110 réponses à ce sujet

[Amritulja]

*Sigh*...its offline mode again...they better fix it soon... this is getting ridunkulous

[FreyaWazHere]

Oh so this isn't me? The problem is with EA not having something running properly which is why I only have my Mods working and all the DLC say unauthorized?


Well thank the maker here I thought I screwed something by adding more mods...


EDIT: Shut down the game and restarted, all my DLC popped up in game

Modifié par FreyaWazHere, 10 avril 2011 - 03:29 .

[redheadedbostonfan]

FreyaWazHere wrote...

Oh so this isn't me? The problem is with EA not having something running properly which is why I only have my Mods working and all the DLC say unauthorized?


Well thank the maker here I thought I screwed something by adding more mods...

I thought the same thing as right before I loaded up the game to find the problem I deleted a ton of mods I hadn't used since my first save.

[Logan Echolls]

grYnnAn wrote...

...starting game...
...Logged In...

Ok, lets see.. opens log..
DA Download Manager (DADM) Could not connect to DADM Control Server!
DA Download Manager (DADM) OpenService failed (1060)

aaw, crap.. still down...

...closes game...

DADM servers are working for me but still getting "unauthorized" error:

Here is a snippet from my log.  My favorite part is where it theorizes that I have no internet connection.  Which means my ability to post here must be some form of magic:

General Initialize - Initialization Complete
DA Download Manager (DADM) Attempting to connect to DADM Control Server!
DA Download Manager (DADM) Service start pending...
DA Download Manager (DADM) Connected to DADM Control Server!
DA Download Manager (DADM) Successfully configured DADM!
DA Download Manager (DADM) Service started successfully.
Error ParseOfferXmlQueryResponse() : No Offers XML, maybe no internet connection?
OnlineFeatures Wallet balance requested.
OnlineFeatures Login successful.
OnlineFeatures Entitlements requested.
OnlineFeatures Wallet balance error.
OnlineFeatures Entitlements received: .
OnlineFeatures Disabled AddIn: DAO_PRC_GIB.
OnlineFeatures Disabled AddIn: DAO_PRC_LEL_EP1.
OnlineFeatures Disabled AddIn: DAO_PRC_LEL_DAO.
OnlineFeatures Disabled AddIn: DAO_PRC_LEL.
(etc, etc...)
OnlineFeatures Disabled AddIn: DAO_PRC_NRX_1.

[Evan748]

 My sister and I spent a good part of today (and myself last night) trying to fix this, wish id seen this post before wasting my weekend (yes i did google fixes and tried all the ones like editing XML, deleting things etc, eventually uninstalled as my last try). btw Its now taking forever to re-download from steam, could this be related? 

[FetchBois]

Losing legitimacy when the company servers go down is the one big disadvantage of online anti-piracy measures. With revenue streams increasingly dependent on DLC, game publishers must react instantly to server issues that prevent legitimate owners from playing their game or using their DLC.

I was playing DAO quite happily last night. Broke off to make a cup of tea. Re-launched the game to find that I was logged out. Logged back in only to find none of my DLC authorized. Loaded the latest version of EA Manager. No change. Gave up. Retried this morning. Still no joy. This really isn't good enough. I spent £60 on this game and its DLC. Bioware should be beating EA with a big stick over this.

No announcement of this issue on their site is also unforgivable. Players could end up totally screwing their games trying to fix an issue which has nothing to do with them.

Read these two threads:

http://social.biowar...8/index/6265850
http://social.biowar...8/index/7005639

Modifié par FetchBois, 10 avril 2011 - 09:10 .

[Edirr]

Unplug the internet connection (by disabling the network card or turning off wireless) and start the game. In offline mode the saves load and everything is enabled. You just can't start any new DLC campaigns and new characters won't have DLC enabled.

[FetchBois]

Unplug the internet connection (by disabling the network card or turning off wireless) and start the game. In offline mode the saves load and everything is enabled. You just can't start any new DLC campaigns and new characters won't have DLC enabled.

Not good enough.

[Logan Echolls]

Edirr wrote...

Unplug the internet connection (by disabling the network card or turning off wireless) and start the game. In offline mode the saves load and everything is enabled. You just can't start any new DLC campaigns and new characters won't have DLC enabled.

Just bought the game today.  All of my characters are new.

[shamman]

Getting the Unauthorized thing since 2010, contacted Bioware several times with no response. Then someone figured out that if you rename Profile.dap in Documents/BioWare/Dragon Age/Settings and start the game the game will create new Profile.dap which isnt damaged and all your DLCs will be working ... so thats how iam doin it, renaming and renaming PRofile.dap twice a week like idiot since seems like they are not cappable to fix it. This is seriously fúcked up company with next to no support to customers.
Cheers.

Modifié par shamman, 10 avril 2011 - 09:59 .

[whiteraider]

EAs customer support is still sending replys that like:

I apologize for the inconvenience caused to you. In order to resolve
your issue I would like to request you please visit the link given below
and follow the steps:

Answer Title: Dragon Age: Origins DLC becomes unauthorized
Answer Link: http://support.elect...detail/a_id/212

Please
make sure your CD key is installed in your registry and logging into
the server at least once before continuing to play if you experience any
of these issues.

I hope this helps.
If issue persist then please let me know.

Rather than trying to find out what is wrong with thier servers!

Modifié par whiteraider, 10 avril 2011 - 10:21 .

[jjones_17]

whiteraider wrote...

EAs customer support is still sending replys that like:

I apologize for the inconvenience caused to you. In order to resolve
your issue I would like to request you please visit the link given below
and follow the steps:

Answer Title: Dragon Age: Origins DLC becomes unauthorized
Answer Link: http://support.elect...detail/a_id/212

Please
make sure your CD key is installed in your registry and logging into
the server at least once before continuing to play if you experience any
of these issues.

I hope this helps.
If issue persist then please let me know.

Rather than trying to find out what is wrong with thier servers!

HAHAHAHHAAHAH. classic EA, classic.

Your technical staff can suck my d_1_ck and fu__cking like it. B1_tches.

[jjones_17]

The *REAL* solution is to downloaded a cracked version of this game for free.

Balls to EA.

[Marvin_Arnold]

shamman wrote...

Getting the Unauthorized thing since 2010, contacted Bioware several times with no response. Then someone figured out that if you rename Profile.dap in Documents/BioWare/Dragon Age/Settings and start the game the game will create new Profile.dap which isnt damaged and all your DLCs will be working ... so thats how iam doin it, renaming and renaming PRofile.dap twice a week like idiot since seems like they are not cappable to fix it. This is seriously fúcked up company with next to no support to customers.
Cheers.

On the other hand, you seem to be the only one to have THAT kind of strange behavior...

[Marvin_Arnold]

It would be really lovely to have an official comment as a sticky on these boards like

"Hi! Our auhorization servers are completely borked right now, so your DLC might appear as unauthorized. Might take us some days to sort this out. Sorry about that!"

so people wouldn't spend the weekend re-installing, editing game files, abusing phone/mail support staff (and advocate piracy)...

Possible workarounds as long as this problem persists:

Log out and/or disconnect yor machine from the internet. DLC should now be enabled and the "authorization required" tag should be gone. (Doesn't seem to work with Ultimate Ed.)
more here: For a possible solution to the "Unauthorized DLC" problem of April 2011, see here

OR

Edit "Addins.xml" as described elsewhere. (No guarantee your game will not be dead or your computer explode afterwards if you make a mistake)

Modifié par Marvin_Arnold, 10 avril 2011 - 12:17 .

[adanedel]

stupid team, really is too hard fix this damn error? just delete the idiot DRM that only f*** the legal players.

[FetchBois]

Well my CD Key is registered okay. I can play offline, but then all my "Premium Content" quests disappear within the game. I agree with Marvin_Arnold about the lack of information being totally unacceptable. Problems happen, especially where computers are concerned, we all know that. But lack of information or an apology is totally unacceptable. That's worse than the problem itself and totally discredits EA & Bioware.

[Baerion]

....sigh still no change, still cant play normally....no fair!

[grYnnAn]

Support ticket:

BTW
Product: Dragon Age II > No Expansion
Category: Technical Support > Installation / Updates / Downloads

That is stated on the top of the site is wrong.

It's
Product: Dragon Age Origins Ultimate Edition.
Category: Lame Devteam > Fckd up DRM/Ignorant support/Authorization server down.


Still no reply, wonder why..

Oh, and Damien from support suggested that we reinstalled the game... ROFL!
-Will that help your Authorization server?

Modifié par grYnnAn, 10 avril 2011 - 08:09 .

[Baerion]

EA, Bioware i dont care who but pls freaking fix this its getting VERY annoying!
now get to work and fix this problem we freaking paid good money for your products now give us our money worth for crying out loud! :@

[grYnnAn]

More info about current DLC aut. issues:

http//social.bioware.com/forum/1/topic/58/index/6997911/16#7028340

[Marvin_Arnold]

Hanz54321 wrote...

 Doesn't make it right, but in comparison to being denied urgent surgery or a paycheck to pay bills this is a minor issue in life.

Whaddaya mean, minor issue! I have (for the fourth time) to stop a demonic invasion that might kill hundreds of thousands of people! This is important! This is all the life I have!!

Modifié par Marvin_Arnold, 11 avril 2011 - 08:13 .

[IKEAboy2006]

Does anyone know if this is fixed yet?

I was soooo looking forward to my Saturday night with DA:O, a 4-pack of beer, big bag of Doritos and a tub of sour cream and chive dip... I bought all the above, beer and dip in fridge, time ticked by till 7pm when my window of opportunity opened and.. TADA.. launch DA:O to settle into a nice little "hobby night" only to be abruptly interrupted by this "Unathorised DLC error message" *facepalm*

So, instead of enjoying my evening, I spent most of the night googling for fixes and trying all sorts of crap. I eventually found that switching off my wifi got my most recent save to load up and (I think) my DLC was present.. I was currently just starting Return to Ostagar, so I think the switching off wifi worked. The only problem was that by the time I found this out, I had finished my beer, scoffed my Doritos and dip and it was time for bed at 00:45.

[smurfdude]

It's a very sorry state of affairs we're in when we are restricted from using game content we have paid for, while people pirating the games have no trouble with any of this. Why are we made to jump through these hoops? EA, here is a little bit of advice for you: ALL games will be pirated eventually no matter what stupid protection methods you use, all they really serve to accomplish is to ****** off your paying customers. Sort it out ffs