1652 réponses à ce sujet

[AppleSoda]

RaenImrahl wrote...

RedundantCookie wrote...

... we... we did it... I can finally... rest.

Perhaps for now.  The battle for Helm's Deep is over.  The battle for Middle Earth has begun!

Oops... wrong wizard.  Oh well....

*Laughs* Indeed, they still need to actually amend the DRM mechanics.

Interestingly enough my DLC is still unauthorized, surely needs to be refreshed... But the Bioware points loaded. So I'll see ...

[RaenImrahl]

MisterLongPants wrote...

Funny that as soon as news sites start reporting on it it gets fixed pretty quickly afterwards ey?

As I've mentioned in another post, I've worked in the news media in one capacity or another for about 15 years.  So I am not surprised....

That said, I think what we've experienced here was a sort of "perfect storm" of EA/Bioware screw-ups.  A questionable DRM policy (or ignorance), a significant problem that developed over a weekend, and developers/forum managers seperated from both tech support and server control by daunting wall of internal corporate BS.  So it may be somewhat coincidence that Bioware/EA finally got their techincial fly zipped up just as the outside world was starting to point and laugh.

[RaenImrahl]

RedundantCookie wrote...

*Laughs* Indeed, they still need to actually amend the DRM mechanics.

Interestingly enough my DLC is still unauthorized, surely needs to be refreshed... But the Bioware points loaded. So I'll see ...

A healthy reboot of your computer and relaunch of the game may encourage communication.

[Pallym]

ITS WORKING NOW OMG HAPPY FACE

[SlfeR]

Pallym wrote...

ITS WORKING NOW OMG HAPPY FACE

Start installing the game then:D, congrats to everyone!!!

[Lord Vallis]

Fernando Melo wrote...

This should now be fixed - please login and retry.

My sincere apologies on the delay, and I'll post more details later on tonight - we're still tying up a few other loose ends from the fix.

You'll have to excuse us if we're underwhelmed

[MisterLongPants]

RaenImrahl wrote...
So it may be somewhat coincidence that Bioware/EA finally got their techincial fly zipped up just as the outside world was starting to point and laugh.

I had to laugh at that part

BTW like the others i'd like to personally thank you (and anyone else here)  for all the tech/emotional assistance over the last few days.

Definately made it more barable having these forums as a support group. 

Modifié par MisterLongPants, 13 avril 2011 - 04:44 .

[RaenImrahl]

MisterLongPants wrote...

I had to laugh at that part

BTW like the others i'd like to personally thank you (and anyone else here)  for all the tech/emotional assistance over the last few days.

Definately made it more barable having these forums as a support group. 

Very kind.  May your pants grow ever longer!

[PenumbralRadiance]

"So it may be somewhat coincidence that Bioware/EA finally got their techincial fly zipped up just as the outside world was starting to point and laugh."
This brought more of a smile to my face than the announcement that the server is fixed. Now I get to go and make sure I have finished hacking all of the pieces of authorization that the installer seems incapable of successfully integrating and then give this another try...

[AppleSoda]

RaenImrahl wrote...

RedundantCookie wrote...

*Laughs* Indeed, they still need to actually amend the DRM mechanics.

Interestingly enough my DLC is still unauthorized, surely needs to be refreshed... But the Bioware points loaded. So I'll see ...

A healthy reboot of your computer and relaunch of the game may encourage communication.

*Nervous chuckle* Still not - But at least now I know it is something I can troubleshoot. *Heads over to the Ultimate Edition thread*

[QuixoticNeurotic]

By tying up loose ends, I do hope they mean "removing our horrible DRM."

A girl can only dream...

[kdarnell]

Rob Bartel wrote...



UPDATE - Tues, Apr 12, 22:16 MST

This should now be fixed - please login and retry.

It's not fixed! Try again, please. I love this game and would dearly like to play it again.

[AppleSoda]

kdarnell wrote...

Rob Bartel wrote...



UPDATE - Tues, Apr 12, 22:16 MST

This should now be fixed - please login and retry.

It's not fixed! Try again, please. I love this game and would dearly like to play it again.

They are fixed, you could be experiencing what I am. Which is not having the Update service installed (Could have happened for me when I installed the Steam UE. Let me see if I can fix it and I'll let you know)

[Neon Kitten]

kdarnell wrote...

It's not fixed!

It is for me. The game did come up with "Please Try Again" when I got to the main menu, even though my email and password were saved. I re-entered the password and boom, there's everything back to normal. Phew.

[AppleSoda]

*IMPORTANT READ* Kdarnell and others. Some versions, I believe the UE from Steam may not install the DAUpdater service right away, this won't let the game connect to the DRM "checker". Follow the following steps and everything should be all right:

Jason Leong wrote...

We have a preview application that contains a number of the DA Updater fixes for the upcoming PC Patch.<br />
You can try it out and see if it helps solve your problems in the meanwhile.<br />
If you do, please let me know if it helps.<br />
http://supportfiles....tic_beta.exe<br />
<br />
<br />
Also, you'll want to confirm your service starts when you boot the game. A few users have reported they need to manually start their service for some reason.<br />
1. In Windows, Press start<br />
2. Run "services.msc"<br />
3. Find and start "Dragon Age: Origins - Content Updater"<br />
4. Restart game<br />

And with THAT said, I think it's safe to say I deserve at least 1 hour of FINALLY being able to play before heading to bed. I love you all! Happy gaming and I'll keep showing up to help in whatever I can.

Modifié par RedundantCookie, 13 avril 2011 - 05:01 .

[Groinhead]

OK, so all of my old DLC is good, but the DLC that just finished downloading is now unauthorized. WTF? It took forever to acually download. Is the server just too overloaded to authenticate?

[AppleSoda]

Groinhead wrote...

OK, so all of my old DLC is good, but the DLC that just finished downloading is now unauthorized. WTF? It took forever to acually download. Is the server just too overloaded to authenticate?

Read above.

[Norker]

Fernando Melo wrote...

This should now be fixed - please login and retry.

My sincere apologies on the delay, and I'll post more details later on tonight - we're still tying up a few other loose ends from the fix.

Seriously? SERIOUSLY?

I know stuff can happen and I'm glad it's finally over, but the way this was handled was more then poor.

1) Where was the official information on this?
It took 3 ! days before there was an official post about this.

2) Support was out of the loop the whole time. All it seems anyone got was a stock "We know about it and expect it to be fixed in 24-48 hours" and you got this every single time you contacted support, wether it was saturday, sunday, monday or tuesday. Each and every time the same answer.

3) No Information  if this is likely to happen again and if there will be measures taken to prevent this kind of FUBAR in the future.

4) Those that were persistent in contacting support were offered coupons to placate them, those that didn't use EAs resources just got the finger. To add insult to injury, a lot of the support staff were only able to state this offer, but were unable (inept?) to actually give out the codes without additional prompting.


This should be a PR disaster, but it seems noone will really care. It's not as if one has a choice to buy Dragon Age from another company.
It's hard to care for a company that makes it harder on their paying customers then on pirates.

[vladimir11]

cookie i have a saved file already though my returne to ostagare and my other dlcs wont show up i mean im just lvl 7 and going to the dalish for their support do i have to finish one place to get all my stuff working on that save file i mean i really dont want to start over so plz inform me

[Groinhead]

Yeah, I'm a bit slower on the keyboard than RedundantCookie.

[vladimir11]

so finish the dalish quest and all my dlcs should start showing up on my map right?

[Hirakata Jen]

Too bad @FuzzyBee isn't here to share in the celebration. Where is that crazy kid, anyways?

[Yuka Laka]

Wooooo!

[vladimir11]

someone anyone i would like to know why i cant access my dlc on my save file that i made before this was fixed somone help plz

[Cadfan]

I'm fixed as well.