126 réponses à ce sujet

[bstrothe]

Also, I read the DLC FAQ, I run the game as an administrator, and the version I am using is the Retail Box Collectors Edition, which I redeemed and also bought Warden's Keep on launch day with no problems till yesterday.

[Moghibian]

Hello Allan , im not going to post computer specs or similar because that is not the problem here , regarding Wardens Keep missing items it must be something with the fact that we have to stay online to play it ? (dont we ) Many of us bought wardens keep half way thru the game or whatever and lost connection to isp at some point and cant return for chest , keep items , old save games dont help either for me at least , only option is to restart game really .. but then it might happen again who knows ..

Wardens Keep was a waste of money , even if just a few euro's ...
If u buy something thats broken/not working has it should i would expect a refound ..

There is also a matter of false advertising with Wardens Keep mentioned in many post allready ..

quote from advertisment ; The Warden's Keep premium DLC will provide players of Dragon Age: Origins with a new dungeon-exploring adventure
Please tell me where this dungeon exploring adventure takes place ? did i miss it ?
edit ; is there an EULA for the DLC's ? does it state we have to be 100 % online to play em ? ive did a quick search but no luck ...

This is something i would not expect from u great guys at bioware , im hoping for a solution so we can continue our travels in ferelden

Modifié par Moghibian, 19 novembre 2009 - 10:40 .

[ArianSnow]

Allan Schumacher wrote...

Yeah I have heard of that for the DLC, especially Warden's Keep (most of the Stone Prisoner bugs I have seen involve talking to Shale as if the PC had never spoken to Shale before, along with some messed up warping to weird places in the terrain).

Just to be clear Ags, the DLC is showing up as successfully downloaded, and not "unauthorized" or anything like that?

I know this has been circulating the office and we're definitely working on fixing it (and we've been able to replicate the issue here, which makes it a whole heck of a lot easier to work on).

So whats the status, when can one expect a fix?

[DerCmdr]

Shale bug here, I really hope there will be a fix. I also checke my old savegames and I think my Shale broke when updatng to 1.01b because even in my very old saves it is brokenwhere it should not be.

[mR.Waffles]

My weapons just vanished here. I'm running the PC version on Windows 7, I was in the dwarf city and all the sudden I noticed my weapons are gone. All my DLC is installed, and I am logged in, and connected to the internet. My old save games are missing the weapons as well. Help.

[ArianSnow]

DerCmdr wrote...

Shale bug here, I really hope there will be a fix. I also checke my old savegames and I think my Shale broke when updatng to 1.01b because even in my very old saves it is brokenwhere it should not be.

They are very inconsistent these DLC bugs, My old saves from a previous char Shale works and Wardens keep is on the map. On new char Shale conversation breaks the game and Wardens Keep is gone from the map.

Modifié par ArianSnow, 19 novembre 2009 - 11:23 .

[DerCmdr]

I tried even older saves and there Shale works, so forget what I posted about the patch 1.01b. What a crap. There has to be a fix. At least now I know that I won't buy wardens keep...

[DerCmdr]

Double post, sry

Modifié par DerCmdr, 19 novembre 2009 - 11:26 .

[Gabrihel]

Ok warden keep bug here, disapperared from map and equipment gone, i noticed when i saw alistair naked.... now tell me there is a patch coming very very soon and that i have not to make another game for start. All my saving were "corrupted" before i noticed.
Game version 1.01
Vista SP 2

Edit: haaaaaaaaa shale bug also when i talk to him the world ENDSSSSSS all blackkk

Modifié par Gabrihel, 19 novembre 2009 - 11:34 .

[Angela25]

I downloaded the stone prisoner, and then went to the pass to get the rod , got the rod he tells me its south west on the map , but when i go to the map there is no place there to go to. I tryed upgrading to patch 1.01b and still nothing, even restarted and still not working , on the PC , also wondoring if i installed it properly or somthing ? was connected to the net the whole time as well.. not worked on any games i have played it off of.


Wondor if i should try reinstalling the game comp[letly ? 

Modifié par Angela25, 19 novembre 2009 - 11:39 .

[Donxxx]

Warden Keeper+bonus helmet bugged here, both dissapeared for no reason.

[Allan Schumacher]

Ags7682 wrote...

Problem is.....you can go back and do many hours over, but there is no guarantee that it won't happen again, at any time. Looks like they are working on it though. Here's to a fix shortly.

This is true, though it seems "random."  If anyone is able to consistently replicate the issue at the same point in a game though, please send me a PM.

Right now the best bet is to save frequently and keep an eye out for it happening so you can reload without much loss of game time.  Not the best solution I know.

I'm not sure of the timeline for a fix unfortunately.

Modifié par Allan Schumacher, 20 novembre 2009 - 12:27 .

[Angela25]

Trying to start from the begining again now after getting the patch , dont supose anyone else tryed that yet ? to get the stone prisoner map marker to show up on the map. 

And since upgrading i also noticed that when im talking around places  sudenly  grey triangles shoot every where and the screen goes nutts  till i cannot see anything .  almost looking like a disco room.

Modifié par Angela25, 20 novembre 2009 - 01:31 .

[Angela25]

Well, after patching and completly starting over again still no luck , anyone have any idea if totaly deleteing and reinstaling the game might work ?

And just to make sure,  when we talk with the guy and get the rod from the quest,  there is suposed to be a place on the map where he says  right when we leave to the world map right  ? or is there somthing i need to do first befor that happends ?    Cause  it seems when i speak with him and he gives me the rod it just says  " Quest Complete "  and thats it .

Modifié par Angela25, 20 novembre 2009 - 02:57 .

[ZeroRate]

It's good to know that we're beeing heard as it seems EA have stoped responding to support emails. Allan you may want to make a sticky that this is a known issuse as ALOT of people have had game breaking problems with Shale and Soldier's peak and are angry at the lack of support/replies from EA you just goto take alook around the froums.

Modifié par ZeroRate, 20 novembre 2009 - 05:06 .

[Angela25]

I am kinda lost as to what is up with forcing to pay extra for more content, almost seems like Oblivion acept have to pay for the extra stuff that dosnt even work o.o;;

[bstrothe]

Well since I didn't want to replay a whole weekend's worth of content over due to this bug, I just soldiered on without Shale and half my gear. It certainly made the Archdemon fight more challenging...



The worst of it for me is that I actually paid the $7 for the keep and though it is still listed as "enabled" under installed downloadable content, it is gone from my game along with lots of nice stuff I put in the chest there. Here's hoping for a nice fix soon, or at least some console commands to set things aright with the Keep, Shale and the DLC gear.

[Angela25]

im not too worried about continueing on , what i wanted to see was the extra content in the exp looked kinda intresting.. would be realy nice if like could take the char we already made and start over with that one still

[Gabrihel]

Allan Schumacher wrote...

Ags7682 wrote...

Problem is.....you can go back and do many hours over, but there is no guarantee that it won't happen again, at any time. Looks like they are working on it though. Here's to a fix shortly.

This is true, though it seems "random."  If anyone is able to consistently replicate the issue at the same point in a game though, please send me a PM.

Right now the best bet is to save frequently and keep an eye out for it happening so you can reload without much loss of game time.  Not the best solution I know.

I'm not sure of the timeline for a fix unfortunately.

Tnx for the reply allan. For me the problem triggered doing the last part of "paragon to her kind" questline, exactly in the final part where caradin and the anvil of void stands, before all was good, later all was gone, but i suspect that the problem was saving while the game was not properly connecetd to the server? Btw why the game must validate EVERY time??? I pay, i download, i instal, now stop checking, no?
I like the game, and i paid kmore for the dlc, i am quite disappointed for this troubles.

[DerCmdr]

Allan Schumacher wrote...

Ags7682 wrote...

Problem is.....you can go back and do many hours over, but there is no guarantee that it won't happen again, at any time. Looks like they are working on it though. Here's to a fix shortly.

This is true, though it seems "random."  If anyone is able to consistently replicate the issue at the same point in a game though, please send me a PM.

Right now the best bet is to save frequently and keep an eye out for it happening so you can reload without much loss of game time.  Not the best solution I know.

I'm not sure of the timeline for a fix unfortunately.

I don't know the exact point when it happened for me but I remember reading in one of the posts that it corresponded with an entry in a Dragon Age logfile, something with the DLC verification if I remember right. MAybe that helps?

[knight21tj]

but why now? last week all of my DLC was working fine, infact i have already finished my 1st play through, this shale bug only happened on my 2nd. Maybe it is something they released? or did something on their servers? that reseted those DLC progress on our accounts...not sure though....

[Maube]

It happened to me as well soon as I headed to Orzamaar, but I didnt notice until I was too far in to want to do it over again if I even had the save somewhere. Very frustrating since I enjoyed having Shale in my party, but his big arse would get on a lootable and then my terrain would freak out and everything would go black and I'd end up talking to Shale at the beginning of the quest.



Luckily I didnt have anything in the Warden's Keep box yet... very unhappy with this =(

[ArianSnow]

DerCmdr wrote...

Allan Schumacher wrote...

Ags7682 wrote...

Problem is.....you can go back and do many hours over, but there is no guarantee that it won't happen again, at any time. Looks like they are working on it though. Here's to a fix shortly.

This is true, though it seems "random."  If anyone is able to consistently replicate the issue at the same point in a game though, please send me a PM.

Right now the best bet is to save frequently and keep an eye out for it happening so you can reload without much loss of game time.  Not the best solution I know.

I'm not sure of the timeline for a fix unfortunately.

I don't know the exact point when it happened for me but I remember reading in one of the posts that it corresponded with an entry in a Dragon Age logfile, something with the DLC verification if I remember right. MAybe that helps?

For me I would reckon that the bug started after I 'fed' shale a precious gemstone, in my previous game I never did anything to raise my standings with him, so it might be a standing issue.

The problem with 'saving often' is that I spend several hours in the mages tower totally oblivious, suddenly I couldn't talk to shale, nothing happened when I clicked him, so I though it might just be a clitch, I reloaded and then I got the 'broken game' bug when trying to talk to him.

I would agree that it seems to be some sort of DLC validity-checking issue because I might have saved with Shale being in limbo because the game couldn't check the validity of my DLC properly or something, and when I saved it ruined my DLC  because I might be an ebil pirate. 

I am not a whiner but it seems to me that your excessive DRM usage hits your legit customers the hardest. 

Modifié par ArianSnow, 20 novembre 2009 - 01:26 .

[pie coughed]

I am having the same problem with Shale.



The newest unbroken savefile I could find was me in the middle of doing The Proving in Orzamaar. So sometime while I was running through The Carta and then clearing three maps in The Deep Roads Shale broke down.



Any help would be appreciated.

[Kermamorjens]

Yeah, so there was a connection error to the servers and as a result, Shale took off from my party and a lot of other stupid crap happened. My last save besides the one I overwrote is too many hours back. Blah. If you're going to add DLC like this, at least make it work. Jeez.

Modifié par Kermamorjens, 20 novembre 2009 - 01:54 .