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[thecsapprentice]

Everyone,

Having put down ME2 for a while, I decided to come back for the new DLC Arrival.

It had been a while, so I reset the password from EA's support page and thats when things went horribly wrong.

I can log into my account on EA's page, the Bioware social site, and in game. However, whenever I try to buy the DLC
I get a page where it asks me to verify my password. But everytime I do this, I get the following message:
 

"The login details you provided were invalid. Please try again."
I'm assuming that there must be some kind of account syncronization that needs to occur, but I would have expected it to be faster than what I'm seeing now. Hopefully someone can help me out here.

[thecsapprentice]

Its been four days, I suspect something is actually wrong. If it was an account sync, I would think 24 hours would be the maximum it would take.

Is this something I should take up with EA support directly?

[DerHeinz]

Hi,

has this problem been solved? I'm having the exact same problem right now. Changed password via EA-page, can log in to the game, EA-page and BSN, but when I have to verify my password to buy DLC, it says "invalid login details".