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"Unauthorized DLC" error message - fixed weekend server issue


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#676
DaveC67

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I have gone through the addins file changing 'requires authorisation' from 1 to 0, and this has helped in most cases, but I had all the DLC for Dragon Age Origins including feastday gifts, which is not showing up and I am now being offered the opportunity to purchase again!! Moreover, the downloadable content screen shows just a couple of dashes where my bioware points are supposed to be, even though I have some 640 points - though I am not going to purchase feastday gifts a second time. How much longer is this going to continue?

#677
Deathwurm

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Yisrene wrote...

I made the mistake, after finishing DA2, of downloading both 'Witch Hunt' and 'The Golems of Agnaraak (or however it's spelled)' last week (4/6 and 4/8) for my DA:Origins with the intention of playing them over the weekend. I didn't imagine that given that I ordered, paid for, and downloaded them FROM BioWare's SITE that they'd remain unauthorized for... five days now. Since I'd gotten 'witch hunt' authorized once, it will play offline, but after logging in every single day since last week I *still* can't get 'Golems' authorized. Would it have been too much to ask that you guys provide *us* with a code we could enter to authorize items which we paid for and downloaded directly from *you*? I still have BioWare Points floating around in limbo that it's clear that there's no point in spending as I won't be getting anything from those either as long as this problem persists (and I won't ever be recommending any of BioWare's downloadable content again). Sorry to be so rude but this has a lot of people really steamed.


This is something someone should take note of (Gods only knows who since no one from EA or Bioware seems to read any of this)
Yisrene only purchased DLC's last week. I've seen other posts from people who bought the whole DAO:UE only last week so they could play it before DA2. And I've seen posts from people who now say they won't be buying DA2 at all because of this.
Keeping an older Game up and running leads to increased sales for newer Games. Problems like this lead to fewer sales due to the bad taste left in the mouth of those players who feel burned.

#678
Game_Fan_85

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Marvin_Arnold wrote...

Game_Fan_85 wrote...

After this pathetic situation is finally fixed, EA had better patch the game so DLC no longer needs authorisation. (...)

What do you mean, fixed. Except for workarounds that WE and not THEM have offered, nothing is fixed over here...


Huh?  I meant "once the server issue is resolved", never said it was fixed already, lol. 

#679
FuzzyBee

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Clock's ticking, EA/BioWare. I have two characters in Lothering now. I've started a female human and a female human mage. Now off to start a Dalish. I don't know how many more Ostagars I can do.  I have a bunch of naked characters missing their DLC!  They're getting cold, BioWare!  How can they fight darspawn if they catch pneumonia.

And nice job Padme!

Modifié par FuzzyBee, 12 avril 2011 - 04:28 .


#680
dollporn

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What, it's -still- not fixed? :< What are they paying their techie-staff for anyway, sit around all day and play computer games?

Though, obviously they're not playing Dragon Age, or someone would have taken a personal interest in the problem by now.

#681
Alejandro Moreno

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To BioWare community staff,

Please lock up this thread and create a new one when more information is available.

It will be difficult to discover BioWare's official post in such a popular and gargantuan thread, and subscribing to it would not make it that much easier.

#682
k0smoski

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FuzzyBee wrote...

Clock's ticking, EA/BioWare. I have two characters in Lothering now. I've started a female human and a female human mage. Now off to start a Dalish. I don't know how many more Ostagars I can do.  I have a bunch of naked characters missing their DLC!  They're getting cold, BioWare!  How can they fight darspawn if they catch pneumonia.


Finished 3 Ostragars and still waiting.

#683
whiteraider

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Alejandro Moreno wrote...

To BioWare community staff,

Please lock up this thread and create a new one when more information is available.

It will be difficult to discover BioWare's official post in such a popular and gargantuan thread, and subscribing to it would not make it that much easier.


Just click on the "Bioware" under the threads title, that shows only those posts!

Modifié par whiteraider, 12 avril 2011 - 04:32 .


#684
RocYourFace

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FuzzyBee wrote...

Clock's ticking, EA/BioWare. I have two characters in Lothering now. I've started a female human and a female human mage. Now off to start a Dalish. I don't know how many more Ostagars I can do.  I have a bunch of naked characters missing their DLC!  They're getting cold, BioWare!  How can they fight darspawn if they catch pneumonia.

And nice job Padme!

''

Currently stuck in the fade with my human rogue after the Sloth Demon threw me in there! I think this is the only part of the game that I really hate doing. Such a time consumer and a pain in the butt! It's still a bit strange to play without my DLC. My poor other characters in my different saves must be freezing by now!

#685
N4vYSe4L7

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Back from rubbish day at work and servers are still down, day gets worse.

*do you think whoever runs these servers has thought of checking to see if there not turned off at the mains* hehe

#686
stem589

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They need to do away with this silly online gimmick.

I don't care about other peoples profiles nor do I care to flash any achievements around in a solo RPG.

It had never really dawned on me before this, but if I went away or found myself without internet access, I couldn't even play. In an MMO, I get it, but in a solo RPG, that's just dumb.

I fear for TORs release week if this is how they deal with a downed server.

#687
AppleSoda

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[quote]Deathwurm wrote...

[quote]Yisrene wrote...

[...] (Gods only knows who since no one from EA or Bioware seems to read any of this) [...] [/quote]

That's why we're spreading it to other media; Kotaku, joystiq, and youtube:


#688
dollporn

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Tik tok, make it pop, BioWare put your servers up. .-.

#689
AppleSoda

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FuzzyBee wrote...

Clock's ticking, EA/BioWare. I have two characters in Lothering now. I've started a female human and a female human mage. Now off to start a Dalish. I don't know how many more Ostagars I can do.  I have a bunch of naked characters missing their DLC!  They're getting cold, BioWare!  How can they fight darspawn if they catch pneumonia.

And nice job Padme!


Fuuuuh-zee!

#690
joerginger

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By now this is getting ridiculous.

But for EA/Bioware it's certainly an excellent way to advertise the outstanding quality of their product.

#691
Deathwurm

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Padme4000 wrote...



Apologise for my voice now.


That was really cool, Padme.
Maybe you'll become a YouTube sensation and we'll all be able to say we were here in the "Lifeboat" with you Posted Image

#692
N4vYSe4L7

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Its the RedundantCookie hehe you talk alot :P you will be well bored when the servers are up, no more chatting hehe

#693
AppleSoda

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 I'll suggest it again. If you have a way to contact outside media about this issue, this should put some pressure on E.A. to actually address the issue and avoid wasting the time of its customers. For example, go here:

http://www.joystiq.c...ure/1#c33756190

And post a comment. That should give priority to the topic and get people's attention (including E.A.)

Regards,
The Cookie

#694
Fallstar

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I have now purchased the UE, but have put off installing whilst this issue isn't fixed.Posted Image Just in case. Instead, I am deliberating over whether to focus on dexterity or cunning for my dual daggers rogue...

#695
AppleSoda

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N4vYSe4L7 wrote...

Its the RedundantCookie hehe you talk alot :P you will be well bored when the servers are up, no more chatting hehe


Hehe, thanks for your concern, but it comes naturally to me. I've got fast fingers and an easy access to typing a lot here. PLUS I have a tiny little bit of OCD, when stuff like this happens I get, slightly obsessive. But when this is done I'll continue "talking a lot" elsewhere. (Right after I finish my affairs with some of the DAO characters).

DUN DUN DUN! <Eerie Smirk>

#696
N4vYSe4L7

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K a repersentative of bioware started this post, has a single bioware person said anything on here since cuz if not thats a long time with no update.

#697
SunderedShadow

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Fortunately for me I don't play to often  due to lack of time so didn't even realizse there was a problem until today.  Unfortunately there is still a problem and it is rather annoying.

I agree with what many others have said, I am playing a RPG not an MMORPG so why am I required to constantly authorize my content via their servers.  Please stop requiring this constantly, just have us enter the code when we download it and be done.

Hopefully this situation will be resolved by the time I get back next week and have a few free hours to play again.

#698
AppleSoda

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DaveC67 wrote...

I have gone through the addins file changing 'requires authorisation' from 1 to 0, and this has helped in most cases, but I had all the DLC for Dragon Age Origins including feastday gifts, which is not showing up and I am now being offered the opportunity to purchase again!! Moreover, the downloadable content screen shows just a couple of dashes where my bioware points are supposed to be, even though I have some 640 points - though I am not going to purchase feastday gifts a second time. How much longer is this going to continue?


I'd suggest not to tamper with the Addin file, as it may cause trouble once the server is back up, had you played long enough with it having "ghost DLCs".

#699
Fallstar

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Deathwurm wrote...

Yisrene wrote...

[...] (Gods only knows who since no one from EA or Bioware seems to read any of this) [...] 


That's why we're spreading it to other media; Kotaku, joystiq, and youtube:



WIN

She actually has quite a nice voice too. Bravo for being brave enough to post it!

Modifié par SirLogical, 12 avril 2011 - 04:53 .


#700
George_Gordon

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Well, I guess I'm heading to work. I'd say I hope it's fixed by the time I get home, but the pessimist in me says to not even bother. So... Have fun with more complaining in the forums, all!