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"Unauthorized DLC" error message - fixed weekend server issue


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#176
BWMagus

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Goonling wrote...


Goonling: I have to agree with Cfairy about smugness. Remember: people don't have to pay to play games, they could resort to piracy. "I want to try this game because I love rpgs, but I SO hate these people that I'll never give them a single dollar/Euro again". No, it's not my case, mostly because I'm a sucker for collectors editions, all the nice goodies, well written manuals, and such. But it could happen, if Bioware-Ea get a bad reputation for customer support and buggy games. Just saying.


The unforunate twist is when a stellar company, like Stardock, who champions the freedom to play their games and actively campaigns against DRM schemes gets hit like they did with Demigod. Day 1 of their servers going live for that game, they were swamped with over 65% of connection requests coming from illegitimate copies of their game - tens of thousands of players. Makes for a pretty convincing arguement to continue trying out different DRM types regardless of the backlash it brings.
:(


Yeah, but it'd be better to do something simple and straight-forward with it. Just enough that alot of people won't risk it, but not enough to really break games. Then, just plan for pirates; you'll have them anyway.

#177
AppleSoda

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kruxik wrote...

I bet that pirated copies don't have this issue....

Thanks Bioware/EA. Keeping pirating necessary.


You are right, the flawed DRM system they have is affecting loyal paying customers. I'm not against a DRM, it keeps the industry afloat, but they should definitely address issues like this with priority. Because as you say illegal copies of the game are being enjoyed by the non-paying players, while we, the paying consumers are stuck with this. (And its going up to 80 hours soon).

#178
George_Gordon

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Raedek wrote...

Rob Bartel wrote...

We apologize for the inconvenience and are currently investigating and working to resolve the issue on our end. We will update this thread once we know more.



Four hours after posting this and you still don't "know more?"


Look, I'm sure a minor server issue is a difficult thing to fix for one of the largest video game publishers in the world.

... I assume everyone has noticed everything I say is dripping with sarcasm, right?

Modifié par George_Gordon, 11 avril 2011 - 10:53 .


#179
born2expire88

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The kicker is that EA continues to sell the Ultimate Edition with this issue, if had they pulled the sale of the game while this issue persisted, quite a few of us wouldn't have been in this boat. but EA has our monies now, so we are all screwed and at their mercy.

#180
Asuryan79

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Deathwurm wrote...
So...you're saying you're single? Image IPB


Is that the Miranda's avatar effect? :D

#181
BWMagus

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Asuryan79 wrote...

AelinaDA wrote...

Sadly they already have such a reputation.


Sadly, I have to agree. 
Do you know that I can't play DA:O more than about 30 minutes straight without it crashing to desktop? The more I play, the more i.e. talking to NPCs takes longer and longer to load before the crash. It's unnerving to see sten in camp opening his mouth, then everything freezes for 3 seconds, then he resumes moving his lips and finally speaks.
Drivers update, updating to the latest patch, uninstalling and reinstalling, changing config options, nothing worked, the problem was never solved, now I just accept the inevitable crash while relying on quicksaves and autosaves.
Yes, this isn't the thread to speak of these problems, but since we're talking about what makes a customer think twice before buying another game from a certain company, well this is one factor. Not being able to play because of excessive or paranoid DRM is another factor...


The memory leak?

#182
Goonling

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Sadly, I have to agree. 
Do you know that I can't play DA:O more than about 30 minutes straight without it crashing to desktop? The more I play, the more i.e. talking to NPCs takes longer and longer to load before the crash. It's unnerving to see sten in camp opening his mouth, then everything freezes for 3 seconds, then he resumes moving his lips and finally speaks.
Drivers update, updating to the latest patch, uninstalling and reinstalling, changing config options, nothing worked, the problem was never solved, now I just accept the inevitable crash while relying on quicksaves and autosaves.
Yes, this isn't the thread to speak of these problems, but since we're talking about what makes a customer think twice before buying another game from a certain company, well this is one factor. Not being able to play because of excessive or paranoid DRM is another factor...


That sounds like a nasty memory leak issue. MIght have more to do with your hardware than the game itself.

#183
AppleSoda

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born2expire88 wrote...

The kicker is that EA continues to sell the Ultimate Edition with this issue, if had they pulled the sale of the game while this issue persisted, quite a few of us wouldn't have been in this boat. but EA has our monies now, so we are all screwed and at their mercy.


On Topic: Stil on vigil, restless and waiting.
Out of Topic: Born, I love your orc profile pic! That makes me wonder, with mouths like that, how do orcs kiss? Or how do they brush their teeth? They just have awful big mouths for a humanoid species. Hmm, something like Willem Dafoe x5.

:P

#184
George_Gordon

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I've been in the queue for tech support for about 15 minutes now. Every time the queue number goes down, the wait time goes up. It started at 11 seconds, now it's 3:17.

#185
AelinaDA

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You want... to know.. how they.. kiss...? *hides* *shudders*

Let the vigil continue.

#186
AppleSoda

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George_Gordon wrote...

Deathwurm wrote...

RedundantCookie wrote...

I feel like I've been working since last Friday. First identifying that the issue was not local (reinstalling, and troubleshooting files), then posting on Raen's original Post, then posting over the various threads the status of affairs and our findings, then more research and queues with EA Customer Service. And now that the official thread is out, just battling my internal impatience not necessarily for the need to play anymore, but for a slight Obsessive Compulsion to see this fixed after having spent additional money on DLC on Friday.

There is a bitter taste to this, the same feeling after breaking up with your partner. *Shakes fist* Maker be damned!


So...you're saying you're single? Image IPB


Opportunism at it's best.


<Laughs> Not single at the moment. Everytime one is single it gets boring, when one is not it gets overwhelming. Ah, humanity! But... thanks for asking! <3

#187
George_Gordon

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AelinaDA wrote...

You want... to know.. how they.. kiss...? *hides* *shudders*

Let the vigil continue.


Rule 34.

Modifié par George_Gordon, 11 avril 2011 - 10:58 .


#188
Deathwurm

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Asuryan79 wrote...

Deathwurm wrote...
So...you're saying you're single? Image IPB


Is that the Miranda's avatar effect? :D


No...I think it's more like "Lifeboat" syndrome...we've all spent so much time together desperately waiting to be saved I'm beginning to feel like I've got a huge FamilyImage IPB

#189
AppleSoda

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Asuryan79 wrote...

Deathwurm wrote...
So...you're saying you're single? Image IPB


Is that the Miranda's avatar effect? :D


Also the "Inedible Cookie" signature. Everybody knows a cookie gets eaten, but a cookie that should be get eaten but cannot be eaten it always ... Eh, uhm. I lost track.

Regards,
The Forbidden Cookie.

#190
Deathwurm

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RedundantCookie wrote...

George_Gordon wrote...

Deathwurm wrote...

RedundantCookie wrote...

I feel like I've been working since last Friday. First identifying that the issue was not local (reinstalling, and troubleshooting files), then posting on Raen's original Post, then posting over the various threads the status of affairs and our findings, then more research and queues with EA Customer Service. And now that the official thread is out, just battling my internal impatience not necessarily for the need to play anymore, but for a slight Obsessive Compulsion to see this fixed after having spent additional money on DLC on Friday.

There is a bitter taste to this, the same feeling after breaking up with your partner. *Shakes fist* Maker be damned!


So...you're saying you're single? Image IPB


Opportunism at it's best.


<Laughs> Not single at the moment. Everytime one is single it gets boring, when one is not it gets overwhelming. Ah, humanity! But... thanks for asking! <3


Can't blame a guy for trying Image IPB

#191
AppleSoda

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Deathwurm wrote...

Asuryan79 wrote...

Deathwurm wrote...
So...you're saying you're single? Image IPB


Is that the Miranda's avatar effect? :D


No...I think it's more like "Lifeboat" syndrome...we've all spent so much time together desperately waiting to be saved I'm beginning to feel like I've got a huge FamilyImage IPB


LOL! I couldn't agree more with this!

#192
kruxik

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RedundantCookie wrote...

With due respect Kruxik, please let's try to be more polite, by all means DO voice out your concerns, but it's a LOT more effective to get more voices expressing themselves politely than aggresive rants. (Ultimately it's up to you, but I just think it's a LOT more effective when the posts are intelligible and polite) - Just sayin'.




What has happened is unexecptable. And should be met with outrage.  <Deleting rest of rant so I don't get banned and have all my paid for games be taken away from me.>

#193
George_Gordon

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kruxik wrote...

RedundantCookie wrote...

With
due respect Kruxik, please let's try to be more polite, by all means DO
voice out your concerns, but it's a LOT more effective to get more
voices expressing themselves politely than aggresive rants. (Ultimately
it's up to you, but I just think it's a LOT more effective when the
posts are intelligible and polite) - Just sayin'.




What
has happened is unexecptable. And should be met with outrage. 
<Deleting rest of rant so I don't get banned and have all my paid for
games be taken away from me.>


Move along, citizen. Nothing to see here.

Modifié par George_Gordon, 11 avril 2011 - 11:02 .


#194
BWMagus

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Am I the only one who wonders why Blood Dragon Armor even needs authorization when it's free?

#195
AppleSoda

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AelinaDA wrote...

You want... to know.. how they.. kiss...? *hides* *shudders*

Let the vigil continue.


Wouldn't you? You only see human, elves or even dwarves kiss, but you never see orcs kissing, or what's more, you never see Darkspawn kissing! I'd LOVE to see that.

On topic: Another hour goes by, and my frustration increases, I can feel my latent OCD screaming deep within me. My significant other looks at me strangely as I mutter the Maker's chant while rocking back and forth staring at what you guys have to say.

#196
mhill78

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I reinstalled my game thinking it was something with my game Saturday before I stumbled on any thread on Saturday morning. Good to know it's being looked at now.

#197
kruxik

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So...can someone set that 0 back to a 1 so we can play already?

#198
1983.jordan

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this is stupid

#199
Padme4000

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Checked to see if anything had changed just to find it hasn't... wouldn't it be nice to just give us an update on how long you think its going to take? Or if you have an idea what the problem is?

Whatever the answer I hope this all has been resolved by the time I wake up tomorrow morning... as I have stayed up late enough as it is. Kind of shows I have no life beyond Bioware games and Work. *sigh* But again thank you for at least starting this thread, does show us you're at least trying to do something.

#200
AppleSoda

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kruxik wrote...

RedundantCookie wrote...

With due respect Kruxik, please let's try to be more polite, by all means DO voice out your concerns, but it's a LOT more effective to get more voices expressing themselves politely than aggresive rants. (Ultimately it's up to you, but I just think it's a LOT more effective when the posts are intelligible and polite) - Just sayin'.




What has happened is unexecptable. And should be met with outrage.  <Deleting rest of rant so I don't get banned and have all my paid for games be taken away from me.>


You are right, it merits an outrage, but I'm just being pragmatic, usually they just ignore it... but pay more attention to clear and sound criticism (especially when choired by many people) So, keep it coming!