1652 réponses à ce sujet

[Fushigi]

Well, I did start yet another ME2 playthrough, and I'm enjoying it Same wishes to you all Tho I should admit sitting on forums arguing and hating can be more thrilling sometimes, even for me..

[Asuryan79]

BWMagus wrote...

Asuryan, the only idea I have is to check out Dragon Age Nexus. There was a mod on there that was supposed to solve it. I don't know if it works.

*brightens up*
There is? Neat! I'll check and install it! So I can try it as soon as I... can... play...
*becomes grumpy again.*

[stem589]

Anyone else see the inherent stupidity in having to sign into a solo RPG?

All the problems of an MMO without ever being able to play with multiple people........ I'm sorry...... I gotta say stupid just once more.

[Asuryan79]

wild_qwerty wrote...

It's easy to solve the problem

1) backup save games
2) uninstall DA
3) download ilegal pirated version from torrent along with DLC
4) restore save games
5) play DA with DLC

Not really an option I want to take, but I appreacaite the irony that the DRM seems to be operating in reverse

We're going out of our way to reassure the bioware-EA guys that we would never, ever pirate their stuff, I notice, all the while remembering them that it IS an option... Is that part of a strategy? Coaxing them, reassuring them, to encourage them to get the servers back up and running? "We would never hurt you, our loves, don't worry, our love is never ending, now be good techies and fix our problem..."

[hazel1731]

When I called tech support on Saturday, the agent seemed surprised that there were still a large number of people playing origins, so I just wanted to let bioware know there's another user out here waiting on their fix.

This has me worried as to what happens a few years down the line when bioware retires their servers. I have the ultimate edition (not steam) which seems to be the edition most dependent on logging in to the servers. At that time will I no longer be able to play?

I'll reiterate the point made somewhere above that a company has gone too far with anti-piracy measures is when they end up making paying customers wish they had pirated versions because at least those would work.

[Fushigi]

Asuryan79 wrote...

BWMagus wrote...

Asuryan, the only idea I have is to check out Dragon Age Nexus. There was a mod on there that was supposed to solve it. I don't know if it works.

*brightens up*
There is? Neat! I'll check and install it! So I can try it as soon as I... can... play...
*becomes grumpy again.*

Lol'd Amazing line

[Asuryan79]

stem589 wrote...

Anyone else see the inherent stupidity in having to sign into a solo RPG?

YES.

[Captain Francis]

I just bought the game yesterday, without knowing about this. 8-9 hours of downloading, and 2 hours of signing up to different EA/Bioware websites trying to find the right one to register my game at and I finally see this.

Why do you need to sign into a single player game anyway?

[old man voice] In my day, single player games didn't need the internet.

[TLightspeed]

I just got my game, I can't play it, at all, because of this DLC not authorizing, I am really pissed off about this god damnit, how can you screw something like this up?

[Keeper Yamael]

While I would have appreciated some more communication from the start, and I'm also quite annoyed by the issue, it's becoming quite tiresome to read all the hate being written down in these forums.

Solving an IT problem is rarely easy, especially when the code behind it is easily 3-4 years old by now, the people that made it are long gone from the project or even the company, and someone new has to pick it up and try to find a flaw that may be inherent to how it was made, which could mean having to recode a fair bit of code, AND test it intensively, so that the patch doesn't become a bigger issue than the original problem was.

Let's put some faith in BioWare and EA, they are far from the devil many here are comparing them to.

[Asuryan79]

Tlightspeed: It takes talent.

[PenumbralRadiance]

I have to say, this entire experience has left me with a SERIOUSLY bad taste in my mouth when it comes to EA and their tech support policies. If you create a game which requires server contact in order to authenticate your DLC, and if this authentication fails then all save games which utilized it will be unplayable, then that server simply cannot fail like this. I work for a major multinational organization on the front lines of tech support myself, and as bad as that Cthulhu-esque organization may be, when something goes wrong that prevents our customers from using our product, WE FIX IT. It does not matter that it is a weekend, this is EA, they have offices all over the globe and more than enough money to maintain backup servers. Something goes wrong with your auth server? OK, no big deal, drop it and load the backup. Then you have all of the time in the world to fix this issue.
Now, to be sure, I know a large part of my serious irritation here is A: I have been fighting with the other, actual problems that occur when trying to use this piece of **** DLC system with windows 7 (you know, the product key not writing to the registry, the DAOUpdater service installing correctly about 50% of the time, and the fact that it seems to require administrative privileges in order for it to function), the fact that this game is FREAKING HUGE and I have a digital copy with NO OPTION TO SAVE THE INSTALLER LOCALLY, so I have to re-download EVERY time I want to re-install to try again. Then, after lord knows how many tries now, I find out that this is in fact at least in part a problem with a server run by EA for a bloody single player game. Making it worse is that I even got it to work twice during this whole ordeal, for a single play session each time, the first time when I had an EA support person kindly correct an oversight on the part of Stardock games and provide me with a promo code to register my content (it worked for one play session), and then a second time when I went ahead and re-installed the game with the EA download manager with the game already on the system from the Impulse install (which worked for one play session). The end result is that I could no longer access any of my save games to even continue through the NORMAL storyline.
I spent probably about 10-15 hours over the past week trying to make this stupid thing work.
EA/Bioware, I have to chime in here to agree with a sentiment made multiple times now in this thread: Patch your game to disable the DRM. If it is easier to get your game and DLC to work by pirating the game than it is to buy your "Ultimate edition" then the ONLY thing you are doing is driving away business. When you compound that by failing to even update your paying customers when you make a mistake which prevents them from playing the game (seriously, you can mark your DLC as unauthorized and lock me out of my single player games, but you cant put a splash up saying "sorry, our servers are currently not working, please try back later) then all you are asking for here is for me to simply ignore your future game offerings as too high risk for my money, time, and frustration levels.
In closing, where do I send my bill for the hours and hours I have spent trying to troubleshoot your stupid DLC system? I get underpaid at my job, but even with that fact, the amount of time I put in to trying to get your game to work was worth easily $150 or more.

[Asuryan79]

Keeper Yamael wrote...

Solving an IT problem is rarely easy, especially when.....

How do you know that they're doing all this? Since we've had no updates at all and are kept in the dark. They could've said just a single tech to "solve the problem", because they don't have any more resources to spend in DA:O support, all manpower must be spent on DA2.
Just being pessimistic here.

[Pallym]

PenumbralRadiance wrote...

I have to say, this entire experience has left me with a SERIOUSLY bad taste in my mouth when it comes to EA and their tech support policies. If you create a game which requires server contact in order to authenticate your DLC, and if this authentication fails then all save games which utilized it will be unplayable, then that server simply cannot fail like this. I work for a major multinational organization on the front lines of tech support myself, and as bad as that Cthulhu-esque organization may be, when something goes wrong that prevents our customers from using our product, WE FIX IT. It does not matter that it is a weekend, this is EA, they have offices all over the globe and more than enough money to maintain backup servers. Something goes wrong with your auth server? OK, no big deal, drop it and load the backup. Then you have all of the time in the world to fix this issue.
Now, to be sure, I know a large part of my serious irritation here is A: I have been fighting with the other, actual problems that occur when trying to use this piece of **** DLC system with windows 7 (you know, the product key not writing to the registry, the DAOUpdater service installing correctly about 50% of the time, and the fact that it seems to require administrative privileges in order for it to function), the fact that this game is FREAKING HUGE and I have a digital copy with NO OPTION TO SAVE THE INSTALLER LOCALLY, so I have to re-download EVERY time I want to re-install to try again. Then, after lord knows how many tries now, I find out that this is in fact at least in part a problem with a server run by EA for a bloody single player game. Making it worse is that I even got it to work twice during this whole ordeal, for a single play session each time, the first time when I had an EA support person kindly correct an oversight on the part of Stardock games and provide me with a promo code to register my content (it worked for one play session), and then a second time when I went ahead and re-installed the game with the EA download manager with the game already on the system from the Impulse install (which worked for one play session). The end result is that I could no longer access any of my save games to even continue through the NORMAL storyline.
I spent probably about 10-15 hours over the past week trying to make this stupid thing work.
EA/Bioware, I have to chime in here to agree with a sentiment made multiple times now in this thread: Patch your game to disable the DRM. If it is easier to get your game and DLC to work by pirating the game than it is to buy your "Ultimate edition" then the ONLY thing you are doing is driving away business. When you compound that by failing to even update your paying customers when you make a mistake which prevents them from playing the game (seriously, you can mark your DLC as unauthorized and lock me out of my single player games, but you cant put a splash up saying "sorry, our servers are currently not working, please try back later) then all you are asking for here is for me to simply ignore your future game offerings as too high risk for my money, time, and frustration levels.
In closing, where do I send my bill for the hours and hours I have spent trying to troubleshoot your stupid DLC system? I get underpaid at my job, but even with that fact, the amount of time I put in to trying to get your game to work was worth easily $150 or more.

bla bla bla people will never read that<_<

[Asuryan79]

Pallym wrote...

PenumbralRadiance wrote...

I have to say...

bla bla bla people will never read that<_<

I did and he's perfectly right.

[Captain Francis]

Pallym wrote...

PenumbralRadiance wrote...

I have to say...

bla bla bla people will never read that<_<

I did.

Modifié par Captain Francis, 12 avril 2011 - 06:46 .

[Pallym]

Captain Francis wrote...

Pallym wrote...

PenumbralRadiance wrote...

I have to say...

bla bla bla people will never read that<_<

I did.

wall of text:P

[Captain Francis]

Pallym wrote...

Captain Francis wrote...

Pallym wrote...

PenumbralRadiance wrote...

I have to say...

bla bla bla people will never read that<_<

I did.

wall of text:P

"Because poor literacy is kewl!" -- Linkara

[Acemath]

I have found the solution for the peeps with the unauthorized dlc?In next link go to reply 21,there's the solution.I had the same problem,folllowed those steps and never had any troubles again.

http://forums.galciv2.com/368462

[micdy]

Asuryan79 wrote...

wild_qwerty wrote...

It's easy to solve the problem

1) backup save games
2) uninstall DA
3) download ilegal pirated version from torrent along with DLC
4) restore save games
5) play DA with DLC

Not really an option I want to take, but I appreacaite the irony that the DRM seems to be operating in reverse

We're going out of our way to reassure the bioware-EA guys that we would never, ever pirate their stuff, I notice, all the while remembering them that it IS an option... Is that part of a strategy? Coaxing them, reassuring them, to encourage them to get the servers back up and running? "We would never hurt you, our loves, don't worry, our love is never ending, now be good techies and fix our problem..."

and take a cookie

[meentje85]

RedundantCookie wrote...

FuzzyBee wrote...

Well, it's good to know that they know about the issue. We still may be ignored but at least they are aware of the issue. I am going to create a DA:O board game and you guys can all come over and play. I promise you won't have to authenticate a darn thing! (But you do have to bring booze.)

Count me in!

It's like a party?!!! We can all stand in a circle and hold hands. That gives EA something to think about.

[micdy]

Acemath wrote...

I have found the solution for the peeps with the unauthorized dlc?In next link go to reply 21,there's the solution.I had the same problem,folllowed those steps and never had any troubles again.

http://forums.galciv2.com/368462

can not work at the moment, server are down

[TLightspeed]

If they don't fix this ASAP, they are going to have a PR problem on their hands that will be much worse than the fix required... i'm really pissed off, I will happily tell everyone I know on facebook, twitter, metacritic, kotaku + other gaming blogs, countless forums, my favorite IRC channels & steam to avoid this game and bioware.. **** this ****, **** this bull****, I haven't been so angry about a game in a long time..

[Fushigi]

Pallym wrote...

PenumbralRadiance wrote...

I have to say, this entire experience has left me with a SERIOUSLY bad taste in my mouth when it comes to EA and their tech support policies. If you create a game which requires server contact in order to authenticate your DLC, and if this authentication fails then all save games which utilized it will be unplayable, then that server simply cannot fail like this. I work for a major multinational organization on the front lines of tech support myself, and as bad as that Cthulhu-esque organization may be, when something goes wrong that prevents our customers from using our product, WE FIX IT. It does not matter that it is a weekend, this is EA, they have offices all over the globe and more than enough money to maintain backup servers. Something goes wrong with your auth server? OK, no big deal, drop it and load the backup. Then you have all of the time in the world to fix this issue.
Now, to be sure, I know a large part of my serious irritation here is A: I have been fighting with the other, actual problems that occur when trying to use this piece of **** DLC system with windows 7 (you know, the product key not writing to the registry, the DAOUpdater service installing correctly about 50% of the time, and the fact that it seems to require administrative privileges in order for it to function), the fact that this game is FREAKING HUGE and I have a digital copy with NO OPTION TO SAVE THE INSTALLER LOCALLY, so I have to re-download EVERY time I want to re-install to try again. Then, after lord knows how many tries now, I find out that this is in fact at least in part a problem with a server run by EA for a bloody single player game. Making it worse is that I even got it to work twice during this whole ordeal, for a single play session each time, the first time when I had an EA support person kindly correct an oversight on the part of Stardock games and provide me with a promo code to register my content (it worked for one play session), and then a second time when I went ahead and re-installed the game with the EA download manager with the game already on the system from the Impulse install (which worked for one play session). The end result is that I could no longer access any of my save games to even continue through the NORMAL storyline.
I spent probably about 10-15 hours over the past week trying to make this stupid thing work.
EA/Bioware, I have to chime in here to agree with a sentiment made multiple times now in this thread: Patch your game to disable the DRM. If it is easier to get your game and DLC to work by pirating the game than it is to buy your "Ultimate edition" then the ONLY thing you are doing is driving away business. When you compound that by failing to even update your paying customers when you make a mistake which prevents them from playing the game (seriously, you can mark your DLC as unauthorized and lock me out of my single player games, but you cant put a splash up saying "sorry, our servers are currently not working, please try back later) then all you are asking for here is for me to simply ignore your future game offerings as too high risk for my money, time, and frustration levels.
In closing, where do I send my bill for the hours and hours I have spent trying to troubleshoot your stupid DLC system? I get underpaid at my job, but even with that fact, the amount of time I put in to trying to get your game to work was worth easily $150 or more.

bla bla bla people will never read that<_<

I should admit I tryed, lol. That what's called "a wall of text"..
And on the topic: too much hatred here...RedundantCookie and other guys, where are ye??..Blessed are the peacekeepers, champions of the just.

[SlfeR]

PenumbralRadiance wrote...

I have to say, this entire experience has left me with a SERIOUSLY bad taste in my mouth when it comes to EA and their tech support policies. If you create a game which requires server contact in order to authenticate your DLC, and if this authentication fails then all save games which utilized it will be unplayable, then that server simply cannot fail like this. I work for a major multinational organization on the front lines of tech support myself, and as bad as that Cthulhu-esque organization may be, when something goes wrong that prevents our customers from using our product, WE FIX IT. It does not matter that it is a weekend, this is EA, they have offices all over the globe and more than enough money to maintain backup servers. Something goes wrong with your auth server? OK, no big deal, drop it and load the backup. Then you have all of the time in the world to fix this issue.
Now, to be sure, I know a large part of my serious irritation here is A: I have been fighting with the other, actual problems that occur when trying to use this piece of **** DLC system with windows 7 (you know, the product key not writing to the registry, the DAOUpdater service installing correctly about 50% of the time, and the fact that it seems to require administrative privileges in order for it to function), the fact that this game is FREAKING HUGE and I have a digital copy with NO OPTION TO SAVE THE INSTALLER LOCALLY, so I have to re-download EVERY time I want to re-install to try again. Then, after lord knows how many tries now, I find out that this is in fact at least in part a problem with a server run by EA for a bloody single player game. Making it worse is that I even got it to work twice during this whole ordeal, for a single play session each time, the first time when I had an EA support person kindly correct an oversight on the part of Stardock games and provide me with a promo code to register my content (it worked for one play session), and then a second time when I went ahead and re-installed the game with the EA download manager with the game already on the system from the Impulse install (which worked for one play session). The end result is that I could no longer access any of my save games to even continue through the NORMAL storyline.
I spent probably about 10-15 hours over the past week trying to make this stupid thing work.
EA/Bioware, I have to chime in here to agree with a sentiment made multiple times now in this thread: Patch your game to disable the DRM. If it is easier to get your game and DLC to work by pirating the game than it is to buy your "Ultimate edition" then the ONLY thing you are doing is driving away business. When you compound that by failing to even update your paying customers when you make a mistake which prevents them from playing the game (seriously, you can mark your DLC as unauthorized and lock me out of my single player games, but you cant put a splash up saying "sorry, our servers are currently not working, please try back later) then all you are asking for here is for me to simply ignore your future game offerings as too high risk for my money, time, and frustration levels.
In closing, where do I send my bill for the hours and hours I have spent trying to troubleshoot your stupid DLC system? I get underpaid at my job, but even with that fact, the amount of time I put in to trying to get your game to work was worth easily $150 or more.

Got bored on 3rd line:P