spread that wide and there will be many unaffected people. So it is server issue anyway. Try unchecking all your DLCs and play without them, if you're about to just start a new game.

[Baerion]

Got the same issue, hope they fix it and soon!! we all paid good money for the game and DLCs and now we cant even play the game we paid for......

[redheadedbostonfan]

well I've had the same issue now for 20 hours, someone needs to get fired over this and if they till me to reinstall again I'm just going to uninstall and never buy a game this company this again.

[Amritulja]

After reading this forum, i'm some what reliefed that my 40 hours of play haven't been flushed down the bog. I nearly fell off my chair, when all my dcl equipments disappered an hour ago.

So ppl any idea how long we should wait?